Beautiful, handmade art. No pressure while browsing :) so much to see! Many local artists have…read moretheir pieces featured here

I had a strange experience. I found a small painting that I liked and wanted two more similar but…read morenot the same. I asked the woman behind the counter if I could reach out to the artist. She didn't like that idea. I asked if I could leave my contact information and she said "but I have no where to put it." So weird.

Beautiful shop, excellent plants, cute furniture, artsy planters, and gardening books too! Staff…read morewas knowledgeable! Plus, so much handmade art!

Welcome to the neighborhood! I stopped by this new shop last weekend and loved their selection and…read morefriendly ambiance. A lot of fun items to peruse including entertaining displays. I came home with a very cool ceramic wall pocket and air plant. This shop is a great addition to downtown Natick. :)

I like Godiva and Lindt but if I really want to treat myself to some premium chocolate, there's…read morenothing better than Laderach. I can't walk past this store without getting a few too many goodies - it's not good for my wallet at all. Favorites here are the milk chocolate bark with pistachios, the strawberry stick, and far too many of the praline truffles. I'm not a big fan of dark chocolate and much prefer milk, even though the milk chocolate at most places tends to be cloyingly sweet - Laderach gets it right, not overly sweet but still rich. If you get a box of this chocolate, know that whoever gifted it truly cherishes you! Depending on who's manning the counter, you may be lucky to get some samples.

As a regular customer, today's visit left a bad taste in my mouth…read more Even though I was next in line, the store associate ignored and skipped me to assist the next party after me. I thought maybe she didn't realize I was next in line so let it be, but then when it came time for me to place my order she said she'll help me after she helps them. When I corrected her that it's my turn, she rang up my purchase and asked if I wanted to pay that many dollars. Very disappointed with this experience.

You expect all chain stores to treat you the same. Until, you get to Natick…read more My fiancee attempted to return an item (within the return policy time period) to this particular Brookstone and they treated him like he was coming in to rob them of gold. They refused to return the item and were completely unhelpful. As it turns out, we heard that they wouldn't ship an item to another Brookstone because they are sales-hoggers. They care more about their numbers than they do their customers. Brookstone is completely blind-eyed to this particular store's intentions. Well, folks, big numbers means a refusal to return items.

I bought a product from the store which failed within one day of use. Never mind this was the top…read moreof the line of the type of product that they sold, but things happen - so OK, headed back to the store to make a return, uncreased receipt in hand. I tried to work with the individual behind the register to just return the product, and put the money back on the card that I used to buy it. Well, I used one of the mobile payment apps, and they were unable to figure it out. Their systems are clearly antiquated - but good customer service could have easily worked around that. Nope. They made a scene, got corporate involved, and said that although they processed the refund, we may not get our money. Not quite sure what to make of that. So, I called our credit card company to dispute the charge. I'll send documentation that the store provided to prove I gave the product back. Another purchase I should have just made online. Sigh.

I cannot say enough kind words to express how genuinely wonderful my experience here was. New to…read moretown, I was looking to furnish my apartment with some antiques (better than IKEA, not as expensive as CB). I found myself at Past Prezence a few weeks ago, and I'm surprised I ever left! Past Prezence, run by Gina and Herb, is a true haven of wonderfully eclectic home furnishings, purses and articles of clothing. Each item has a rich story in its past, which I'm sure Gina and Herb will tell you about if you ask. Aside from the antiques, Gina and Herb also sell (and make!) original coffee tables from unexpected materials. Brimming with creativity and stocked with the right tools, Gina and Herb make custom pieces, too. I can claim, with absolutely no hyperbole, that Gina and Herb are artists. And, at that, some of the kindest, most interesting and inspiring people I have ever met. Visiting Past Prezence, from a completely selfish perspective, got me so much more than I bargained for: an artful coffee table, a beautiful mirror, a mellowed dresser, and a few of Gina's vintage purses (that already lived a memorable life, but are in great shape to live again)! Find yourself tired of mass-produced, low-quality furniture, purses and people? Visit Past Prezence for quality furnishings at great prices, interesting conversation and a little bit of inspiration. You will not be disappointed. And lastly, an important note on location-- it is in an industrial park (Building 5, I believe?) and is listed under "Sensation Wear" (for now) on the sign near the fire department. Follow your GPS, and when you get on the right road, take a "right" right after the fire department (you'll see the sign on your left) and continue down the road. It will be the building on your left. It may be a little difficult to find, but if you're lost, give them a call and they'll kindly help you to the right place. To Gina and Herb-- If you're reading this, thank you thank you! Wonderful meeting you. Best of luck :)

From the owner: We sell vintage, antique and custom accessories for the home as well as make custom furniture right…read morehere in our workshop. We carry a vast amount of one of a kind housewares, vintage clothes, and vintage purses. Call first, as we live just across the street and can meet you at anytime just in case we are out. Weekends you need to call first because the front door is locked.

Cocktail dress for madmen-themed party? yes, and the salesgirl said it looked made for me!…read more Cute flower headband for 40s with 40s party? yes, and purple! Sad wallet and checking account? well....yes. I wouldn't call the pieces here overpriced, since everything is well-made, and I've gotten some great unique items. I've also seen the petite-cut Seven jeans, and a couple other high-end department store pieces at competitive prices. And walking into any Anthropologie is like stepping into a retro-cool beach vacation house or something. It's always so calming, the decor is filled with cool apartment decorations and bath gels, and I always pull a handful of gorgeous dresses off the rack to try on. The staff at this particular location always seems friendly and knowledgeable and there's a kickass 3-way mirror in the dressing room.

I love Anthro clothing. I have been an avid customer for many years! And the fact that the store is…read morenot even a mile from my house is icing on the cake. But I would just like to comment on its customer service. It basically sucks. Anytime I've called, I never get the friendly, resolving response. They put customers on hold, that leads to automatically disconnected lines. Poof. Gone. U call back, repeat. When you finally get someone on the line, they are rude, and too lazy to help. Yes, all of this happened to me today...w three different associates. Just lazy people who do not want to help. Utterly frustrating and disappointing when you need help. And this has nothing to do with COVID and less associates due to furloughs, layoffs etc. this is them ALL the time.

This is heaven for an avid gardener. Absolutely everything you can imagine and many many varieties…read more Even an organic option. The roses are outstanding. Lots of parking. Plenty of checkout stations. I'm excited to visit every season!! Be easy for an adventure!!

Russell's has a HUGE selection of house plants, Christmas decor, gifts, and Christmas trees. We had…read morea fun time picking out some Christmas decor and the whole place smelled like fresh pine! Great service and the prices are reasonable.