Lower mileage car, reasonable price, excellent customer service from Sheree…read more Would buy from this dealership again

This guys are top notch in that area! Great customer service and great prices. Thanks a lot for my…read moreChevy Sonic

it has been over one year now, since purchasing my 2nd vehicle from Right Price Auto. The vehicle…read morewas advertised online as third row, I was reassured by staff it was third row. I get the vehicle home, and immediately call rpa and tell them I discovered it in fact, did not have third row. Sales researched if a third row could be added, but it can not. i was assured that if it couldnt be worked out, they would have to resend the deal by sales. I then didn't here from them for about 2 weeks. I attempt to return the vehicle after they reopened from a blizzard, only to be told by the manager Bo, that wasn't an option I had, they would have to put me in something different. they told me to walk the lot and look around. they also admitted, and I have video proof, that they were "dumb founded" When I told them it didn't have 3rd row. weeks of searching their lot online and in person goes by. I email bo, he tells me if I cannot find a replacement on the lot, they'd have to go to auction for me. I email back and ask how that all would work and never recieved a responce, nothing else. Each time I ask sales about a vehicle on the lot that may be a replacement, I'm given no info and told to keep looking online for the info on new cars to get into their system, never once a followup on info for a vehicle I requested. I decided to hire an attorney. The contract contains an arbitration clause, so went filed for arbitration. The owner broke his own arbitration clause by not following thru with the arbitration. I did what the contract told me to do, as far as filing arbitration, but the owner adam didn't respond back to it, thus not allowing it to be settled per his own contract. months later i have him served, which took almost a month, because he was dipping and dodging so he again has 30 days to respond. he waits until the last day to get an attorney, and we have to give him and his attorney time to get caught up. so now they say they don't want to go to court and want to settle, but it's been a month and my attorney cannot get in touch with his. This owner and company have ZERO credibility and ethic. credit acceptance, who they finance thru, isn't allowed to do business in new York due to practicing predatory lending, but rpa has no issue with them being in TN. Adam and his company made this mistake, and have done everything possible, blatantly, to bury it and just put me off and delay every single instance he was able, and still is to this day. His actions track along side his ethics, and shows in his behaviors still. it has been over a year, and my attorney has only been able to speak with a Rpa one time, thru an attorney. if you want to make it right Adam, now is the time. I'm prepared to see this thru every step you want to delay and drag it thru, however I will continue to post appropriate reviews and reminders where ever I see it beneficial to do so. Be VERY VERY careful when dealing with this auto dealer. they do not honor their word, their own contracts, or return customers.

Shady car dealer trying to sell cars with bad carfaxs for top dollar stay far away they are liarsread more

WARNING: Do Not Do Business With These THIEVES!…read more We are a transportation company that was hired to transport vehicles for this dealer. We fulfilled our contract, picked up and delivered the vehicles on time, and everything went smoothly at delivery with no complaints whatsoever. Yet, these dishonest people had the audacity to STOP the check without reason! We've done our part and provided quality service, only to be met with unprofessional, shady behavior on their end. This is a textbook case of theft, and we will be reporting them to the proper authorities. DO NOT engage with this company. They have shown they cannot be trusted and will try to cheat you. Highly suggest you steer clear if you value honesty and integrity in your business dealings.

After having some time to calm down and reflect I can write an honest review on the experience my…read morefamily had with Right Price Auto. If you want an agent that is great at her job, NOT pushy and willing to do what she needs to for you by all means please ask and go see Brandi, she was hands down great and a solid 5 stars. Then why am I giving this review a 1 star review then you ask, well that would be because the owner/manager doesn't keep his words when you make a deal with him on the vehicle. Approximately 2 weeks ago my mother purchased a car from this dealership. She loved the car and what features it had except for one thing, the tint percentage that the car was in. For her it was just way too dark. I am talking drug cartel can't see the person on the inside let alone any car coming up on you from the outside dark. It might be the match for others but not for her. When my mother went to the car lot she told them straight out she doesn't like pushy agents and she knows exactly what she was looking for: A Ford explorer, close to her previous explorers age so 2015 or newer, 4x4, heated seats, towing, you know the common works for the newer cars. While working with Brandi there was a gentleman present with her that asked my mom what it would take to make the sale as they had cars to move around. My mom was very forward she said she likes the car but not the darkness of the tint so she would like that removed of the front. The manager/owner said no problem we can make that happen. This is where my 1 star review is going to come to surface. My mom put a deposit on the vehicle and they scheduled the car for the tint to be removed that Wednesday. We brought the car back Tuesday night for service Wednesday. When we dropped the car off she spoke with a couple different people letting them know that she really needs the tint off the front of the car but wouldn't mind it taken off the whole car. On Wednesday about 4/5 p.m. my mom received a call from Brandi telling her that her car was done, BUT they only took the tint of the windshield ONLY. My mom was explained that if they took the tint off of the all the windows Brandi would not have received her commission. That there was no profit in them taking the tint off of all the windows. When my mom arrived at the car lot, they told her they could take the rest of the tint of for $150, or she could remove it herself. Don't get me wrong my mom is a fully capable woman and as never allowed anything to stop her. This however really pisses me off. Hey Right Price Auto, my mom bought your car out right $14,000 flat with tax. No BANKS, NO LOANS, NO WAITING ON APPROVAL. You had the check the next day in hand when you provided her with the key, with your word that you were going to take the tint off of the front of the vehicle. Now I have talked to multiple car fanatics, car mechanics, tint specialist, questioning them on what they consider to be the front of the vehicle and remarkably each one told me the following: windshield, front driver side window, front passenger window, and if it applies the little quarter windows if it on that specific car model on the front. So why is it a different story at your dealership. Why give a hard-working woman you word that you could remove it for the cost that she was willing to pay only to back out and say there was no profit in it for you, let alone that it would threaten the commission of your sales agent. That is very shady if you ask me. I personally would not buy a car from this lot unless the things that I am wanting done for the specific/set price is in writing and signed by all involved. That way rightfully I can hold you to your end of the bargain, unfortunately in this case we did have to go else where to have someone remove tint and it is 100% better to be driving in the car now. Even your "mechanics" when the car was initially dropped off knew what car was brought by calling it the "drug/cartel car". I hope and pray the next person that buys a car from you that you do better for them and not go back on your word.

