Super friendly staff/team great service and price overall great experience would recommend.read more

I have always had great service at good prices. I trust them to do the work right and on time.read more

Kham Cam Phavongxay I bought my 2015 Acura TLX from…read moreUnitedz Motor on June 16, 2025. It has minor problem with the tire pressure monitor system and also tranmission warning link to Acura indicator on. They help me repairs all of those problem now is great. Thanks that i appreciated their business

Complete disaster. The owner is such a rip off. Doesn't have sense to talk to the customer:…read more Charged me exorbitant dollars to fix small issue and after 1 day the issue game back. Never recommend this place to anyone. when I went back next day the guy was like I will charge more for diagnostic of same problem. Had to leave there and then. Note, spent entire day to see what the guys were doing and they kept on doing diagnostics.

Visited CARSTAR on Rymal to repair a self-inflicted rear bumper dent. After a pleasant interaction…read moreat the front desk, I met with Thomas for an assessment of the damage and a discussion on possible solutions. Thomas was thorough in his assessment and opted to restore the dent as a temporary "fix" so I could take some time to decide on a longer term solution. CARSTAR provided this quick repair as a complimentary service and I was on my way in minutes. It was refreshing to have such professional service. Thanks.

Sadly my vehicle suffered golf ball to windshield damage this past Friday. I contacted Lex at…read moreCarStar on Monday morning. She ordered a new Honda windshield for me and it came in on Tuesday. I was able to get my new windshield installed the morning of the next day - their level of prompt service was second to none (helped that the part was not on backorder!) Upon pick-up they reviewed my work order explaining what each line meant. I can HIGHLY recommend this CarStar location - and should I ever need this type of service again - I know where I am going! Thank you to Lex and all the staff involved in my glass repair - it is so very much appreciated!

These guys are incredible. We have been bringing our vehicles to Water Street Auto since the '90s…read more We moved from Cambridge in 2014 to a city an hour away but we still bring our vehicles to them --- several times we've even had to have a tow. Trust is everything! Our vehicles are older and these guys keep 'em running & safe on the road. Won't ever go anywhere else. They're the BEST, bar none!

Seriously, one of the best auto repair facilities I have ever been to! And, I've been to lots!…read more They are honest, friendly, happy to help and have the best manners! Always happy to check out my issues and never a cost! They truly are honest which unfortunately is not the case with most dealerships! Love this place and the employees are the finest! Thanks so much for your help always!

Great service. Honest advice. Fair pricing. Support local. Jay and his staff work hard and fast and…read moremake you feel like you are getting what you need, you leave feeling like you hot an honest deal.

Very reliable and honest. Prices are reasonable and I've never felt gouged or ripped off. Jason and…read morehis team are great

After getting an estimate and waiting over 1 week for repairs, Jason refused to do the repairs and…read moreleft us hanging.

I've been coming here for repairs for years, the people are always super helpful and friendly…read more They'll do their best to get what you need done in a convenient timeframe and are always willing to do what they can to help you out

If I could give zero stars, I would…read more I brought my car in for a quick front brake replacement because they were squealing (and any simpleton can tell when it's time for a brake change.) After several days, I received a phone call from them insisting that I buy four new tires & have them replace all four brakes. I told them to go ahead as I knew my tires were worn out & obviously my brakes were the primary reason I brought my car to their shop. A week later I was called to come in & get my car because it was ready to be picked up. I was greeted with a $2000 bill. I was having a bad day so I just paid it and left since that was just making my day worse. Once I got home I looked over the bill. Not only did they only replace my REAR brakes... But they threw in 2 new calipers on the back (which is ridiculous as my car is only 3 years old) that's when I realized that they completely disregarded what I asked for when I brought my car in, but they added something obscenely expensive without even asking me. They were $260 each, which added an unnecessary $600 to my bill. Not only that but they charged me $300 just for the labour. Also, a week later, the exact same squealing sound came back which seems like they did some sort of temporary fix so that I would have to bring it back in to them. Luckily I contacted my older brother & he checked the front brakes for me... What he discovered was completely worn out brake pads. They were purely metal scraping against my rotors which now meant that I needed my rotors replaced too. This means that they either didn't check them.. Or saw them & didn't care. Luckily with some strings pulled I was able to get PREMIUM PADS & ROTORS for a total of $100 & free installation by my brother. I have now paid $1400 more than I needed to when I just needed a simple brake job done. I wasn't born yesterday & I know that it doesn't take any longer than an hour to do brakes on a simple car, especially after watching the front ones done in an hour. I will NEVER come back to this scam of a shop & I will make sure that every single person I talk to won't ever bring their vehicle in to Master Mechanic to have their money stolen. Horrible service & they don't even seem like they care when you talk to them.