Stopped into A1 Kitchen & Bath in Omaha and met with Jimmy for a quick walkthrough of their showroom on F Street. I honestly did not expect it to be as big as it is, the place is huge and the selection of countertops and cabinets is impressive. Jimmy was friendly, knowledgeable, and easy to work with, and the whole visit felt low pressure. If you are planning a kitchen or bath update and want to see a lot of options in one place, this is worth the trip. read more

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Joann and team did a fantastic job helping us throughout the process from picking out our bar and countertops, to a prompt and professional install! Everyone was friendly and professional! Thank you for an amazing experience and we would highly recommend A1 Kitchen for your next project! read more

Terrible! Stay far away! If you want nothing but headaches, go with A1. First off, they brought me out a scratched up vanity and I had to fight with them to change it. They just tried to rub mineral oil on the deep scratches. While they were installing my vanity, they completely bent my copper lines because they cut the holes wrong. They also told me it's how they always do it. Plumb means straight- not bent. I had to get a plumber out to fix and they couldn't believe that they would bend my pipes. Now I have another large chunk taken out of the bottom of the vanity where my plumber had to cut to correct the bent lines. Second, apparently my slab broke in fabrication so I had to go back and pick out another one so that wasn't ideal when I liked my first one better. They are also terrible at communicating, and showing up. My top part of the vanity was apparently backed ordered but no one told me until it didn't show up with the rest and I had to call. They claimed they told my sales associate (that wasn't me). They would show up days or hours after I scheduled them to show up. I would email or call and ask for updates and they wouldn't return my calls or emails. Terrible company with issues throughout the entire process. Stay far away. read more

Helena was our design rep and she was amazing from start to finish. We were renovating kitchen/bath and she was always there to get everything organized and answer the many questions I had. Everything was done in a timely manner and crews were sent out right away if something needed fixed. Helena was the best!! read more

DO NOT USE this company. I dealt with multiple companies throughout the entire remodel of my kitchen, but A-1 was the only one to leave me high and dry with low quality work and poor communication. Months after the project, I am still regretting my decision to have worked with A1. I used A-1 for the cabinets and countertops in my kitchen. While their bid was lower than big box stores, I quickly found out why. They cut corners by using inferior products and subcontracting out the install to novice installers. When confronted with the poor work, they first will blame the installer ("we subcontract out, they don't work for us"), then try to ignore calls/texts, and lastly offer a few hundred dollars to keep poor reviews off Google/yelp. With the cabinets, the product of the finish was low quality as evidenced by being easily chipped, and seams separating within weeks. With the install, the installer left a 3/4" gap around the sink apron after A-1 promised this would be taken care of (my contractor had to fix it at cost to me). They also had no plan for supporting my farmhouse sink except for the cabinet itself, which was absurdly insufficient (my contractor had to fix at cost to me). The installer also didn't countersink any screws or use washers, leading to loose connections between cabinets and sharp wood splinters being exposed around screws. Not what you want to see after paying a company over $6k. The doors of the sink cabinets also were the wrong size and never installed...I had to end up physically driving to A-1 over 3 weeks after the install to pick up the new doors and have my contractor install them (at cost to me). With the countertops, I can't even begin to describe the mess. First, they measured the new countertop space with just a tape measure (no templating at all). This poor measuring led to the the countertops being so far off that they cut 10 feet of dry wall out of my newly installed drywall to push the countertops 1 inch into my wall. They tried to put the countertop seam over the dishwasher, which is highly recommended against by any reputable countertop company (heat/moisture of a dishwasher cause seams to break). They tried to buy me off by promising a 5 year guarantee, but I ended up demanding they remove the cabinets and leave. I used a new company, who templated properly and had no issues...this new company also laughed when told that the previous company put the seam over the dishwasher. After all these issues, I asked that they are least cover the cost of the repairs required for their poor work...they gave me 50% of what I asked for, and honestly I felt happy to escape their building with that. I was left with poor work, a poor product, and months behind timeline on my kitchen due to their poor work. read more

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we have a large kitchen and Joann and Tina were great to work with. Had granite countertops and backsplash and very pleased with process. Installers were very polite and worked very hard to complete project. came back two days and worked into the evening to get finished and make sure job met our approval. A1 was recommended by our neighbor who was a realtor and used them alot. read more

