This shady company does not stand behind their work. We had…read moreto replace virtually everything in the house from electrical outlets to a leaking roof. Go with other builders even if you have to spend more money. I can't comprehend how they have an A+ rating with the BBB when almost every customer review is horrible!!

Legacy actually did the right thing and replaced some of the concrete in my garage (pictured)…read morehowever during that process it was made very clear what the issue was. The ground under my garaged completely sunk (pictured) and they elected to leave it that way!!! Wasting time in court is in their future.

Charleston Homes cut corners with our siding. Working with Justyn (VP/COO) only made matters worse,…read moreas his condescending and bullying approach showed us exactly how little Charleston values its customers. On top of that, we also experienced deception from the sales rep, who attempted to slip items into our change orders without disclosure. Taken together, these experiences show a pattern of cutting corners, deflecting responsibility, and failing to put the homeowner first. For these reasons, we would never recommend Charleston Homes to anyone.

- Mistakes during the construction. - Did not honor…read morepreferred lender credit despite written commitment. - Difficult to communicate and rude behavior with zero customer service/accountability. It's been a highly stressful and unsatisfactory experience.

I love my beautiful regency home! I looked at many different builders and felt regency offered the…read moredetails and quality I was looking for. Walter, at the model home is absolutely the best! He has excellent customer service and went above and beyond to help me make the best decisions for my new home!! I cannot thank him enough. A huge thanks to Nick, Site Foreman, for managing my home build! I saw him quite often at my new home during the building process. He took his time to answer all my questions & concerns and he took great pride in the home they were building for me. Thank you to Walter, Nick and the entire team for a positive building experience. I love my new home!

Ms. Sonya Harris was wonderful to work with. Very helpful. I would definitely recommendread more

I just did a walkthrough through some Birchwood open houses with Susan Hancock and I have to say…read more. these homes look like palaces! The attention for detail is very high and the builder really goes above and beyond on certain building aspects.

DO NOT USE THIS BUILDER FOR ANY REASON. I have had nothing but trouble with them since we built our…read morehouse in 2013. I had to threaten to sue them twice because they refused to put in the toilets that I wanted and the kitchen faucet I wanted - even though I was told that if I wanted something done that wasn't in the plans, to "just let them know". Also, I was smooth talked into purchasing $8000 wood floors from Hallmark Hardwood floors - being told that they were the "best" and were practically impervious to scratches and we were duped into purchasing this flooring - it is now, after only 8 years COMPLETELY damaged and now I'm getting the run around from the Hallmark Hardwoods company that has PRINTED ON THEIR BOX that there is a 20 year warranty on the flooring, as soon as I tried to contact them, they told me to contact the builder who told me to contact the manufacturer - and around and around we go. DO NOT let yourself be a victim to a dishonest company that has 5 different names who will make building your house a horrible, stressful and awful experience. P.S. I gave them 1 star b/c I couldn't submit my review without selecting a rating - but I would give them NO stars at all, given the opportunity.

The Home Company consistently demonstrate that they care about the home builder experience before,…read moreduring and prior to the build. Everyone we encounter at The Home Company from their upper administration, sales, planning, construction and post build warranty team have been very friendly and responsive. We couldn't have asked for a better experience! Thank you!

Run from this company! Once they have your money, they drag their feet to fix anything under…read morewarranty. Many of us here at Kempten Creek have waited so long to get anything fixed, we spend our own money, and time to do the repairs. They talk a good talk but that's about it!!!

Jeremy is very easy to work with. Effective communication and follows through on what he says…read more Picked up the phone my first attempt to reach him. Things moved along more smoothly than I could have imagined which helped lighten the burden during a stressful season.

Had a chance to work closely with Jeremy & so glad I took this route. He saved me so much time,…read moremoney, and hassle. I was in the know every step of the way & he followed through with everything he said. Very well respected, caring, and trusted person.