It was my first visit with Dr. Miliken, I was nervous because she is not my primary doctor (he…read morewasn't available) but Dr.Miliken made me feel very comfortable on my visit with her. She's very knowledgeable and knows how to make good connections with patients. I already have a primary doctor but I wouldn't mind going to see her again or even recommending her. Thank you Dr. Miliken

I was taken care of very quickly. Dr. Deborah was amazing. She recommended me a great hospital to…read morecontinue my pregnancy care.

Mobile Primary Care Specialty: Geriatric Care…read more Personalized visits. Telemedicine visits and face-to-face available Mobile bloodwork & diagnostics Care plans built for you on an individual basis North County, San Diego

I work for a memory care community, and we have been trying to contact SeniorDoc for the past few…read moreweeks without receiving a response. I called today and was told that SeniorDoc is no longer operating and that they are transitioning to a new company called Western Geriatric and Neurology. We were never notified about this change, and we now have residents who need medical care and follow-up, but we are unable to get answers or reach anyone who can assist us. How can a transition like this happen without notifying the communities and residents who rely on these services? We need to know who is now responsible for our residents' care, how we can contact their providers, and how their ongoing medical needs will be addressed during this transition. This is very concerning, especially for a memory care community where residents may have urgent and ongoing medical needs. We need clear communication and a point of contact as soon as possible.

I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

I am extremely disappointed with this primary care office. The doctor is consistently disrespectful…read moretoward patients and unwilling to provide even basic help or answers to simple medical questions. Every request is met with resistance, suspicion, or refusal. She appears more concerned about protecting her license than actually helping her patients, which makes no sense when patients are simply asking for basic care--not anything illegal or inappropriate. As a primary care doctor, answering basic questions and assisting patients should be part of the job. Instead, she questions everything, dismisses concerns, and refuses to help unless something strictly requires her signature. This creates an uncomfortable and frustrating environment for patients who are simply seeking care. The office staff makes the experience even worse. The front office manager is extremely rude and unprofessional. The physician assistant is also disrespectful and unhelpful. Phone calls are often unanswered, and when someone does pick up, staff members are rude, talk over you, or even yell. All they seem to care about is collecting co-pays and billing insurance, not patient care. The only positive person in this entire office is Mina, the Front receptionist. She is kind, respectful, and genuinely willing to help. Unfortunately, she is the only one. My wife and I have both been treated disrespectfully, and after this experience, we will never return. I strongly advise others to choose a different doctor--one who actually listens, respects patients, and is confident enough to provide care without fear. Very disappointed and will be changing doctors.

I've never had such a disappointing experience with a doctor. I recently moved to OC and chose Dr…read more Saam after researching holistic-leaning providers. Before my appointment, I signed paperwork stating that discussing anything "outside" an annual wellness visit could result in extra charges. Staff assured me repeatedly that I wouldn't be billed for anything additional since I was just there for my yearly physical. The doctor saw me for about two minutes - asked my age, listened to my heart, and left. There was no physical exam, no real discussion about my health, and no guidance about next steps. She sent me to get bloodwork and told me she was just running routine tests covered by insurance, but she added additional tests (like checking vitamin D) without my consent. This cost me more out of pocket, and I am now left with about a $70 bill for what should have been routine, fully covered bloodwork. She also sent me for an ultrasound at a clinic without explaining any cost implications. I ended up paying $900 out of pocket. Previously, I've always had doctors explain costs before ordering expensive tests, so I expected the doctor to have my best interest in mind and give me a heads-up. I felt blindsided and like the office prioritized billing over patient care. Even one staff member quietly told me that I wasn't the only patient who walked out feeling this way, which made me realize this isn't just my experience. Weeks later, I received a bill for an additional "office visit," despite the doctor spending almost no time with me and never performing a full physical. When some labs came back slightly abnormal, the office called briefly to share results and billed each call as an office visit. I left feeling like I received no meaningful care, was rushed through the process, and was billed for services I never knowingly agreed to. I now have to go back to my previous doctor an hour away just to get a proper physical for the year. I hope the office corrects the unnecessary charges. I also hope this helps others avoid the same experience.

