Great instruments, very good service. Accommodating sales staff. easy returns. They sent a gift…read morecard with my purchase.

Back in town and you know I just had to swing by again. This time I took an Ibanez AW I've had for…read moretwenty years with me. I've owned Martins, Epiphones, and so on during the last twenty years but my Ibanez is by far the best, not because of the way it sounded (but yes it sounds awesome) but because of the way it feels when I play it. I have small hands and finding the right neck is something I've always struggled with. My Ibanez always felt just right though. So after years of struggling I just said screw it, I'm going to do it the easy way. Walking into the Acoustic Shoppe with my saddest puppy dog eyes on I walked it over to their luthier Liz. I asked her if she could measure the neck shape, radius and nut width and point me in the right direction. She was more than happy to take some time off of her current project to do so and when she was done because the salesmen were all occupied she pointed me in the direction of five different guitars by Breedlove and Eastman, and suggested I start with them. When an associate became available she snagged him and gave him a brief explanation of what I was looking for. Step in Corey. Man that dude rocks! He saw that I had narrowed it down to three guitars by the time he showed up, and spend the time to go over the pros and cons of them. He's one of those musicians who can show you what a guitar can sound like, without making you feel like an idiot for how you play it after he hands it back to you. That's kind of a rare quality in somebody selling guitars. He was extremely patient and after twenty years of trying to find that perfect guitar he knew I wasn't going to make a snap decision. It didn't matter that I wasn't looking for a $3,000 guitar. He just wanted to see me walking out the door with a guitar I was going to actually want to play. So not long after that I walked out with my new Breedlove Discovery S in mahogany. I've only set it down long enough to eat, sleep and write this review. Man I finally own a guitar I love as much as the first one I got twenty years ago!

I've come here twice now, the first time for a Glock, the second for a lower on a PSA build I was…read moreworking on, both times these guys were extremely nice and helpful, and the prices here are very good for what your getting, highly recommend and I will be coming back.

They advertised a used set of AirPods as unused on eBay. When I informed them they were used and…read morealready named with a vulgar name, they offered no remedy. I then requested money back or I would post a bad review. I received no reply for three weeks. So I finally posted the bad review on eBay. Then they got mad and demanded I remove my bad review or they would report it to eBay. I explained that used and new products do not have the same value, they offered no remedy, so I am within my right to post a bad review. Their response, "Been at this a long time. I work with everyone until they try to strong-arm me. I am contacting ebay now". Please tell me, and the world, how you tried to work with me and provide proof. You can't because you didn't.

I posted a negative review yesterday and within minutes the owner publicly responded with a comment…read moreand included an email address to "resolve" the situation. I emailed immediately, ready to work this out privately, and have received no response. It appears communication only happens when it's for public viewing. In my email, I asked whether they record phone calls. When I spoke with Candace, she clearly told me that if I paid $206.97, the warranty would cover the instrument repair. I wrote down her exact words as she was speaking. Less than five minutes later, while I was on the phone with Amanda, Candace denied ever saying that -- essentially implying that I was being untruthful. I sent a follow-up email and still have not received any reply. At this point, I have contacted the Better Business Bureau and informed our band director of my experience so he can consider using another company in the future. Consumers deserve transparency, accountability, and consistent communication -- not responses only when the situation is public. WARNING: Please consider this experience carefully before choosing this company.

Only and I mean Only place to shop !!!! Great guitars , great service Helpful finding what you…read more want ,Not what they would like to sell and always respectful

I have worked with Black River Imaging for several years now and I have never been dissatisfied…read morewith their service. I have rarely had a quality problem, but when it does occur, they are quick to address the issue and ensure my complete satisfaction. I upload my images to them and if I get them in early enough in the day, I normally receive them by the next day. I normally try to combine my orders so I place an order of $35 or more - and then the shipping is free. And it doesn't matter the size of the print. Even the very large ones are shipped free of charge - providing the order is at least $35 in total. Love this company!!

I have used Black River Imaging countless times to print albums for clients. They truly go above…read moreand beyond to ensure that you are happy and that your albums are perfect. I am really happy with them - they are now my go-to place for printing.

I sent my 2004 f150 instrument cluster in because the e brake light stayed on all the time, and…read morethere was a weird beeping pattern where it would beep 5 times 5 times (25 beeps total) when the truck was started, and every 30 minutes after. Both issues are fixed now! I called them and they said it had a cracked microprocessor (I think) and some other problems with connections, and now it's hardened for better durability than factory new. Very happy, wish I did this years ago when I bought the truck!

Great job, fast turnaround. Fair price, I highly recommend. They did a great job on refurbishing…read morethe FEM module in my Thunderbird.

Shame they cant honour their promises. Had a sizing issue and the team were great, but they…read moreshouldn't be shipping international if they can stomach the charges set by their blessed President for returned products . I run a buisness shipping overseas and duties etc are a killer, so we dont and sometimes we do, it's part of the territory. To remove a discount offer to me because they paid duties isn't my issue. Bad form

The selection was complete and the boots we have searched online were available and fit the bill…read more No problems, no delays, simple and fast. Isn't this the boot buying dream ?

Awesome Place To Go To. Friendly Staff And I Highly Recommend Them, Satisfied with their service…read more Keep up the good work guys

First time customer here and an absolutely perfect transaction and service. Top notch! Best pawn…read moreshop in Springfield hands down. Thank you!

Awesome Place To Go To. Very Friendly Staff And I Highly Recommend Them, Very satisfied with their…read moreservice. Keep up the good work guys A+ Equals 10 Stars

I called they answered my question,when no other pawn shop would! Pleasant and polite.read more