Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

David from iSupportYou is nothing less than a computer magician. My Mac computer was 11 years old…read moreand not updating, and my external hard drive died. David arrived at my house and assessed my situation. We agreed I needed a new computer and he went online to the Apple Store and showed me my options, and I bought the one he recommended. My hard drive was dead, so he got a new one for me. When everything was here he set up my whole system, explained everything in great detail, answered all my questions, and helped me feel comfortable with it all. David is a genius with computers, that goes without saying. He is also friendly, professional, calm, endlessly patient, and a genuinely nice guy. Also, his rates are reasonable and his schedule is flexible to your needs. When I had a glitch--nothing to do with David's work--he drove over and fixed the problem in no time. If you own a computer, you need iSupportYou's contact information at the ready.

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

Take it from a software engineer, you'll wanna read this review before you go with this company…read more You are about to invest hundreds or thousands of dollars in your repair, its worth your time to spend a few minutes reading this review. I have included email quotes from the company in my review too Summary: Gillware is very good at what they do, but they will take as much of your money as possible even if its an easy fix. I ended up paying them over $550 plus $28 shipping for a 20 minute fix, and I didn't get all the files I expected. The good: -They uploaded the recovered files to their website so I could preview the file NAMES (this does not mean you can open / download the files) before purchase, which was very valuable to me. It was nice seeing exactly what files were recovered before I put my money down -They are protective of your data once they recover it: once they ship your recovered data back to you on an external hard drive, they keep a backup on site in case it gets lost in the mail or if you need to access their backup -They are responsive and reasonable to deal with. The website is fast and easy to use The bad: The file previewer is misleading, to say the least: For me, it showed that there were 5155 photos recovered (.jpg, .png, etc.). I was very excited to hear that they recovered that many of my personal photos, but when I got the drive back, there were really only 900 personal photos that I took with my camera which were recovered. The rest of the 5155 quoted photos were SYSTEM RELATED PHOTOS. What this means is they are images that you don't care about, images that came with your software, operating system, or applications, icons, etc. I recommend you don't let the file previewer fool you, and realize that there are a TON of system generated files (which show up as images: .jpg, .png formats) which will be recovered. When I spent my money, I thought I was getting 5155 photos, or about $0.10 per photo which was worth it to me. When I found out that 4000+ of those photos were system generated, this was slightly annoying. The worst part of this is that Gillware did not warn me about this at all before taking my money. They should have cautioned me saying: "hey, even though it says 5155 photos were recovered, most of those are system generated photos / items that you probably don't care about". But they didn't and the website doesn't warn me of this trap either Once Gillware finished recovering my data, I asked them what was wrong with the drive. I was surprised to find out what a simple fix this was for them. All they had to do was move some of the harddrive heads and reinstall the firmware on the harddrive. Here is what they said: "During the evaluation the engineers have determined that the firmware on the drive (the brain on how the drive works) had died and we had essentially replaced/repaired the firmware to ensure that the drive knew was it was doing. From there we had also released the read/write heads that were stuck to ensure that we can read the data off of your drive successfully." "Some cases are easier for our engineers to complete the recovery during the evaluation process rather than sending it back into the lab for further work if the customer decides to proceed. Essentially we are taking a gamble that you will agree to move forward with purchasing your data by working on it ahead of time. This route saves us and customers on wait time." In english, this means that it took them less than 1 hour to recover my data, and the drive didn't even need professional LAB work to be repaired. They charged me $550 plus $28 shipping for the recovery operation. Meaning, I paid them $550 per hour, and they didn't even need to send the drive to the lab. That is RIDICULOUS! They don't need $550 / hour for non-lab work. And I honestly don't even think it took them 1 hour to fix my drive. Most likely 20 minutes, if that I know that $550 is cheap for data recovery, but if its only a 20 minute repair, you would think that they would provide a discount.

