Guys! I've found her! She has her own practice now!…read more Jane Kong MD 7851 Walker St #103, La Palma, CA 90623 (714) 422-0440

Dr. Kong is exceptionally thorough and truly stands out from many other physicians. In my…read moreexperience, too many doctors overbook appointments, make patients feel rushed, don't remember them, or fail to take the time to listen and explain things properly. Dr. Kong is a breath of fresh air. She takes the time to understand concerns, answers questions thoughtfully, and ensures patients feel heard and informed. Her professionalism, attention to detail, and genuine care for her patients are greatly appreciated. I highly recommend her!

I strongly do not recommend this clinic. Giving even one…read morestar feels too generous. I went in for a blood test and later received results, only to be told afterward that the results were incorrect and the test needed to be repeated due to an error on their end. Despite this, there was no clear explanation or follow-up from the clinic. After more than a month, we received a bill, which is what prompted us to call. During that call, there was no apology for the mistake, the delay, or the inconvenience we experienced. Instead, we were spoken to in a confrontational and argumentative manner, being told that because a visit took place, payment was required. It is deeply frustrating to go to a medical facility, pay for care, and then be left dealing with mistakes, poor communication, and an unpleasant attitude. Medical offices should take responsibility for their errors and treat patients with basic respect. I am leaving this review so others can avoid the same upsetting and uncomfortable experience.

I've been coming here for over two decades now, and Dr. Kim is extremely knowledgeable and always…read morediagnoses and recommends me with everything that is appropriate to heal me including a fractured arm, eye infection, and general blood work testing. Not to mention that the staff is very responsive and fairly quick to get me checked in. The nurses are also very knowledgeable and great - especially when it comes to the general blood work check up. They were kind (and because I'm afraid of needles) they made small talks to divert my attention to the needle. As for prescription, the staff does an amazing job to make sure that all prescription orders are efficiently and timely sent to the pharmacy that I request. Thank you Cerritos Medical Center!

Doctors and workers are unprofessional because they are short tempered, in patient, and do not…read morefollow through with appointments. Quality of care is poor because they rush through appointments and they overbook appointments just to collect more copayments. Be careful with this office.

John Kim at Cerritos Medical Center is highly NOT recommended for any patients. Let me list a…read morecouple of reasons from my experience. ! 1. He does not provide a cause of symptom to maximize his profit instead suggest unnecessary time-consumping treatment for even crystal-clear risky cancer which very often make the patient condition too late to take a surgery in time. 2. The special doctors he refers to the patients are 9 out 10 unqualified useless or harmful doctors who will take the patients into wrong treatment. The reference commission, money, is a key factor why John Kim refers to. 3. Office staff, called Julie, is not aware of HIPPA law which protect patient's privacy. This staff speaks broken English and yell in Korean or English to the patient waiting in the office for the result, "You are XXX cancer" or "xxx ". I will report it legally soon. If you really love your loved one in sick, please take time to find a good doctor who seriously takes care of your patient and you never regret it. Over 50% of your loved one's survival chance is depending on your doctor, This doctor is not for you from my experience. Currently I have all documents and test results to take actions against this neglect and careless person and his doctor office.

When I moved to the area from Irvine, I needed to find a new doctor. I actually work at a pharmacy…read morenear her office so I was well aware of how much her patients loved her. As soon as my insurance told me she was an in-network doctor for me, I knew she was going to be my new PCP. I was seen right away. (maybe 15-20 min in the waiting room?) Thuy spent plenty of time with me, addressing all of my concerns and asked if I had any other questions. She also said if I ever needed anything, I could always just call. It made me feel like she really cares. Everyone at the office is extremely efficient; they always get back to me within 24 hours if I leave a message. FYI: they don't draw blood at the office for fasting labs so don't come in hangry for your annual check up. Ask them to send the lab order to your insurance's designated lab so you can schedule blood draw at your convenience. I highly recommend Dr. Ha to anyone looking for a caring PCP!!!!!

I love Dr Ha and Dr Hanna. I've been coming here for at least 10 years. But her office manager is…read morean asshole. She is combative with me always over my bill. Which is always paid by anthem. She has done this more than once so I called anthem. The agent for anthem said well let's talk to the office manager the three of us so we can resolve this . So we called and talk to her. Well she didn't like this at all. She let us know that she would contact the billing agency and let them know and abruptly hung up on us. The agent was did she hang up on us. I said yes. The agent filed a complaint on her through anthem and unfortunately I haven't seen a doctor in two years . Anyway office employees know yr policies. I don't go to the doctor to argue with you. I go there to get help.

