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    Alvin Chang, MD

    2.9 (19 reviews)
    Closed 8:30 am - 12:30 pm, 1:30 PM - 5:00 PM

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    4 months ago

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    10 months ago

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    1 year ago

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    1 year ago

    Horrible office. Rude people. You will never be able to see the doctor. Random nurse trying their best to make money!

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    3 years ago

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    3 years ago

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    5 years ago

    Horrible experience with Dr. Chang' office nurse, inexperienced and unprofessional, do not go to this Dr. office,

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    8 years ago

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    Senior Doc

    Senior Doc

    4.3
    (68 reviews)
    3.2 mi

    Mobile Primary Care Specialty: Geriatric Care…read more Personalized visits. Telemedicine visits and face-to-face available Mobile bloodwork & diagnostics Care plans built for you on an individual basis North County, San Diego

    My mom has been with a doctor in the Senior Doc Group a little over a month and the experience has…read morebeen absolutely unacceptable. My mom needed a referral to see an orthopedist and pain management specialist due to severe, debilatating back pain. After 20 days of me calling several times a week I received a phone call that she had been approved to see a pain specialist. When they called I said do you know she actually went to the hospital in the middle of the night from her assisted living because they couldn't manage the pain with her Norco, she said we did see that on our patient portal so this is probably why someone bothered to move forward with her referral. The pain management specialist that they can refer her to is a minimum hour car ride away, which there is no way she can tolerate and there is no closer option in this group that they can refer her to. On top of that she didn't see a request for the orthopedic referral, which I had talked to the nurse practitioners assistant several times about to be sure things were moving forward. After many phone conversations with several people at Senior Docs, none of them called me back when I left messages fyi so it was good fortune when I got a hold of someone, I learned that they had several computer "systems" so the first week the assistant hadn't even seen the referrals to forward it to the correct person until I had called as the ordering nurse wasn't sure why it took so long to get approval. Then somehow only one of three referrals made it to the proper person that gets the approval from the insurance company. They tried to say that my mom's insurance company is slow at approving referrals when it is now clear the bottle neck is at Senior Doc, the need to receive the request to be able to approve. One person that I talked to explained there is only one person handling the referrals for about 300 patients, so that is clearly a problem besides the fact that there are major breakdowns in their office computer systems. I never realized how important a good Group is when choosing a primary care doctor because you are really at their mercy when trying to get care and a poorly run company is very detrimental.

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    Senior Doc
    Senior Doc
    Senior Doc

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    Linda Hsu, MD

    Linda Hsu, MD

    4.7
    (31 reviews)
    22.9 mi

    Wish I could speak on Dr. Hsu however I never got to see her…read more Office doesn't answer phones, when I got frustrated and left an unkind message on my end, which I will admit wasn't my finest moment, I finally got a call back. They were however more concerned about the message than the medical care needed, stating they always answer their phones. Being more concerned about addressing the not answering phones comment than the actual medical emergency really says a lot about the staff. And they really don't answer phones because not even the insurance company was able to get through to them. Guess I really touched a sore spot there. Dr. Hsu should consider getting new staff unless this is actually a representation of her as a professional. But I've never actually been able to see her so I can't speak on her as a doctor. Such a shame. Update: I called multiple times so yes I did leave a voicemail with my information. Not only did I spend all morning trying to get a hold of you, but my insurance company tried too. They were met with no response as well and were very concerned that they changed my PCP immediately. When I got a call back it was because I upset you and I was never asked what medical support I needed. I was met with a "we always answer our phone, what do you mean?" So of course I was upset because I finally get a call back and it's regarding my comment. By this point, I had already changed my PCP and got an appointment for my medical situation. So, yes, I no longer needed your services. Regardless, I hope you can do better by your current and future clients. If you are unable to met demands it might be time to hire more hands or get a better system. My experience doesn't need to be everyone else's.

    Dr. Hsu is a doctor's doctor. She's smart, warm and has a passion for medicine and a passion for…read moretaking care of her patients. Highly recommended and she's got a strong following of other doctors and RNs who go to her as their primary care doctor. I can't say enough nice things about her and her staff. They're extremely helpful and efficient and return phone calls when you need them to answer a question or concern. Her office is like a Beverly Hills office in that it's a beautiful office and you'll walk in looking for the Nordstrom's piano player. It's that nice and extremely clean. Trust me you'll love Dr Hsu and her great staff.

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    Linda Hsu, MD
    Linda Hsu, MD
    Linda Hsu, MD

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    Hoag Medical Group - Irvine - 16300 Sand Canyon

    Hoag Medical Group - Irvine - 16300 Sand Canyon

    3.5
    (31 reviews)
    5.8 mi

    I have to get my abdominal ultrasound every 6 mos and I have always had great technicians who treat…read moreme with respect, kindness and gentleness. Not great that you have to get these tests done, but since you do...you should be treated with care and I always feel cared for here.

    This is an update to a truly horrifying experience regarding a dear friend in the final stages of…read morehis life. I posted regarding the experience, and was given a generic response about contacting them if I wished to discuss the matter further. Why would I wish to discuss the matter further, since it won't do any good? Just look at the ratings of this hospital. Look at how many dissatisfied people are posting and receiving a generic reply. How about insisting nurses treat their patients with care, compassion and empathy? How about giving mandatory in-service classes regarding these valuable traits? it would go a long way towards building trust and comfort-particularly for terminal patients and their families. If it had been up to me,he would've been removed from the premises immediately after having requested pain medication for him, and being told he was going to be given Tylenol. It was known that he was in agonizing pain. It was known that his cancer had metastasized. He was agitated and in terrible distress, and it was all traded very cavalierly. What is Tylenol going to do for him besides nothing? 45 minutes later, there was still no sign of the Tylenol. As I stated before, this is unacceptable and absolutely disgusting. To top it all off, his nurse was told twice his catheter had become separated, and bodily fluids were leaking all over his bed. While she twice acknowledged she was aware his catheter was leaking, she made no move to fix it. Whatever happened to common decency and treating others with dignity? For context, my mother, sisters, and myself all worked in hospital settings for years. I have never seen such egregious disregard in a hospital setting. Absolutely outrageous and inexcusable.

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    Hoag Medical Group - Irvine - 16300 Sand Canyon
    Here for my annual exam with Dr. Wei Wang.
    Here for my annual exam with Dr. Wei Wang.
    Dr.Wei Wang

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    Dr.Wei Wang
    UCI Health

    UCI Health

    2.9
    (133 reviews)
    1.7 mi

    Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

    I very strongly do not recommend UCI Healths Weight Management program. I am on the GLP-1 drug…read moreZepbound and was due to increase my dosage. Made an appointment to check in and thought I was set. Well my practitioner left UCI Health, and they didn't bother to tell me. After multiple calls they found a replacement but the earliest appointment was almost 7 weeks later. This means I will be off my Zepbound for 6 weeks. I asked if they could just authorize one more prescription for my current dosage so I don't have that huge gap but was told no. Very unhappy with this lack of concern for a situation they created.

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    UCI Health
    UCI Health
    UCI Health

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    Alvin Chang, MD - familydr - Updated July 2026

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