Just bought a car from CarMax (my 3rd one). I can't say enough good things about them, ESPECIALLY…read morethe man that helped me through the whole process..... Nate. Efficient, knowledgeable and honest. Couldn't have done it without him. Thanks Nate! I love my car!

The sales department is okay, but the service department is absolutely terrible. In the span of 10…read moremonths I took my car back and forth there from Maryville at least 15 times. They never have a part in stock so it's two round trips to get diagnosed, and two round trips for the fix. I get that, but what I don't get are the re-repairs. They replaced the catalytic converter with a third party one before I bought the car, and it went bad so they installed an OEM one. I had a similar issue with the engine mounts. I do not recommend this place, and I will never buy a car from CarMax again.

I have purchased many cars over the years, both from dealers and private parties and I have never…read morehad a buying experience as good as my recent purchase of a nearly new 2024 Mitsubishi Outlander PHEV from Matt and Merlin. I traded in my wife's gas-powered SUV and this is the first time we have looked into a hybrid, and everyone involved at Graham were wonderful, taking time to explain operations, scheduling a convenient time to drive down to Knoxville, and essentially having the whole transaction agreed to over the phone so by far the easiest delivery I have ever had. I highly recommend this dealer, even if you're not in the market for a cool Corvette, which is their specialty!

I just purchased my 2nd used car from Graham Motor Co in less than a month and everything went just…read moreas great as the first time around. They will always be our first choice for great quality used vehicles. If you are in the market for a reliable used vehicle with low miles and one owner with guaranteed market value and no over the top sales pitches...then Graham Motor Co is your dealership!!! Newman and Merlin are great at what they do and treat you like family! Don't wait, visit them today and tell them Brittney sent you their way!

I highly recommend these guys! HR and his dad only buy the best used cars to sell. They don't…read morejust buy ordinary cars- they are passionate and knowledgeable about the cars they offer. We searched within a 500 mile radius for a 2009-2011 civic si sedan in nice condition. Everything that came along was modified and beaten down. HR found one in excellent stock condition with low miles! Stop by and see them and check out the quality of the cars. I worked several years in the car business and I'm telling you- these guys are a cut above! Go see for yourself!

Easiest auto purchase I've experienced, even in a very tight market! HR was knowledgeable,…read morefriendly, not at all pushy, and clearly only sells cars that meet his (high) standards.

Excellent experience buying a car here . Our salesman helped us for a couple weeks with trying to…read morefind the exact car we wanted . Kept in contact with us thru the entire process giving us updates along the way . Give this place a try if you're looking for a used car . They can ship cars from many locations to here. Ask for Korey. He was wonderful ! Took such good care of us .

From the owner: Enterprise Car Sales in Knoxville makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

Bought my Honda through AutoNation dealership. Am pleasantly…read moresatisfied continuously with their top notch service Department. My Honda CRV is at the end of warranty, but I will continue with their Service department. Competitive rates and excellent customer service. Special thanks to service and technicians

Do not buy their warranty on a used car if it's not Honda. We bought their warranty. and they…read morecannot fix my Chevy Pick up. They do not have the equipment. And they will give you the run around. And not even help find a dealer or someone to fix my transmission which is still under warranty. They have had us run back & forth. Tell us they couldn't touch til we got it flushed cause they had a message. And to bring it back after & they can work on it. So we got the flush took it back. then tell us they don't have the equipment. They are dishonest. And have gave us the run around. i am leaving this review again. As I left one previously & they told us to call the GM. After we had left her a message to avail. We had left a message with her Monday of last week. And still have not heard from her. Buyer beware. They will screw totally on their autonation aftermarket warranty. We are highly disappointed. And would not recommend this dealership. They are a bunch of Damn Crooks. If I could give this dealership minus stars I would.

I truly appreciate Brian Henderson & Will for their attention to detail & willingness to answer all…read moremy questions which made this process seamless! We arrived right before closing time, and they did not rush us! The entire staff was welcoming. They explained the features of the car, went over the carfax, and agreed on fixing a cup holder that was malfunctioning without haggling. Their patience & expertise made all the difference! We commend you for your exceptional service!

