I purchased a Toyota Sequoia from S&S Auto Solutions as an out-of-state buyer. Before agreeing to anything, I provided my full Georgia address, ZIP code, and county, and specifically asked for the out-the-door price. All negotiations were conducted by text message and are documented in writing. I was clearly told that sales tax was included in the out-the-door price. I even have a photo of their computer screen showing the calculated Georgia sales tax (within about $100 of the correct amount), along with screenshots of all our price negotiations. We agreed on a price pending an independent inspection from a local shop -- an inspection they initially told me was unnecessary because they had already completed a "127-point inspection" themselves and through the auction. The independent inspection revealed several costly issues, including ball joints with an estimated repair cost of approximately $2,500. Based on those findings, we renegotiated and agreed on a revised out-the-door price. I informed them I would be paying cash via cashier's check and driving four hours each way to complete the purchase. They assured me the paperwork would be ready when I arrived. Unfortunately, I made the mistake of trusting that everything matched our written agreement and did not re-review the paperwork carefully before signing. Later, I discovered that the Georgia sales tax had been removed from the deal, effectively increasing my cost by over $1,100 when I went to register the vehicle at the tag office. An "out-the-door" price has a clear meaning, especially when sales tax is explicitly discussed and documented. I have written proof of the agreement and will be submitting all documentation to the Tennessee Division of Consumer Affairs regarding deceptive practices and bait-and-switch conduct. I strongly encourage anyone considering doing business here to proceed with extreme caution and thoroughly review every document before signing read more

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Purchased a vehicle last week from them, the paint chipped off the hood yesterday and it needs a new water pump. Very disappointed as I was told they mechanically go through each car which obviously was not the case with this car. read more

Auto Solutions - Used Car Dealers Near Me - Maryville, Tennessee

We love Auto Solutions! We are repeat customers and have always been happy with the service. We've shopped around at other dealerships and Auto Solutions always beats them out. Eli and Derek were amazing! Thanks for taking care of our family! read more

It's been over fifteen years since I last bought a vehicle from this lot and they still seem to have a higher quality level of vehicles than average in my opinion. As well as fantastic customer service .Nikki and micha were very helpful and I truly enjoyed my experience . read more

My husband bought a truck in July. He has drove it for a total of 2 weeks since he got it. It has been in the shop the rest of the time. The Chevy dealership said that the only way to fix the truck is to replace the whole engine. When they looked at the oil it was very, very, very thick when normal oil is not like that. You shouldn't have to do 20 grand more of work 2 weeks after you bought the truck. Don't buy from these people. They are scam artists. They sold us a lemon. I would not recommend this place at all. If I could give them zero stars I would. read more

These people are wonderful my car is perfect. Well maintained. It was prepared and ready when I picked it up. Everything was as it should be. All the paperwork was great. I even had my picture taken with the lovely saleman. read more

They treat you like family! Absolutely love my car! They don't pressure you, they actually listen. :) I recommend them to all my friends and family. I will be buying my next vehicle from them for sure!:) read more

When my son purchased an F250 from AutoSolutions it had a faulty rear window switch or motor. He was promised they were going to fix it at no additional cost. After months of getting the run around still nothing. They also took almost two months to file paperwork for a tag. The guys are nice but I would never buy from them again. read more

Definitely recommend auto solutions if you're looking for a good used car! Trustworthy and honest dealerships are hard to come by but everyone here seemed really real. Derek is very honest and straight forward. I definitely recommend read more

Sold my truck here via the KBB instant cash offer. It was very quick and they were very accommodating.

I bought a RHD Jeep from them back in December of 2016 and they were very helpful and informative with my purchase. I came to them and asked them if they possibly had one, after being told they didn't have one they went above and beyond and found one for me. They were a breeze to work with, never felt pressured, and they made sure it was in tip top shape prior to buying it. I will be coming back to them for my next vehicle! read more

Saw a truck we had been looking for on their lot on Saturday, went in on Monday and walked out with said truck! They were all awesome and did everything to accommodate our needs! This was one of the easiest vehicle purchases I've ever made. Definitely would recommend and would go back!!! read more

