I've been a patient at Napa Dental for approximately 15 years. Although I've always received excellent service in the past, today I felt I needed to write a review. I had a toothache for which I had made an appointment for a couple days out. Upon waking up this morning the pain was unbearable. I called the dentists office at 8 am and explained the situation and they had me come in at 9:30 in the morning. Dr. Draper assessed the situation and gave me a couple options of treatment. In no time the infected tooth was pulled and we were on our way to getting things fixed up. Thank you Dr. Draper and staff. I highly recommend this dental office to everyone. Extremely caring people and excellent service. read more

This dentist is nothing more than a car salesman. I had an estimate to have one implant and agreed.And already they have charged me fifteen hundred dollars extra , and the implant has even gone in yet. He will push you for cosmetic surgery and make you feel bad about yourself. Whatever you do do not go here! read more

No. Always trying to upsell me. Forever pre-planning services to max out my insurance, yet still costing out of pocket for procedures. Expensive. Just no. I have gone elsewhere. read more

This place takes advantage of people especially first time and new kids learning how to deal with their own insurance. It is a TERRIBLE DENTIST OFFICE!!! If you transfer from a little kids facility and have to set up in a new facility coming from a little kids to adults, you bring everything and up to date. with you all your recent X-rays, teeth cleaning.etc and your there for a check up about a surgery why are you starting over when you just did all this stuff at your previous facility before you left the other facility. There is no need to check for other things because we have to finish a surgery first. What it ends up happening they look at the surgery tooth as him to come back so they can match it then the Dr is not there. Then decide instead to do a cleaning on his mouth instead which was not scheduled and tell him to fluoride in his teeth which is better. Then charge him out of pocket. Then don't tell him if he has cavities. No they call me, we have no idea if he really has 13 cavities. We called the surgeon to see in her X-rays and she was shocked she had never heard of someone having 13 cavities. From her X-rays she couldn't see much . But referred us somewhere else. 2nd then do another clean then let the 18yr old go call back and say he has 13 cavities ( he's never had 13 in his life ) all the mean time he's been having surgery on a tooth and X-rays at at anther office. Other places can't do work if they can see things like this. Plus this dentist was supposed to be following up on work so that he could go back to the surgeon. Only to get another call today my son needs another teeth cleaning . GIVE ME BREAK ! Teeth cleaning are done every6 months. He just had one 2 month ago. Don't go to this dentist they just try to get money out of you, and there staff doesn't communicate with there dentist. read more

I came in the first time last year specifically for a receding gum issue I had. He told me it was probably because I was pregnant, and when I told him I am not pregnant, he said "well you should get that checked. Many young women don't know they're pregnant". Then when he ruled out that it was pregnancy, he tried to sell me on an invisaline credit card and told me several times how crooked my teeth are (this is not what I came in for). I left the office with no advice or help for my gums. read more

After having extensive dental work, including very expensive bridge for three front teeth and crown on the right front tooth, after less than two years, the crown literally broke off. I was toothless. I called and spoke to the rectionist, giving extensive information and told her I had the tooth and photos. she said she would talk to the dentist and call back. No return call. I called two more times and left messages. No response. I explained I was no longer a patient and I had moved to another dentist because Napa Dental would not honor my Medicare Dental Care coverage. what I did expect and not get was a response to this very costly result of poor practices. read more

Lydie is the best dental hygienist I've ever had. The conversation is always entertaining (yes you heard that right.) she completely puts me at ease. She's caring to the sensitive areas I have, and is even funny at times. Nobody likes going to the dentist, but since you should go every 6 months, pick this place. Dare I say, I almost...enjoy it? read more

My husband Steve and I have been coming to Napa Dental for a couple years. The staff is always friendly and helpful. We have never had any trouble with our insurance which is something that isn't true about some of the other dentists' offices we've visited. The hygienist Darla is just chatty, friendly and always shares her positive energy. She makes a teeth cleaning almost delightful! Both dentists are friendly and get the job done quickly & efficiently. We are both very happy with our experiences. I mean as happy as anyone can be about going to the dentist! My appointments are confirmed by text so it is easy on me and doesn't waste any of my day. With all the issues I have experienced with my husband's health insurance we are very happy we found this office! Thanks Napa Dental for making it easy on us to commit to an experience that no one really loves but has to be done! read more