Dr Lawrence is very thorough and knowledgeable and it reflects on all the clinic staff.read more

Dr Nicole Lawrence is the best doctor I have ever had. She is very professional, knowledgeable and…read moretakes time to listen to the patient to determine medical needs based on the whole personal and medical history. Her office staff is super friendly and responsive even if they have a lot of cases to handle at the same time. Dr Lawrence discovered help that I needed and was neglected even by some other specialty doctors. Her vast knowledge is amazing.

I have to get my abdominal ultrasound every 6 mos and I have always had great technicians who treat…read moreme with respect, kindness and gentleness. Not great that you have to get these tests done, but since you do...you should be treated with care and I always feel cared for here.

This is an update to a truly horrifying experience regarding a dear friend in the final stages of…read morehis life. I posted regarding the experience, and was given a generic response about contacting them if I wished to discuss the matter further. Why would I wish to discuss the matter further, since it won't do any good? Just look at the ratings of this hospital. Look at how many dissatisfied people are posting and receiving a generic reply. How about insisting nurses treat their patients with care, compassion and empathy? How about giving mandatory in-service classes regarding these valuable traits? it would go a long way towards building trust and comfort-particularly for terminal patients and their families. If it had been up to me,he would've been removed from the premises immediately after having requested pain medication for him, and being told he was going to be given Tylenol. It was known that he was in agonizing pain. It was known that his cancer had metastasized. He was agitated and in terrible distress, and it was all traded very cavalierly. What is Tylenol going to do for him besides nothing? 45 minutes later, there was still no sign of the Tylenol. As I stated before, this is unacceptable and absolutely disgusting. To top it all off, his nurse was told twice his catheter had become separated, and bodily fluids were leaking all over his bed. While she twice acknowledged she was aware his catheter was leaking, she made no move to fix it. Whatever happened to common decency and treating others with dignity? For context, my mother, sisters, and myself all worked in hospital settings for years. I have never seen such egregious disregard in a hospital setting. Absolutely outrageous and inexcusable.

The appointment started on time and the staff were courteous and efficient…read more Dr.Keith Lee explained my diagnosis and treatment options clearly, using language I could understand. I felt heard and respected; all my questions were answered with patience. The care plan was personalized to my goals and medical history. The facility was clean, comfortable, and appropriate for my needs.

Should refer doctors when needed. He ignored my issues. After I requested a specialist, he…read morediagnosed my condition. Thank God.

I love to see Mrs. Cooper at The Warner office she cares about your health, she listens to your…read moreconcerns and talks to you not at you. She makes sure that all your questions have been answered before she leaves you to her next patient. I have had a few different experiences with other doctors and nurse practitioners but Mrs. Cooper is far the best in her field. I am extremely happy to highly recommend her to everyone, I can not Express how happy I am with her care.

Cooper took the time to listen, explain, and I now actually have a strategy to focus on a healthier…read moreME! She's genuine in her care which is refreshing.

Doctor visits like the way it should be. Friendly, clean and safe on top of it !…read more No long wait. No hurry to finish the appointment. Made me feel taken cared of.

He is a new doctor for our family but so far we are so impressed. He genuinely cares about his…read morepatients. His staff are so professional and welcoming. The office is very clean. Your calls are addressed immediately. A good start to a long lasting relationship I hope. Thank you for such a warm beginning.

My mother has been a patient of Dr Chang's 4 years . Usually he did a very good job . For whatever…read morereason my mother needed a medication refill and two weeks ago the pharmacy faxed a request and they still have not responded . I have called his office and there is still no response and my mother does not have medication and she has considerable swelling in her ankles and wrists . This is unacceptable and to not have a physician's assistant be able to take care of such matters is unacceptable . I have been inconvenienced and I'm not able to go out of town because he and his office did not do the job they were supposed to . I would take this into consideration if you're looking for a service provider as I wouldn't wish this to happen to anyone and in my opinion it borders on the line of malpractice .

This clinic service is very bad. I called for making an appointment. Waiting for a bout 0.5 hour…read moreand got an answer. The lady said to check available date and insurance, let me waiting another 15min. Then asked me to give the insurance ID. I told her it does not change and should be in her file. She insists and asked me call again. I told her she could make an appointment now and I will bring it when I go to see the Dr. She refused to do it. So difficult to make a simple appointment.