I went to this dealer looking at a Dodge Dart they had. The car needed to be repaired and he acted like it was finished. I was going to trade in several cars that arnt of much value. I opened the door and instantly noticed wires hanging down from under the dashboard. (RED FLAG) when I enquired they had no clue. One salesman said a tire was warped the other said it had scratches but you don't replace a rim if it's just scratched. So they wanted 12100 for the car but it had a "bunch of stuff they had to fix." Including a back up light they didn't know was out. They did tell me it had a bad turn signal but they all worked. The dashboard told me it had a backup light out. One salesman said the car is ready another said it still had to have things fixed. He asked me what all was wrong with the car. I told him all the issues including the ones that wouldn't be seen. I told him that if he opened the sunroof he had to hold the air deflector down to close it. He didn't listen or didn't care to close the sunroof on the air deflector then acted like I was a big problem because I know exactly what I'm looking for even stretched my budget to the max with two trade ins and they wouldn't come off another $176. The car had lots of cool looking stuff but it was mechanically unsound. They wanted 10674.76 my budget was 10500. Also they offered to buy any guns I have to help with the cost. He found my gun for 306-250 and was only giving me $176. When I asked if they had a FFA license they said no. He sent my bank a nada guide reporting the cars worth and added a $600 sunroof which the car DOES NOT HAVE. I started to leave and noticed I couldn't completely close my shade to my sunroof at that point I'm ashamed to say I lost my temper when I realized he had closed my sunroof on my air deflector. I asked to speak to a manager. The salesman told me I was a pain to deal with. Because I wouldn't use his financing but I made it clear I have my own financing and he asked twice if I could use someone else and the other salesman asked too. I know exactly what the car is worth that I'm looking at and exactly how much I'm willing to pay. I may not know everything but I'm the customer and know exactly what I want. The salesman told me that I was a pain to deal with. I'm glad I'm a pain because I didn't buy a as is piece of junk! The manager gladly asked me to leave a review so Sir here u go. He doesn't care if there are bad reviews. Update: I was contacted by the owner who offered me an apology for how I was treated. It was a very nice ending to a horrible experience. He also let me know that he was going to address the situation at the next office meeting. This guy seems to really care about his business and how his potential customers are treated. I left an honest review so I cannot change it but the apology goes a long way in my book. It's not often someone apologizes for someone else's mistakes. read more

the only thing that i got wrong was i didn't get to spin the wheel without buying a car, just messing, but these people are very nice and have great options for cars read more

We purchased a car and had nothing but issues with this place! It started with a check engine light the day after we bought it. Took the car to a mechanic and identified engine troubles that were hidden (code was cleared and car was placed on the lot). Still working through fixing it, but additionally we had issues getting loan paperwork and registration paperwork. I wouldn't recommend this dealership to my worst enemy. Stay away from them and buyer beware! read more

We bought two cars from Auto Solutions. A Jeep Wrangler and a Honda Civic! I would recommend them! Chuck Brown the Manager, Josh Hepperly as well as Eli Nations went out of there way to find my husband his right hand drive Jeep to deliver mail in! And before I met my husband with little credit they helped me get into my first car purchase of my own the Honda Civic! read more

Eli Nations is a great salesman. He is very enthusiastic to find you the car of your needs.

We bought both daughter and son's cars there. Nice selection of clean cars. I am a Consumer Report and KBB reader. Salesman was respectful.

I'm a mechanic and I've had the opportunity to perform pre-purchase inspections on multiple vehicles from Auto Solutions. They sell excellent quality vehicles and each time I have been there, they have treated me with the upmost amount of kindness and respect. I have referred multiple friends and family members to Adam Crisp and he has walked them through the buying experience with a servent's heart and a genuine desire to HELP find the perfect car. If you are searching for a clean, reliable vehicle, let Adam Crisp at Auto Solutions help you find the perfect fit!! read more

Since 2016 I have purchased 2 vehicle from Auto Solutions. Everything has been perfect! From vehicle performance to customer service. Adam made sure that I received everything I was looking for. I would highly recommend Auto Solutions for a first vehicle for a new driver to a truck or luxury vehicle. I have found my home for a lifetime of vehicle purchases. read more

Went to look at same vehicle three times only to have it not start every time, then asked about another one that was listed on website, that one also in shop, customer service was really bad, they never returned calls, and will make you feel like your a bother. Save yourself some trouble and just go to hepperlys and see Donny lockett!! read more

Just bought a truck there yesterday. Eli and Logan were great to deal with, as well as Chuck for all the help through the paperwork. I was there a total of 3 times on my initial search for a new truck, then to test drive, then finally the purchase. Eli and Logan were both extremely helpful, and answered any questions I had, then Chuck was able to get the price to where we wanted to be. I will definitely be going back whenever I get ready to replace my car. read more

.Eli did us right, we had a major problem with our dodge we purchased and auto solutions done everything they could to make it right. Thank y'all so much read more

I purchased a Toyota FJ from here and it is possibly the best vehicle I have had. They were very negotiable and worked with me to get payments exactly what I wanted and actually gave me more for my trade than I expected. I would Highly recommend them to anyone that asked, and looking forward to doing more business in the future!! read more

I submitted an application online on a Thursday. By Monday I had not heard from anyone so I called. I spoke with the Manager who said "so and so" was working on your application and they should have called you. He said give me a little while and I will check on your application and call you back. Never heard back from anyone and that was three weeks ago. Needless to say I did not buy my car from them and will never recommend them to anyone. Very poor customer service. read more