Napa Dental - My dentist! - General Dentistry Near Me - Napa, California

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Let me start off by saying how genuinely nice everybody in this office is, from the doctors to the RDA's to the front staff. Everybody is so polite & always welcomes you with a wonderful face. When you give you an appointment they are 100% accurate with the timing. You will never be waiting for more than 3 minutes tops before somebody calls your name. The office itself is very organized & welcoming. I definitely will refer my friends & family here. Huge thank you to everybody here for making visits to the dentist office comforting & enjoyaby Everybody is so wonderful thank you again ! read more

I'm someone who has terrible dentist anxiety. Very thankful of the young ladies in the front desk for being very understanding and ensuring for the best possible experience while getting my cleaning done. Huge thank you to the dental hygienist Alegra who took very good care of me and my teeth and also to the Dr for being very informative on how to properly care for my teeth. Best in town thus far! read more

This was the WORST dental experience of my life! Both dentists that work in this office are extremely rude and lack people skills! I am one of those strange people who never worried about going to the dentist...until visiting this office. I had work done that cost over $2,000. The work had to be repaired shortly after it was done (by another dentist as I would never go back to Napa Dental Group) and now I have to go in yet again to have something that the dentist at this office did fixed once again. Please do not waste your money or time at this place! read more

We recently moved to the area and were looking for a new dentist. After doing extensive research, I contacted Napa Dental and made appointments for my husband and I to come in for exams and cleanings in November, 2013. Several days, after I made the appointments, I had a toothache and called Napa Dental on Monday at 8:00 a.m. To my surprise, they made arrangements for me to come in that same day at 11:00 a.m. since I was experiencing pain from the toothache. When I arrived at the office, I found the ladies to be very kind, friendly and pleasant. I was seen by Dr. Kevin Draper who was very patient with me. He spent as much time as needed in evaluating what was causing my toothache, and what was needed to help alleviate the problem. I had an excellent experience and would recommend Napa Dental to anyone looking for a new dentist! read more

My daughters and I have been going to Dr. Draper since he moved to Napa from his office in San Ramon. The dental work has been excellent and reasonably priced. Recently, my college aged daughter had crowns on her front teeth. She had never the need to had such significant dental work in her life. Needless to say, she was very nervous about the procedure. Dr. Draper and his staff took extra time and care to make sure that all her questions were answered and she felt comfortable throughout the entire process. Jody, the dental assistant made a temporary that was as good as a permanent! The office is efficient, accurate and the massage chairs are great. read more

I am so upset at myself for recommending Napa Dental to my 21 year old daughter. They recommended she have her wisdom teeth removed, as they were impacted. I normally thought this should be done by an oral surgeon, but I trusted their judgement. Last week she went in at 9am, I work out of town and her boyfriend took her. When she left the office after getting her IMPACTED wisdom teeth removed, the lady at the front desk handed her 3 pills of ibuprofen. She didnt know anything better and proceeded to have an excruciating 24 hrs, until she called her sister and her sister told her to call the office. The next day she went in and was examined by the father of the two dentists and he was surprised she was not prescribed any pain medication and she finally had it prescribed for her! This is an absolute nightmare for me, as I remember how painful recovery is! I am soo upset at myself for recommending this place and all the needless suffering my kind daughter had to do through! Awful! Can you imagine getting your wisdom teeth taken out and not prescribed pain medication for after?! So, so awful! I trusted they would care for her, and they did not! read more

I 've been to many Dentists in Napa and I finally found the perfect fit. They make you feel welcome with top notch dentistry. If your looking for the best, try Napa Dental. read more

it has been 6 weeks since my botched extraction I still have pain at the site of the novocaine injection as i was repeatedly gouged to test for numbness.The California Dental Board is reviewing my claim against Garrett Draper whose cowboy technique would be better suited to floating horse teeth than on poor old ladies. Sadly, if the dentist does not kill you there is no chance of recompense read more

Let me start off by saying, I hate the dentist, like really really hate it. I have a terribly sensitive gag reflex and no tolerance for pain, which I imagine is no picnic for the dentist either. My teeth are proof of my disdain for the dentist, I've been wanting to get started on fixing them for a while now. The embarrassment I feel as a result of their appearance is a major issue in my day to day life. Yet, I just kept putting off a visit, until this morning during my frantic search for a dentist, who would see me right away, because I was in the most pain I've ever felt. Not only was I seen within the hour, I was immediately walked to the dentists chair to be X-Rayed by Jodi, who was extremely comforting and professional. All this while Marina hadn't even confirmed my insurance(she'd been on the phone since I originally called for the appointment. Dr. K. Drapery was in to see me right away and actually listened to what I thought the problem was, didn't rush the treatment and I left feeling like I've finally found myself a dentist. I'm happy that I clicked on them in my painful frenzied google search, and that they didn't try and refer me somewhere else or schedule me an appointment days away. read more