Absolutely game changer in used cars. BEST price around, the nicest people to deal with, and I was…read morecompletely comfortable without feeling any pressure at all. SO much better than any other experience in a long time. Will was wonderful to us!!! Ask for him! 30-day best price guarantee is marvelous!

I found exactly what I was looking for at Carnation without any sales pressure. I was able to test…read moredrive the car to my local mechanic who gave me the thumbs up, making it easy to decide on buying it! I highly recommend their salesperson Alex who was very helpful both before and after the sale!!

Alex was and still is extremely helpful from the point of purchasing my Volvo to now servicing it…read moreas needed. Andre is extremely knowledgeable and respectful of customers on the service department as well. These guys take care of you like family. Would definitely see them if I need to purchase another vehicle.

They have an employee by the name of Charlie or so he says that's what his name is, that place an…read moread on Facebook that says Ole Charlie Motors, Inc. And that he can get anyone and everyone financed regardless of credit. That he has every name brand and model in stock and just give them a call. So we did and he directed us to come visit him at Ole Charlie Motors. Which turned out not to exist. It turned out to be Ole Ben Franklin Motors. Us believing his story, that he had just purchased the dealerships, all of them, that he was waiting on the signage to be replaced; however, he definitely wanted to sell us a vehicle and was very forceful and demanding and wanting our personal information prior to even looking at a vehicle. We felt violated when he demanded our drivers license licenses, Social Security cards, proof of income, proof of insurance, and the like. Come to find out, there is no such thing as Ole Charlie Motors. He has misrepresented himself on every social media site there is. As we were walking around the lot, there were several unsatisfied customers who forewarned us to not purchase from this dealership and especially Charlie. Seven independent different people came up to us and said this. They even let us listen to voicemail messages of his constant calling which bordered harassment. All seven individuals had not had their vehicles for more than two weeks. One person only had the vehicle for two days and wanted to return the vehicle and get their trade-in back. Of which he denied and declined. This individual does not seem to be a manager; however, he is not in management at all. He is not an ethical sales person, nor do I think he has an ethical bone in his body. We were given his true identity by four of the seven individuals that approached us, they even stated that he is initially from Decatur, TN but told them that he recently moved to Knoxville, TN. It appeared to us and the other individuals that were there, that approached us independently, that Charles LoCicero was under the influence of some type of narcotic. We took our business elsewhere and are extremely enthused with what we purchased. We do not need subprime lending and we are so grateful and thankful to the people that approached us. There still are good people left in this world. My suggestion, do your homework in advance, and definitely go to a reputable dealership that carries many brands/factory accounts, for example, Chevrolet, GMC, Ford, Nissan, BMW, Land Rover, Jeep, Dodge, etc. If any of the seven people that approached us read this, we thank you so very much! We owe all seven of you and your significant others lunch.

DO NOT DO BUSINESS WITH OLE BEN. They illegally repossessed…read morethe truck we bought from them 7 days after we purchased it. We also did not finance through them. They claimed they couldn't retail our trade-in and that we had to trade back. We hired a lawyer who sent them a certified letter after reviewing our contract stating that there was nothing in the contract we signed stating they could do this. After they repossessed the truck we bought I went to get our trade in back and they kept $1,300 of our down deposit forcing us to pay for the illegal repossession. We were also able to file it stolen and have a police report. The only way to get the truck we bought back or our money back is to sue them. I am telling our story so no one else goes through the nightmare that we went through and all the money we lost.

I ordered a seat control module from Harper Jaguar which could not be programed by the repair…read morefacility. I contacted Harper Jaguar who advised me that I could take the defective part to any Jaguar parts department for a refund. Not true. I ordered a second seat control module from Harper Jaguar to replace the defective module. When I tried to return the defective module to Harper Jaguar, my repeated requests for a return authorization were ignored. I am out $457.18. Thank you Harper Jaguar!

My Jaguar Service Guide, Darrell Cole, and my Service Tech, Trevor Ledbetter, were very…read moreprofessional, knowledgeable and competent in repairing my automobile. The Service Tech pinpointed all the problems and did the repair work to take care of everything that needed fixing. I am very happy with the results and pleased to have my car serviced at Harper Jaguar.