My iPhone finally died after four years.I have to say I was beside myself! I had lost my iPhone 5s…read morepics and all the while knowing I should of backed up my phone. It felt like someone was erasing my life So I initially decided to have it repaired by Dr. Gadget. I spoke to Mo and he was very kind and took all the avenues to try and bring my phone back to life. He was very understanding in my situation . It was upon being unsuccessful, he referred me to Kishore at Xagolab. I made the call and Kishore took the time to speak with me about the process of recovering the data and showed sincerity in wanting to help me out. He definitely exceeded my expectations! He was very friendly and understood the emotional significance of my pictures. And I was very fortunate that in his expertise he was able to recover the data ! A very happy customer who will continue to refer Kishore to anyone when it comes to this matter. He is a rare gem in that he cares about his customers and will do all he can to help out his customers. Do not hesitate and go to him for data recovery!

From the owner: We are a Data Recovery company and our expertise is in recovering data from various media devices…read moresuch as IDE, SATA, SSD, NAS, RAID, Removable Drives, Multimedia Cards, Mobile and Tablet Devices

My hard drive stopped working, and I could not get it to respond with any of the methods I know. I…read morecontacted Ace, and within a couple of days they had diagnosed the specific issue. They followed up throughout the process to keep me current on what was being done and when. Unfortunately, the cost was prohibitive compared to the value of the data on the drive, so I decided not to proceed with recovery. However, they were fairly confident that they could have recovered 85%-95% of the data on the drive. Based on my interaction with the tech, I have no doubt they have the tools and skill needed to have made that happen.

my hard drive stopped working one day and I needed the files that were on it. Ace recovered all of…read morethe data on my drive. The service was fast and the people that I had contact with were very nice and very Knowledgeable.

David was beyond amazing! He cared when HP didn't, he resolved my issue and cared for my situation…read morelike it was his own. Seriously, absolutely wowed! I will refer all friends and family for his services when needed! Thanks David, you are a true professional and so knowledgeable!

David is very professional and is very prompt when returning my calls. I recently cracked my…read morescreen on my work laptop, and he was able to fix and replace it the very same day! I have purchased a desktop for my business office which he installed and other laptops for my children. Every time he takes our laptops to fix an issue, they return cleaned up, and he deletes all unnecessary bugs! I highly recommend this computer expert! Continous and excellent customer service! Thank you David for all you do for my family. Rosemarie Bakka Real Estate Broker Associate

My Mac laptop suddenly and unexpectedly crashed after taking excellent care of it ( for only the…read morethree years that I owned it ) just a few months before my wedding. I lost, or at least thought i lost, everything. I was absolutely hysterical, as my laptop was filled with all of my wedding contracts, 800 person guest list, and not to mention all of my family photos and photos with my fiance. David Olsen is a hero in the computer world. Not only did he recover almost all of my data, he was beyond patient during the lengthy process, as I had a hundred questions to ask him and needed things repeated over and over. I don't know a single thing about computers and he was so patient, understanding, and willing to help me. I highly recommend TTR Data Recover Services for any emergencies like mine. This has never happened to me, and I hope it will never happen to me again! I am very disappointed in apple, but I am so happy to have found this company! I wish I could give them 10 stars!!!!!

Completely uncommunicative. Kept my hard drive for two weeks (he had said two days) and didn't…read morerespond to any phone calls or messages. Finally I just went to get it back because I was just not getting any updates. Had to go back twice to get it because business hours are inaccurate. I'll take my chances elsewhere.

Waited over 3 months to get my external hard drive back. Then I had to call to figure out why the…read moredelay. Obviously it wasn't a rush order. They apologized for the delay. The quote was for over $1,000 to retrieve data. Not even an OFFER to reduce the price based on the fact that I waited for 3 months. They wouldn't have even communicated with me if I didn't initiate the call to them. Sorry, NOT RECOMMENDED.

Very knowledgeable and great service. I would go back. They appear to do a larger number of…read moreservices which is always handy to know. Thanks for the great service!

This is a horrible place full of scams, lies, and money gain…read more I had been lied to about a laptop screen price that is typically lower, and it had increased instead of the normal price it is worth. I would not recommend nobody come to this place to get their technology done whether it's for work, school, or home and I suggest to find another place unless you want to be scam by a real scammer. I promise it be so much worth your time and money, if you don't come to this place, because 529.20 or higher is way too much in our society and they don't tell you about the tax too the last minute and they charge for putting it back together and every other thing that they can find. PS. Let everyone that this is a very bad place to pick for a repair and report scam if you can. Thank you!!!