I want to thank the Amethyst Team with a special call out to Monica and Elle for all their support…read morein managing my order and ensuring it was delivered in perfect condition. Exceptionally handled given the challenges in the size and weight and having to arrange shipping overseas. It was a long wait with some unexpected challenges but the team were there to support me all the way. I fell in love with the Sanda Kerby Banquette Dining suite the minute I laid eyes on it. I'm from Australia and searched for months with no luck finding a company that supported overseas shipping until I came across Amethyst Home. I immediately contacted the company to find out more on costs and lead times, then placed an order. To be honest, I was very nervous about paying all costs upfront especially with such a long lead time, 6-7 months before estimated arrival into Australia but Amethyst Home assured me everything would be ok and they'd be available any time I needed to reach out, and they were. They kept in constant communication with me with prompt replies and updates. When the shipment arrived Australia they assisted in expediting import clearance and stayed in touch until I received delivery. I was also a bit anxious about the banquettes condition with it being shipped in a container and undergoing a long journey but it was packed so well and secure, there was no chance of it getting soiled or damaged during transit. I want to thank the team at Amethyst Home for their ongoing support, great communication and ultimately making this happen for me. There is nothing like this item in Australia and it was delivered to me within the advised lead time and in pristine condition. Thank you. Wonderful, trustworthy and professional.

I am writing this review with the hope of preventing another person from having to experience the…read moredifficulties I have encountered with this business. On Feb 18, I ordered the Nordic Dresser. The courier dropped the dresser while attempting to complete the delivery and broke it. I reached out to Amethyst who, after many emails back and forth, arranged for the broken piece to be picked up and offered a replacement. A few weeks later the replacement dresser arrived and was also broken. It sat in my home for five days until they sent a courier to pick it up. I reached out to Amethyst to request a refund as I have no confidence that a third dresser won't arrive broken (as the first two have). I have now taken four days away from the office to accept deliveries and facilitate returns for this order (Feb 10, Feb 13, Mar 31, and Apr 5). I have exchanged over 30 emails regarding this purchase with Elle from customer service. They refuse to issue me a refund but instead keep offering to issue another replacement. For a dresser costing in excess of $3,000, this is simply unacceptable. I understand that Amethyst is a small business and have done my best to remain patient and understanding. However, I would not wish this situation upon anyone looking to make a significant purchase for their home. I will not be purchasing from Amethyst again and HIGHLY recommend others refrain from doing so as well.

Beware Lincolnites! In a nutshell: CarpetLand had unacceptable customer service (post-installation)…read moreand very low quality control with wood floor installation. The owner is rude and will not work with you if you have problems with installation. We had an installer who did not use good judgement in installing our wood floor. More than a dozen planks he glued down (we do not have a subfloor) were visibly damaged and defective. I think 99% of people would discard these particular planks -- or at the very least, set them aside for a closet or other less visible area. The guy's response to our concerns: "That's just how it is." It is not like we ran the risk of not having enough wood... he either didn't pay attention to amount of wood available or simply didn't care about quality. We ended up with an entirely unopened box of leftover wood that clearly could have been used, but instead, the installer decided to permanently install damaged wood. After a long delay, 2 guys came back out to "fix" some of the problems. The putty just makes it look dirty and gross texture that will inevitably attract dirt and dog hair. Sigh... why!?? It is so disappointing to have saved up, waited for so long to have our "forever floor" put in -- and now have it be messed up. It was expensive -- and a lot of this turmoil could have been avoided with more common sense. To top it off, the owner was not responsive to phone calls --- and was super rude to my husband when he was finally was able to get a hold of him. I do NOT recommend CarpetLand. The poor quality control and disrespectful treatment is NOT worth the slightly lower bid they gave us we had compared to other local vendors.

Went to Carpetland and couldn't get waited on. I guess they don't need my business. Maybe they need…read morebetter sales people. NFM had no problem helping me.

If I could give a zero I would. I don't even know where to start. Work was not started on time,…read morethe carpet installers covered up the vents. The LVP was put down with huge gaps by the baseboard and all transition strip areas. The area around the fireplace left a inch gap between the edges. The LVP installers left a huge mess The staff at Kelly's were not organized and not helpful. The bill changed 4 times. Terrible communication. I will NEVER recommend or use them ever again. I work hard for my money and their total disregard for my time and my money is unmeasured. Substandard

Kelly's carpet is one of the best businesses I have dealt with. Kelly was very attentive and…read moreprecise and had some carpet available that matched my living room to a tee, which also saved me money. The installers are very professional and did a phenomenal job at installing the carpet and vinyl. They worked their butts off moving my furniture, which is very heavy and moved it all back. I would recommend Kelly's Carpet to anyone who is looking to update their flooring.

We were very happy with our carpet cleaning. The company was able to come out in two days from when…read morewe requested. They were able to significantly reduce the appearance on an unidentified stain we found under a piece of furniture. They used blocks under furniture to prevent rust while the carpet was drying. We requested a pet deodorizer and it has a long lasting, pleasant fragrance. The appearance of our old wool carpet is much improved and we will use the again in the future.

We purchased a home, but delayed our move in because of the condition of the carpets. Pet urine…read morehad been left in several rooms. Wes and his team were trusted to access the home while vacant and do much needed cleaning. We are more than satisfied with the quality of work. Wes is very knowledgeable about different flooring types ( there is carpet, hardwood, tile, slate and laminate in our house) and how to clean/ care for each type. He also was honest about limits of cleaning... some of our carpets were beyond cleaning and need to be replaced. Highly recommend this company and we will be calling them back for regular cleanings! Excellent quality work and customer service!!