I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I went to East Coast Collision on a recommendation from my son in law and can say I was pleasantly…read moresurprised at their service and dedication. From their receptionist to their body shop they let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after someone backed into the passenger front side. It looks absolutely perfect! I can't recommend them enough; you will be taken care of and can expect great service.

I went to East Coast Collision on a recommendation and can say I was pleasantly surprised at their…read moreservice and dedication. From their receptionist to their mechanic, they were on top of my car (even as my insurance company gave me the run-around), and let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after a bad side-swipe. It runs like new and looks absolutely perfect! I can't recommend them enough, you will be taken care of and can expect great service.

After an accident we were recommended to Warwick auto body. I can not say enough good things about…read morethis business. From the Original phone conversation until I picked up our car, they were professional and answered all it questions. They never got frustrated with my weekly check in for updates. My car looked brand new when I picked it up and they even detailed the inside. Thank you Warwick Auto Body

Warwick Auto Body was great! The staff was friendly, helpful, and made the whole process easy. They…read moredid solid work, kept things relaxed, and even let me contribute to the hot shop gossip. Great visit!

Great service! Mike+Tina are personable and reliable…read more They repaired our car ahead of schedule, and it has as great a ride as prior to our accident. My 90 year old Dad really needed his car back and Mike made sure he had it back pronto! Recommend highly!

I got sideswiped and let my insurance recommend me a place they are partnered with. No regrets at…read moreall they did a tremendous job and I'll probably be back with future issues!

I was in a bit of a bind today, and I am very thankful that West Shore Collision was able to help…read more Long story short, due to a severe rain storm the other day the undercarriage of my SUV got messed up and i was in a bit of a time crunch to get it fixed. A few years ago I had taken my old car here for dent and paint fix ups which they did an outstanding job with as well, so I thought to stop by. They had some big jobs they were working on at the moment, but I'm sure they could tell that i was in a crunch, and they were generous enough to make the time to throw my car on a lift with short notice. They were able to fix the problem quickly and thoroughly for a more than fair price. I am not one to write reviews, but I am very appreciative for the great service and would like more people to know.

My girlfriend took her car there this morning Her…read moreregistration said her emissions testing was due. We just got it safety inspected a month and a half ago and it passed. Ive never had emissions testing done before so I didn't know it was done at the same time the inspection was. So anywho She took it there even tho it didn't actually need to go there Instead of them explaining to her that they HAVE to do both inspections together they proceeded to tell her emissions inspection and state inspection is the same exact thing and that it failed. She explained it passed inspection a month and a half ago and all it needed was emissions and they just kept repeating it failed for tires. She was trying to get them to explain that she wanted just emissions done but they wouldn't give her any information. Yes this part was our bad. But we didn't know and they refused to explain it. They talked to her like she was stupid from the beginning. I went in to get her car for her because she was upset. I explained to them they should have explained to her because that's not right, she's not stupid and once She was explained from someone else, we both understood it. So instead I wasted 55 dollars on something I already had done (it had a sticker on it too!) and it could have been prevented if they talked to her when she was asking about what it was. To which one of the guys comes out and goes "that's why you can't trust a women, women are stupid." Absolutely ridiculous and I'm so disappointed. It's the second time she has been there and she felt mistreated each time. It's not right

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

My first time at Rossi's auto body. I needed a part for my Mazda. They provided good pricing and…read moreinstallation . I highly recommend .

Awesome 5 stars Rossis's Auto Body can make your wrecked car like new. Nice people and reasonable…read moreprices

Professional and efficient service!!! Would highly recommend…read moreWest Warwick Auto for any and all repairs you may need!!! Fantastic staff and the results on my car are amazing! thanks TROY!!!!!

I brought my car to West Warwick Auto Body Shop. I was greeted by Philip Casacalenda, the owner,who…read moreis a master of his skill. He brings out the best in his workers, and in doing so, they produce superior workmanship. The rental car was there promptly waiting for me. Philip has succeeded and achieved such a competent and knowledgeable business. He generates a positive working environment for his skillful workers. When I picked up my car, it was done with an excellent quality of work. His craftsmanship was excellent and surpassed all my expectations. I was very well satisfied with my car. Kudos to Philip Casacalenda for such a successful and accomplished business.

I got an accident and my car was totaled. Originally, I thought it was fixable the people at police…read morecollision repair.

I brought in a car with a little ding in the door; it's almost 3 weeks later and I'm still…read morewaiting--and still with no guarantee of when it will be ready. A typical auto body repair takes 4-10 days. Balise is front-loading their job inventory with too many jobs--because they know they're getting paid by an insurance company either way, so there's no urgency. Get the customer in at any cost, get those papers signed, then make 'em wait. They can't just blame it on insurance companies "being slow"; this was a 2-day job, 3 tops. And if you didn't have the parts and insurance co. signoff, why have the customer bring in the car? This is how these businesses operate (but oh they'll make excuses).