Beware Lincolnites! In a nutshell: CarpetLand had unacceptable customer service (post-installation)…read moreand very low quality control with wood floor installation. The owner is rude and will not work with you if you have problems with installation. We had an installer who did not use good judgement in installing our wood floor. More than a dozen planks he glued down (we do not have a subfloor) were visibly damaged and defective. I think 99% of people would discard these particular planks -- or at the very least, set them aside for a closet or other less visible area. The guy's response to our concerns: "That's just how it is." It is not like we ran the risk of not having enough wood... he either didn't pay attention to amount of wood available or simply didn't care about quality. We ended up with an entirely unopened box of leftover wood that clearly could have been used, but instead, the installer decided to permanently install damaged wood. After a long delay, 2 guys came back out to "fix" some of the problems. The putty just makes it look dirty and gross texture that will inevitably attract dirt and dog hair. Sigh... why!?? It is so disappointing to have saved up, waited for so long to have our "forever floor" put in -- and now have it be messed up. It was expensive -- and a lot of this turmoil could have been avoided with more common sense. To top it off, the owner was not responsive to phone calls --- and was super rude to my husband when he was finally was able to get a hold of him. I do NOT recommend CarpetLand. The poor quality control and disrespectful treatment is NOT worth the slightly lower bid they gave us we had compared to other local vendors.

Went to Carpetland and couldn't get waited on. I guess they don't need my business. Maybe they need…read morebetter sales people. NFM had no problem helping me.

If I could give a zero I would. I don't even know where to start. Work was not started on time,…read morethe carpet installers covered up the vents. The LVP was put down with huge gaps by the baseboard and all transition strip areas. The area around the fireplace left a inch gap between the edges. The LVP installers left a huge mess The staff at Kelly's were not organized and not helpful. The bill changed 4 times. Terrible communication. I will NEVER recommend or use them ever again. I work hard for my money and their total disregard for my time and my money is unmeasured. Substandard

Kelly's carpet is one of the best businesses I have dealt with. Kelly was very attentive and…read moreprecise and had some carpet available that matched my living room to a tee, which also saved me money. The installers are very professional and did a phenomenal job at installing the carpet and vinyl. They worked their butts off moving my furniture, which is very heavy and moved it all back. I would recommend Kelly's Carpet to anyone who is looking to update their flooring.

We were very happy with our carpet cleaning. The company was able to come out in two days from when…read morewe requested. They were able to significantly reduce the appearance on an unidentified stain we found under a piece of furniture. They used blocks under furniture to prevent rust while the carpet was drying. We requested a pet deodorizer and it has a long lasting, pleasant fragrance. The appearance of our old wool carpet is much improved and we will use the again in the future.

We purchased a home, but delayed our move in because of the condition of the carpets. Pet urine…read morehad been left in several rooms. Wes and his team were trusted to access the home while vacant and do much needed cleaning. We are more than satisfied with the quality of work. Wes is very knowledgeable about different flooring types ( there is carpet, hardwood, tile, slate and laminate in our house) and how to clean/ care for each type. He also was honest about limits of cleaning... some of our carpets were beyond cleaning and need to be replaced. Highly recommend this company and we will be calling them back for regular cleanings! Excellent quality work and customer service!!

We furnished our living room through Ethan Allen. Beth Hansen was our Sales rep and she was so…read morenice and easy to work with. We are extremely happy with the final outcome. One thing we absolutely want to mention on top of Beth Hansen, is their delivery service men. Brandon and Steven came to our home with our new couches 1/5/24. They were two of the nicest guys. Thoughtful, careful bringing out furniture in enthusiastic and engaging. They did not leave until we reviewed all the furniture and cushions and ensured the couches were set where we wanted them. Thank you Ethan Allen for this experience

I usually use Yelp reviews mostly for food, but I have to give props to this particular store here!…read moreI have close to zero knowledge about decoration or furniture selection and the store was super helpful. I did enter with caution and, at first, was not noticed by the staff. However, Allison, one of the interior designers inside the store approached me and was patient enough to give me options about the pieces of furniture I wanted. She showed me a wide selection and then started narrowing down the choices to what I liked the most. She was very friendly and willing to give advice whenever possible. The overall setting of the store is divided in small sample rooms that capture different styles. The prices are a bit over the average furniture store, but you pay, not only for the item quality, but for the service of a good design and decoration advice. They even offer a free consultation to take a look at your place and suggest what would fit best for your home. Great choice if you want a good, high-end furniture store! Pleasantly surprised for sure!