Dr. Mai is the best. You get her undivided attention when you see her, and she knows EVERYTHING (or…read moreso it seems). She listens and she's willing to work with you on whatever is bothering you, whatever you're worrying about. And if something is not a big deal, or is a waste of your time/money, she'll say so. She also knows who the best specialists are and you can be confident about her referrals. Yes, you pay an annual concierge fee to be her patient, but I think it's worth it. Also, after reading a couple reviews here, I want to say that yes, I have had to sit in in her waiting room for a while before, but not since she went concierge a couple years ago. And Dr. Mai has a sense of humor. So I can see being deathly sick with the flu and thinking it's NOT funny (or even OK) when your doctor says something like "join the club." But honestly I think it's a matter of humor and personality. She is not a jerk. I actually take comfort (and have a laugh) when I think I'm dying and someone tells me I've got some common illness, just like everyone else, and that I will survive.

I recently switched my health insurance and decided to designate Ann Mai as my primary physician…read morebased on the great yelp reviews. I was not disappointed! I made an appointment and had to wait 3 months for my first visit, but I wasn't in a hurry so I didn't mind. When I went in I discovered that Dr. Mai had closed herself off to any new patients for the next two years. Apparently, I made my appointment shortly before she stopped taking patients - whew. I waited about 20 minutes in the waiting room, they called me in, then I waited another 15 minutes before I got to see Dr. Mai. One reason why Dr. Mai decided to stop taking patients for the time being is precisely because she wanted to give more quality of care to her current patients. I can appreciate that. She walked in and she was SO YOUNG I was caught off guard! But she already has two teenage kids. I found out that she graduated med school at the age of 22 and had her kids at 24 while she was finishing up residency. Ask her to tell you her story, it's crazy! She's the sweetest person too. Anyway, while I was with her I felt completely cared for. She was very attentive and I never felt rushed... she really gave me her 100%. She does a lot of things online and is super tech savvy too, so you can pretty much ask her anything through the internet and she'll respond within 24 hours.

I really love having Dr. Jan as my doctor. She is kind and listens to your concerns. She takes the…read moretime to help you with the reasons you came in. Her nurse is so nice and very compassionate. The front desk staff is great too! I highly recommend Dr. Jan. She's the best!!

Dr. Jan is the best primary care physician I've seen. She listens, asks the right follow up…read morequestions, has great bedside manner, and is a brilliant clinician. After living with a medical mystery for 14 years, I finally have a proper diagnosis and treatment thanks to Dr. Jan. She gets booked quickly, so you need to schedule appointments well in advance.

Dr. Fishbein sent me for labs and never called me to discuss results even after I emailed him. I…read moreregret following him to Perlman and will return to Family Care.

Stall all very caring. Dr Fishbein awesome Dr. we been with Dr Fishbein for over 35 yrsread more

What an amazing physician. I appreciate Dr. Kazemi's direct and caring approach to managing my…read morehealth with annual wellness checkups and medical intervention. My blood pressure and cholesterol levels are looking good and I am thankful to the caring staff and Dr. Kazemi for their professional and caring approach to patient care. Recommended

Dr. Sepideh Kazemi is truly one of the most compassionate and knowledgeable cardiologists we have…read moreever met. From the very first appointment, she treated my father with exceptional care, patience, and respect. She took the time to thoroughly explain his condition, answer all of our questions, and made sure we felt comfortable and informed every step of the way. Her expertise, attention to detail, and calm demeanor gave our family great confidence during a very stressful time. It is rare to find a physician who combines such high-level medical knowledge with genuine kindness and empathy. We are incredibly grateful for her dedication and outstanding care. I highly recommend Dr. Kazemi to anyone looking for a skilled, professional, and truly caring cardiologist.

I am extremely disappointed with this primary care office. The doctor is consistently disrespectful…read moretoward patients and unwilling to provide even basic help or answers to simple medical questions. Every request is met with resistance, suspicion, or refusal. She appears more concerned about protecting her license than actually helping her patients, which makes no sense when patients are simply asking for basic care--not anything illegal or inappropriate. As a primary care doctor, answering basic questions and assisting patients should be part of the job. Instead, she questions everything, dismisses concerns, and refuses to help unless something strictly requires her signature. This creates an uncomfortable and frustrating environment for patients who are simply seeking care. The office staff makes the experience even worse. The front office manager is extremely rude and unprofessional. The physician assistant is also disrespectful and unhelpful. Phone calls are often unanswered, and when someone does pick up, staff members are rude, talk over you, or even yell. All they seem to care about is collecting co-pays and billing insurance, not patient care. The only positive person in this entire office is Mina, the Front receptionist. She is kind, respectful, and genuinely willing to help. Unfortunately, she is the only one. My wife and I have both been treated disrespectfully, and after this experience, we will never return. I strongly advise others to choose a different doctor--one who actually listens, respects patients, and is confident enough to provide care without fear. Very disappointed and will be changing doctors.

