My wife did tons of research searching for the best PCP for the both of us and we are so thankful…read morethat we found Dr. Susie Kim at UCI Health Tustin. Prior to switching over to UCI Health, we were with Hoag. Both my wife and I say that Dr. Kim is the best doctor we have ever had. You can definitely tell that Dr. Kim genuinely cares about you and takes the time to ask questions and listen to you before giving her medical advice. And every time we visit she remembers the last visit and even the things we last talked about. I speak so highly of Dr. Kim to my family and close friends that even my parents and close friends switched over to Dr. Kim.

Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

Dr. Pham is extremely knowledgeable and caring. He is a great communicator and responds quickly.read more

Dr Pham is an amazing doctor…read more Front office: the front desk is very efficient and fast. Very organized. They are also very friendly and kind

Amazing staff. I can't thank enough. Front and back medical assistants always helpful, polite with…read moregreat communication system . I have a special mention to "Janely" who helps me extra to submitted paper work and phone calls through my pharmacy and my insurance. She is caring, professional and have excellent skills Dr Maryam Haghnegahdar is one of the best professionals I ever have here in California. My Psichiatrist Dr Neda is excellent profesional too. Great communication system with the office. The office is always impacable clean Excellent team!!!!!! Thank you again.

The doctor is kind, treats my child well, and we've always had a positive experience with the nurse…read morewho usually helps us. She's friendly, playful, and makes my kid feel comfortable, which I really appreciate. Unfortunately, the front desk staff has consistently been the opposite. They often seem more interested in chatting and giggling with each other than acknowledging patients. During our last visit, one employee was training a new hire, and instead of speaking to us directly, she kept saying things like, "Ask them if they..." while standing right in front of us. It came across as dismissive and unprofessional. Another ongoing issue is communication. No matter the situation, I can never seem to get a call back. It's frustrating. The medical care itself has been good, but the front desk could definitely benefit from additional customer service and communication training.

Extremely amazing and kind primary care team. Easy…read moreappointment scheduling, quick and efficient visits, and they never make the visit feel rushed. My family and I have been seeing Dr. Hsieh and Julie NP, for many years. So thankful for them!

slamming Doors Unprofessional office girls using vulgar…read morelanguage. The craziest thing is witnessing and hearing patients discuss their health issue with the office girls including Fecal tests and all OUT IN THE LOBBY!!!

Dr. Cho has been my primary physician for several years. He's caring and insightful. Highly…read morerecommend!!

Unless you have Medicaid, don't come here if you have commercial insurance or private pay. They…read morecharged me $750 for a question on cholesterol via telehealth visit! I filed a complaint to UCI billing office and they stated it was my fault not to call for a price check before my visit. And this Dr. Stanley Cho was not even trained in UCI system!

My mother has been a patient of Dr Chang's 4 years . Usually he did a very good job . For whatever…read morereason my mother needed a medication refill and two weeks ago the pharmacy faxed a request and they still have not responded . I have called his office and there is still no response and my mother does not have medication and she has considerable swelling in her ankles and wrists . This is unacceptable and to not have a physician's assistant be able to take care of such matters is unacceptable . I have been inconvenienced and I'm not able to go out of town because he and his office did not do the job they were supposed to . I would take this into consideration if you're looking for a service provider as I wouldn't wish this to happen to anyone and in my opinion it borders on the line of malpractice .

This clinic service is very bad. I called for making an appointment. Waiting for a bout 0.5 hour…read moreand got an answer. The lady said to check available date and insurance, let me waiting another 15min. Then asked me to give the insurance ID. I told her it does not change and should be in her file. She insists and asked me call again. I told her she could make an appointment now and I will bring it when I go to see the Dr. She refused to do it. So difficult to make a simple appointment.

I have been reading all these reviews, and I can't believe what I hear. Firstly, the wait is worth…read morethe value of what you receive. She is the most outstanding Doctor I have had. She cares and saved my life. Doc, thank you

First off, she's actually the doctor of one of my family members, but am very glad she's not mine…read more I usually go with a certain family member (won't say which exact one) to their appointments and the actual wait time to see the doctor is over 2 hours long! WTF? I've never had to wait THAT long to see any of MY doctors! The receptionists are very rude, never return calls, and never relay messages to the doctor. Sometimes when you get there, the office is closed, even at the time you have your appointment! She's a bit too open about her personal life than REALLY paying mind to a patient's needs and health. Would you believe this doctor actually told my family member what she thought of me and suggested that I get evaluated for Asperger's syndrome or even TBI??? Wow....just....just wow. I count my lucky stars that my primary care doctor doesn't behave like that!

After relocating from Los Angeles, CA. to Orange County I've had my share of doctor's who showed no…read morecompassion towards my health, and I literally began to feel hopeless. Tonight after meeting with Dr. Mann in the Urgent Care Unit I left feeling confident that I was finally in the hands of a doctor who actually cares. It's hard to find a doctor who is purpose driven, so I feel extremely fortunate to have finally found a doctor in Orange County who is passionate about her job. Only it's not just a job for her; it's a lifestyle. Most doctor's read your chart to depend on the other doctor's notes, but not Dr. Mann, instead she comes up with her own study and challenges the Scientific Methods if necessary, which I respect. Yesterday, I felt like there would never be a resolution to the discomfort I've felt for over a year; Today I feel optimistic and confident that my healing has finally begun. Thank you Dr. Mann! I sincerely appreciate your services.

Terrible doctor. I've truly never experienced a bad doctor in my life until encountering her. I'm…read morein shock that she's in the field of patient "care." I came in for one minor thing and she pushed her opinions on me regarding things that I didn't even come in for and was actually harassing me and I do not use that word lightly. I've never felt uncomfortable in a doctors office before now. She had a terrible attitude starting from the second she walked in. I would not wish her upon anyone.

I really love having Dr. Jan as my doctor. She is kind and listens to your concerns. She takes the…read moretime to help you with the reasons you came in. Her nurse is so nice and very compassionate. The front desk staff is great too! I highly recommend Dr. Jan. She's the best!!

Dr. Jan is the best primary care physician I've seen. She listens, asks the right follow up…read morequestions, has great bedside manner, and is a brilliant clinician. After living with a medical mystery for 14 years, I finally have a proper diagnosis and treatment thanks to Dr. Jan. She gets booked quickly, so you need to schedule appointments well in advance.

This review is for their billing team. We have PPO and should have no copay for annual check up…read more However, we were told by front desk to pay $60, which we did. The doctor only asked us few questions and ordered some labs then scheduled us another visit for physical exam and told us we didn't need to pay again. When we come back, they asked us to pay another $60 without explaining why. We paid again but we received another bill in mail a few days later for more than $300. We asked them to review the billing code to double check if it's correct. They simply replied saying there is nothing wrong with no details. Will not come back again!

The Nurse Practitioner Kristen Rhodes was absolutely amazing with my daughter. My daughter gets…read morevery nervous at the doctors and Dr. Rhodes went above and beyond to make my daughter feel calm, seen, understood and cared for. I was so impressed and so relieved. I could not have asked for better care from this office. Starting with the front office staff to the care we received. So thankful!