This is how A1 left my kitchen cabinets after 4 return visits to correct previous issues, and it was considered 'done'. Scuffs, holes, scratches, split drill holes, ill-fitting and beat up crown molding everywhere. Inside of the drawers looks like a bomb went off. Our contractor voiced his and our concerns onto them, so they sent the same guy (John) that installed it back out to look at it! Is he the best they have then? Sweet Jesus I hope not. I had to point out all of the errors and he left without stating what was going to be done or when he would be back. He was here less than 5 minutes and was literally backing out the door so fast I barely got to show him everything. Phone calls and messages with no responses. So far we have paid 1/2 the bill and do not know when it will be done. Cannot install appliances until all of this cabinetry is cleaned up. Whoever they subcontract out to do this truly does not give a shit about craftsmanship. Tomorrow starts week 3 of this drama. Besides not having a kitchen to use, we have been forced to eat out almost daily as there is only so much food you can prepare in a microwave. This exposes us to unnecessary Covid risks and financial expense. Hoping for a call back tomorrow morning from someone there who takes pride in quality craftsmanship and customer service, with a plan and timeframe for making this right. read more

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Geez, it is probably a good thing I didn't look at Yelp before we ordered countertops with A1! A1 was recommended by someone in the building business. We were looking for a remnant for our master bath remodel. One thing I liked about A1 is all the remnants were a the same price, there wasn't variability based upon what you chose. All of their stones - remnant and slabs are in one open air warehouse. Navigating was a bit tricky - some remnants were stacked with similar slabs, but then there was a totally separate remnant section as well, but the pieces were so stacked together you couldn't really get a feel for the overall look of the pieces. There were also forklifts moving throughout which made me a little uneasy - note DO NOT BRING KIDS. At the end of the day, we found a piece for about $300 less than a competitor. Within a few days of selecting a stone, measurement was taken (no issues with those being incorrect) and about 2 weeks later everything was satisfactorily installed. The crew was great about clean-up as well - took the time to sweep our driveway where some cutting had been done. read more

I highly recommend A-1!!! Their cabinets are beautiful and affordable!! Their granite and solid surface choices are fantastic!! I have used them several times for myself and clients, and they have all been positive experiences!! read more

I would love to share a positive experience but sadly, my kitchen remodel was riddled with long delays, poor craftsmanship and terrible service and communication. I was originally told there was an 'order issue' with my countertops just 3 days before they should have been installed. This news was delivered via email and none of my three phone calls requesting additional information were returned. When it came to the backsplash install, the craftsmanship was extremely poor resulting in a rip out and do-over. The tile had to be reordered 3 times. Again, with an extreme lack of communication. The project which should have been completed mid-August, was not completed until mid to late October. I dealt with several companies and contractors during my home renovation and this was the only business who failed to provide the service and quality that was promised and expected. read more

My brother-in-law recommended A1 to us. We had a horrible salesperson (who is no longer with the company), so honestly I don't know why we even went with them. Install day - wrong cut out for the sink, so we had to have a different crew out. No biggie, except they did zero clean up and left tools at our house. We weren't happy with how the granite met up with the wall, so we would not pay until it was fixed. We got a letter saying we were going to be turned in to collections, so I called again to explain we were waiting until it was fixed. The lady I talked to was extremely rude. She claims they called us and left messages. She said they had documentation of the days/times. I asked her for them so I could contact my cell phone company to show her I never got them. She refused to give me the days. I was called a liar. I asked for her name, and she refused to give it to me. I asked for the owner's name and number. She refused to give it to me. I asked for her name again, and she hung up on me. I called back and left a message with whoever answered to have the owner call me. They were apologetic and sent someone out that day to see what our complaint was about. The guy used epoxy and a sharpie to fix it. He blamed it on the drywall, even though we were told it should have been templated to the wall. We flat out told him, and the owner, we were not happy with it. They deducted some, but not enough to make up for a crappy job. We talked with a couple contractors who agreed it was shitty work, but said we would have to hire a lawyer to get anything done. A lot of money spent to be not happy with it. Long review, but I cannot say enough what a HORRIBLE experience we had. read more

Zero stars. Terrible experience. Cabinet and granite not ready when promised. Then when it was "ready", they tried to give us 2 pieces to screw together for the cabinet...what? When the cabinet we ordered didn't come in the size we ordered, they should have known that, or at least told us that when the manufacturer told them when they ordered it - not wait to see if we'd notice out on the back dock when we came to pick up. Also, we didn't think that "ready" meant they still had to finish the granite! The sales person WILL NOT call you back, no matter how many messages you leave with the receptionist. Thankfully they refunded our money, but not without stating they don't know how this happened...I find that extremely hard to believe. That being said, if you have the time and patience to screw around with multiple problems, they do have decent prices on their countertops - but beware, after they take your 75% deposit, their customer service is pretty much non-existent. read more

I have been working with A1 Kitchen and Bath for new counters throughout our home and could not be happier! ... from the ability to view in person the actual slabs that were available, to the exacting laser measurements by Wayne Zhang on some very awkward angles at the basement bar area + a very difficult support pole that had to be wrapped with granite counter, to the installation team led by Shio (?) - the finished counters are beautiful! The company team was prompt - measurement dates were set at the time of purchase, and installation dates happened within one week of measurement, and when follow-up was needed - the team was back out within the week! I would highly recommend A1 Kitchen and Bath for new counter surfaces!!! read more