Marina was so helpful! I've never had better service, I'm so glad I transferred to this office. She made everything so easy & it was stress relieving. Thank you Marina! read more

Terrible! My son had 3 cavities filled all three failed and got abcessed and had to be pulled! My husband also had work done that failed! Needless to say, we are now going somewhere else! read more

Had a great experience here. Haven't been to the dentist in 15 years and the first time I go back I end up having to have 2 root canals But! The dentist and all the staff made it a very comfortable for me and painless. I'm also 7 months pregnant and was afraid of the pain during and after the procedure. Slight discomfort after but other than that pain free! I go back for my crowns in a couple weeks and because of such great staff and experience I have no anxiety about returning at all. read more

My husband and I have been going to Napa Dental for years. We have always had great service from Dr Garrett Draper, Dr Kevin Draper, Darla and the rest of the staff. We have never had any problems with any procedure done on our teeth and everyone there is friendly, helpful, knowledgeable and professional. They take care of everything, including submitting all insurance information to sending emails/texts reminding us of our appointments. Their remodeled offices are beautiful. I would recommend Napa Dental to anyone looking for a dentist. read more

Darla gives the best dental cleaning ever. I'm lucky to have good teeth so I don't have much experiences to comment on Dr Draper but she's an awesome hygienist! read more

This review is for the entire Napa Dental Group. The office has a great support staff, they are very friendly. However, the dentists are unprofessional. They will talk about their homes in Tahoe, their huge families, and their numerous vacations and then recommend procedures that aren't even necessary. They removed four wisdom teeth that we're not giving me any trouble and during the procedure ruined an existing crown. Instead of taking responsibility for the mistake, they just recommended replacing it!! I left and will no longer return. This practice made me realize that a dentist office is a money making business. Please do your research before going to them. read more

I had invisalign from this office. It should have been a year but took 2years and back teeth aren't still aligned. In order to make them align he grinned my teeth and asked to 5 new crowns which some were cracked and needed a repair and others were on purpose to fit the teeth correctly. Technician did the temporary crowns and did such a poor job that it became loose and crack all on the same day. Dr did not even come and took a look at how she did them. He did so many things wrong that day and now I have to go to different dentist and orthodontist. Terrible experience and the office is hard to get hold of. They keep saying dr is on convention. No one should go thorough what I went through. I trusted this dentist and he let me down. read more

The staff is very thorough and friendly! The level of dental care is excellent, everything is explained quite well, with all questions and concerns answered clearly. The dental services are provided in a very professional and respectful manner. The office is conveniently located and nice. I highly recommend Napa Dental read more

Don't expect after hours they would care if you're having a problem.. do expect to go back repeatedly to have them try mistakes they made.. Do Not Go There! read more

I too would never never go to this dentist office again. I went a few times and was told I had certain things that needed done. I returned to have these things done and they did something else that I was never told of. And the things I did have done are now having to be redone by someone else. My final straw was when they replaced a crown and when putting the crown back in my mouth my teeth wouldn't match up and he was trying and trying to get them to match, it was taking longer then it should and it started to run into his lunch hour. I could tell he was getting angry and finally he told me to just deal with it and to call in a couple days and they could get me back in to fix it. I left in tears and swore to never return,by the way I went somewhere else to have my teeth matched up it took him only minutes to fix the problem. They have now moved there office too Socal Ave so beware do not go there!!!!! read more

My first review, across any platform, which I always promised myself would be for positive feedback. I had an impacted wisdom tooth that was causing blinding headaches and discomfort in my jaw from mild swelling. I just moved to napa so my colleague referred me to Napa Dental, where she has been sending her kids. Despite having no openings for a week, they offered to have me come in on the spot to see if it was possible to at least get the xrays done before close, and with hopes it could help my chances of being squeezed in asap. They ended up taking the tooth out while I was there and I could not be more thankful for their willingness to to help a new guy out on the spot. Above and beyond service, not to mention a friendly staff and clean office. read more