When I entered the examination room, the primary doctor immediately said that starting in two weeks…read morethey would only be accepting patients aged 65 and older, without giving any further explanation or context, and told me to look for another primary doctor. I felt this was extremely rude. As a patient with HMO insurance, I came for the purpose of receiving treatment. Regardless of the hospital's decision, isn't it essential for a doctor to show ethics and kindness in treating patients? Treating patients with an attitude of "the law is the law, so it doesn't concern us" is unethical. I am very disappointed that this hospital seems to divide patients into profitable and unprofitable ones like a business. I suggest to Change the name of the business for God sake!

I hope this helps someone, this so called doctor was super rude and racist with my 1st visit he…read moredemeaner towards me was hostile and rude, I went a 2nd time hoping a different outcome but I was meet with a worse attitude and he was raised his voice at me for no reason, and told me "this place is not for me and that I should look else where", I guess because I wasn't Korean I wasn't treated with the same respect.

Dr Ho is terrible. He will not try to help you and is only for a check. Gave me no solutions to any…read moreof my problems and made faces when I presented them. He either has no idea what he's doing or he's a lazy doctor.

Very happy my insurance switched and I was forced to find a new doctor. PIH cerritos has so far…read morebeen a positive experience. 5/5 easy to find a physician- pih website has many reviews of all their physicians with pictures. 4/5 scheduling appts. I called to inform I'm a new patient. Receptionist took my info and said she had to verify I was covered before making my appt. she never called me back. The next morning I called and was verified over the phone immediately (maybe the other girl was too busy for me) and schedule my appt for the next week and said anytime before the day of my appt I could walk in and have my blood drawn (great! No orders or referrals needed) in the same office. 3.5-4 wait time. Since I was a first time patient they gave me an iPad to use to fill out my forms. I was also able to sWipe my credit Card to save on file for any future payments. This is great since my previous doctors was cash/check only. This process took about 15 min (lots of personal questions, emergency contact, past medical history). After that it took another 15-20 min to be called in to see The doctor. My appt. was 9:20a. I arrived at 9:05a and was on my way home 10:40a 5/5 staff and doctor. My doctor was really nice, informative, knowledgeable and sincere in listening to my problems. She cared about my health AND mental wellbeing. Staff for check in was professional and thorough. Phlebotomist was a young Hispanic girl that was also very nice. However, there's was an older Hispanic phlebotomist that stuck me 3 times even though I told her if she's using that vein then only a butterfly needle would work with that vein. She didn't listen. See pic posted. 5/5 facility. It's easy to find. Both times I've visited I found parking right in front of the building as soon as I turned in. The place is clean and gives a semi-new feeling. There's also lots of books and puzzles for kids. Hand sanitizers and bathrooms are conveniently located.

First experience walking in the office was clean and the service was quick and efficient. The lady…read morethat took my labs was friendly.

I love the Cerritos office I have been coming here for over 25 years the quality of care is great…read moreDr. Doshi has been my doctor for all the years I have been here.

I have come here many times for my family members and myself. Each time they are quick, thorough,…read moreand helpful. I'm very happy with the care that we receive here when we can't get to our primary care doctors for whatever reason. It's clean, the employees are helpful, and your needs will be addressed.

My partner came here a few months ago when they were experiencing flu symptoms. Since there was a…read morespike in COVID at the time, and because our usual urgent care was full, we came in hoping to get tested to see what it was and hopefully get a prescription. They were not given a choice in regards to the test, and were told that results would not be available until 3-5 days later, which is well past the time that a potential Tamiflu prescription could have been extremely helpful. We received a bill from the lab, who I called and confirmed that they had sent results to the clinic less than 48 hours from receiving the test; the clinic to this day has still not given us lab results. Will not return.

If I could give them 0 stars I would…read more I called the schedule a blood work test and was willing to wait as long as it would be in the next 3 months. The girl on the phone Ashley was prudent and said that she's never heard of my insurance and I let her know we would do the bloodwork without our insurance and she said that they're booked two weeks out. If you're booked two weeks out and I want to make an appointment that is 12 weeks out for my health, whose to deny me of that? Then her manager appears and dryly says "we're not taking new customers". What kind of medical facility denies patients???? This one does.

Had a procedure here and the staff was super nice and helpful! The nurses were all extremely kind…read moreand communicated very well. Would recommend people who's first languages aren't English to go here since they have great care for Koreans people, and even if you're aren't so good at Korean, there are people on the staff to help you with English!

The best doctor for my family of 5! Great staff. Clean office. So accommodating. They treat you…read morelike family here. Thankful for Dr Badar and his team!!!

If you are a first-time at this clinic and want to do a yearly physical on the first visit, please…read moreask for their policy. This clinic does not do yearly physicals on the First visit. This clinic does not do yearly physicals on the First visit. But the Doc is good and very treats very well.