I've never had such a disappointing experience with a doctor. I recently moved to OC and chose Dr…read more Saam after researching holistic-leaning providers. Before my appointment, I signed paperwork stating that discussing anything "outside" an annual wellness visit could result in extra charges. Staff assured me repeatedly that I wouldn't be billed for anything additional since I was just there for my yearly physical. The doctor saw me for about two minutes - asked my age, listened to my heart, and left. There was no physical exam, no real discussion about my health, and no guidance about next steps. She sent me to get bloodwork and told me she was just running routine tests covered by insurance, but she added additional tests (like checking vitamin D) without my consent. This cost me more out of pocket, and I am now left with about a $70 bill for what should have been routine, fully covered bloodwork. She also sent me for an ultrasound at a clinic without explaining any cost implications. I ended up paying $900 out of pocket. Previously, I've always had doctors explain costs before ordering expensive tests, so I expected the doctor to have my best interest in mind and give me a heads-up. I felt blindsided and like the office prioritized billing over patient care. Even one staff member quietly told me that I wasn't the only patient who walked out feeling this way, which made me realize this isn't just my experience. Weeks later, I received a bill for an additional "office visit," despite the doctor spending almost no time with me and never performing a full physical. When some labs came back slightly abnormal, the office called briefly to share results and billed each call as an office visit. I left feeling like I received no meaningful care, was rushed through the process, and was billed for services I never knowingly agreed to. I now have to go back to my previous doctor an hour away just to get a proper physical for the year. I hope the office corrects the unnecessary charges. I also hope this helps others avoid the same experience.

I have to get my abdominal ultrasound every 6 mos and I have always had great technicians who treat…read moreme with respect, kindness and gentleness. Not great that you have to get these tests done, but since you do...you should be treated with care and I always feel cared for here.

This is an update to a truly horrifying experience regarding a dear friend in the final stages of…read morehis life. I posted regarding the experience, and was given a generic response about contacting them if I wished to discuss the matter further. Why would I wish to discuss the matter further, since it won't do any good? Just look at the ratings of this hospital. Look at how many dissatisfied people are posting and receiving a generic reply. How about insisting nurses treat their patients with care, compassion and empathy? How about giving mandatory in-service classes regarding these valuable traits? it would go a long way towards building trust and comfort-particularly for terminal patients and their families. If it had been up to me,he would've been removed from the premises immediately after having requested pain medication for him, and being told he was going to be given Tylenol. It was known that he was in agonizing pain. It was known that his cancer had metastasized. He was agitated and in terrible distress, and it was all traded very cavalierly. What is Tylenol going to do for him besides nothing? 45 minutes later, there was still no sign of the Tylenol. As I stated before, this is unacceptable and absolutely disgusting. To top it all off, his nurse was told twice his catheter had become separated, and bodily fluids were leaking all over his bed. While she twice acknowledged she was aware his catheter was leaking, she made no move to fix it. Whatever happened to common decency and treating others with dignity? For context, my mother, sisters, and myself all worked in hospital settings for years. I have never seen such egregious disregard in a hospital setting. Absolutely outrageous and inexcusable.

Dr. Linda Alimadadian has been my internist, since I moved here 12 years ago. She gives you the…read moreutmost respect and attention and listens very carefully to everything you have to tell her & she is the best diagnostician, that I have ever encountered. There is no one more qualified.

I started looking for a new PCP when my old one began sending out emails to "drop 5lbs before…read moreTurkey Day!" and other inappropriate messages from a healthcare provider. My insurance suggested Dr. Linda Alimadadian and WOW I could not be more happy. She truly takes her time with you, listens to all of my questions and answers them thoroughly, and is so personable. I really feel cared for and appreciate all of time spent on me. Definitely recommend...

I can't say enough good things about Dr. Jennifer Lee Dong. I had sought her out to help me manage…read moresome chronic conditions and work on improving my overall health. This has been without a doubt the best healthcare experience I have ever had. She's patient, thorough, and truly kind and compassionate. I have never felt that I have received this much value from consulting with any medical professional in my past. This has by far been the best healthcare experience and I am extremely confident in referring her to anyone who asks about a good Dr in Orange County. Also, I wanted to add that from the beginning her communication has been timely and professional and she is always ready for me right on our appointment time.

I cannot say enough good things about my experience with this direct primary care practice. It has…read moretruly been worth it. I have direct access to Dr. Dong and can text her whenever I have a question or concern, and she actually responds. I've never experienced that level of accessibility before. She has been able to get me in the same day or the next day whenever I've needed to be seen, which has completely changed how I experience healthcare. What stands out the most is how much time she spends with me. My appointments have been close to an hour long, and I never feel rushed. She listens carefully, answers all of my questions, and makes sure I understand everything. It's clear that she genuinely cares and takes the time to know me as a person, not just another patient. This model of care has been amazing and has completely changed the way I think about going to the doctor. I feel supported, heard, and cared for. I highly recommend her to anyone looking for more personalized, attentive medical care.