Thank you A1 for top notch service. There are always things that come up during a remodel project, but Rachel and the team at A1 did their best to make sure we were happy with the product. They were always receptive when we showed up unexpectedly because we had to make changes. We would recommend this company for any construction or remodel project. The were quick and professional. Ross & Jerrilyn read more

A1 has been extremely professional and accommodating to my home construction needs. They have a great selection of cabinets and granite countertops and you can't beat their prices and customer service, I recommend a1 to everyone looking for quality and affordable cabinets, granite and so much more! read more

We could not be happier with the products and services from A-1. Leesa was patient and helpful, guiding us to pick the right finishes for our dated powder room. The installers were skillful, kind and did a beautiful job. There were unexpected challenges (leaks, floor damage) that were remedied well. The costs were reasonable and the end result is terrific. read more

I've had a negative experience with A1 Kitchen and Bath. After waiting around 3 weeks for a quartz countertop, the installers brought one made of the wrong material. They had already "demo'ed" may old countertop, and I had been required to schedule a private plumber to disconnect the plumbing the day before, so I haven't been able to use my kitchen. A1 came back a week later with a new countertop but cut one of the holes wrong and had to have one of the pieces replaced again- which only took one day. Then when the plumber was able to reschedule to reinstall the sink, we found the A1 crew had taken the sink attachment clips. I left a message for them, and when they finally replied 3 days later said they didn't have them. The plumber obtained new clips, but when he came back, found the sink hole was cut too small. I called A1 to have this corrected, and was told someone would come the next day to fix the problem. I waited all day and no one showed up. I've called A1 3 times asking to talk with the manager, but have been told the manager was busy and would call me back. So far they haven't. I'm going on 3 weeks without being able to use my kitchen. I definitely would not use A1 again! read more

We started construction on our house the week of fourth of July. Our granite was the last thing we truly needed to complete our job. (other than the fine details.) We worked with Aly at A1 and was very helpful and was willing to work over email. We paid in full to avoid any interest. So you know that they accept half the payment as deposit and when you install you pay the rest or you may accrued interest after 3 days.(Good to know right!) The gentlemen who installed were very nice and knowledgeable. One guy was not a morning person but got better thru the day. Note: They can not move anything with plumbing or a gas line. I had to have my neighbor turn off my gas line and move my stove. Though I appreciate that they don't want to be held liable it would have been great to know ahead of time. My granite looks wonderful. Be open with them and if you have any questions about care ask them they will give you some great tips and tricks for care. Like if you have light colored granite you may want to seal it twice a year instead of annually. Also if you have a granite sink (ours is black) he said when it starts to look like a chalkboard to use baby oil and let it soak and then rinse with water. :) Great people to work with. read more

Do not have granite installed by A1 Kitchen & Bath. Out of the 9 pieces of granite cut, 4 had to be recut 1-3 times. The original measurements taken by a1 were incorrect, the sink cut-out was backwards so that whole piece had to be replaced. The sit-up bar was cut square rather than curved and also had to be recut. Neither of the seams matched and had to be recut in the house, causing a huge mess. A simple 3 hour install took 2 separate days and a total of 10 hours. It then took me hours to clean up all the granite dust in the cabinets, shelves and floor. Every can, box, dish, glass, etc. had to be cleaned. Even the sinks were installed 1/4 inch crooked side to side. read more

We originally went to A1 to get a kitchen cabinet quote for both kitchens at our cabin. We met with Rachel to design the kitchens. She was great to work with and made any changes very quickly which was a nice change from the other cabinet shops we have worked with. Ultimately the cabinet quote from A1 was significantly higher than another company and the wait time for the cabinets was too long for our construction time frame. Although we got our cabinets from another company, we went back to A1 for counter tops since Rachel was great to work with. The counter top quote from A1 was on par with the other companies so we proceeded with A1. We waited a week for them to measure our kitchens and when the representative came to measure he used a tape measure. Every other company I have used for counter tops used digital measurements which are much more precise especially for a 5 figure counter top for just one of the kitchens. The measurement guy was remarkably rude and hard to get along with, it was like he was telling me what I had to do. After seeing the kitchen in person which had not differed from the original plans he decided to original quote was not enough for it to be worth his time (which he actually said to me). After that I told him to stop waisting my time and leave. Now that this experience is over, I am 2 weeks behind schedule because I am waiting for another company to measure and install my counter tops. Like I said at the beginning, Rachel was fantastic to work with and it's a terrible mistake to have Chen Jian representing A1. read more