Towed my car and there were no posted no signs as required in the State of Delaware. I parked my car in the Flats to visit a relative. I was there less than 30 minutes. Vehicle was towed as soon as I went in the apartment building. Person on the phone refused to discuss the situation. Paid the fee the next day and was told somebody probably stole the signs. read more

I literally am visiting an I went to walk out on at my cousins house a few hours an they towed my truck I walked outside it was gone now I'm stuck till the morning to see what damage is going to cost I was in a parking spot just visiting , illegal as fuck . 24 hour service but when u call says 9-5 make it make sense read more

Having your car towed always sucks BUT Patty made getting my car back as painless as possible. Very friendly and she got me in and out in under 10 minutes read more

Bro $300 to get your car out plus $50 a day is insane. These mfers are trying to repossess people's cars at those amounts.

The owner is okay, the drivers have a job to do no issue there.. BUT that receptionist will try to make you life a living nightmare for NO REASON, she's petty, ZERO customer service skills and lies with every other word that come out of her mouth. It took me over an HOUR AND A HALF to pickup a vehicle, something that should have taken 10 minutes; the OWNER to call her and make her do her job. To the Businesses, State and Local Officials who do business with this company; please audit their customer service to see what and who you are forcing the public to work with. To the Competition; use this in your pitch to win business away from this company; the public shouldn't have to deal with this. read more

As other reviews have pointed out these people are just...slimey...they towed my vehicle which had a valid parking permit displayed on the windshield for the lot it was parked in. 600 _dollars later I got the truck back and found they damaged the bed significantly, through what I can only assume was incompetence, negligence, or just simply not caring at all. It looks as though some part of a tow truck contacted the bed of the truck behind the fender and completely crumpled the lower quarter panel of the truck bed. It is an older truck I'm in the process of restoring. Parts availability is limited. Don't use this company for any towing services, and if you are unfortunate enough to have your vehicle towed by them don't let them walk all over you. They clearly have absolutely no respect for others and their property, show them the same attitude. I understand in some cases they are merely towing vehicles at the request of the lot owner. That does not give them the right to treat towed vehicles and the people who own them like they are "less than". These are the same kind of people that would go crying to everyone and their brother if the roles were reversed read more

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