Went last weekend to test drive a new Ford Explorer Sport. Dan Medford was very helpful in…read moreanswering all our questions and very knowledgeable about the vehicle. He was very nice and didn't pressure. Once we decided we really liked the vehicle we had an offer within minutes. Not the normal back and forth bickering. So kudos to the management at Taylor for understanding the clients time. Dean handled the financing and he had everything done in about 5 minutes again awesome job. I highly recommend anyone wanting a Ford vehicle to try there first ! I love my new Ford Explorer sport !

I had to replace a tire on my car that went flat. The person that sold me my car did not tell me I…read moreneeded a key to get the lugs off. I called them and asked where it might be. They told me they didnt have it and that I would have to buy my own key lug from the car at an auto parts store. Well seems you cant do that. You have to get it through car manufactor. What if I had a flat on the interstate? I would have been stranded not knowing I need a key to remove the lugs. I am pretty upset with these people. I enjoy my car but I should have been informed that I needed a key for my lugs. This is just outright bad business! Shame on you!

After getting our second car we ended north in hope to beat the winter storm. But with our luck, a…read morecar decides to throw something at us destroying the back window of our van. We pulled over into this parking lot and left a big mess. We attempted to pick it up but were told to not worry about it since it was night. I wanted to at least give this place a five star for having a big pull off while we waited for the officers. Thank you.

Excellent experience buying a car here . Our salesman helped us for a couple weeks with trying to…read morefind the exact car we wanted . Kept in contact with us thru the entire process giving us updates along the way . Give this place a try if you're looking for a used car . They can ship cars from many locations to here. Ask for Korey. He was wonderful ! Took such good care of us .

From the owner: Enterprise Car Sales in Knoxville makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

Trading with the Shelnuts was an enjoyable experience. They have a way of making you feel like…read morefamily.

Bought a 2011 Jeep Compass. Same day, had battery issues and a fluid leak that I couldn't figure…read moreout. They had me bring the car back, put in a new battery, and resolved the leak problem. They didn't have to do any of it, as all sales are as-is. This dealership is family-owned and operated and they genuinely care that you are happy with your purchase. They went above and beyond to make sure I was taken care of. Some of the friendliest group of people I've ever met. If you are looking for an affordable vehicle with friendliness and no-pressure sales, this is definitely the place to go!

I have purchased many cars over the years, both from dealers and private parties and I have never…read morehad a buying experience as good as my recent purchase of a nearly new 2024 Mitsubishi Outlander PHEV from Matt and Merlin. I traded in my wife's gas-powered SUV and this is the first time we have looked into a hybrid, and everyone involved at Graham were wonderful, taking time to explain operations, scheduling a convenient time to drive down to Knoxville, and essentially having the whole transaction agreed to over the phone so by far the easiest delivery I have ever had. I highly recommend this dealer, even if you're not in the market for a cool Corvette, which is their specialty!

I just purchased my 2nd used car from Graham Motor Co in less than a month and everything went just…read moreas great as the first time around. They will always be our first choice for great quality used vehicles. If you are in the market for a reliable used vehicle with low miles and one owner with guaranteed market value and no over the top sales pitches...then Graham Motor Co is your dealership!!! Newman and Merlin are great at what they do and treat you like family! Don't wait, visit them today and tell them Brittney sent you their way!

Great people to do business with…read more Good deals good services Friendly people Ask for Marvin if you're buying, he'll steer you right

Substandard service all the way around…read more Sad that they don't care about their customers. Not really. No proper greeting. No thank you.