Having an auto mechanic you can trust is critical. The auto repair industry is a field where…read morelopsided information exists: the shop knows exponentially more than you, so you must have a level of trust that you are not being led into unnecessary repairs. With the continued surge in DIY auto repair videos on YouTube, I have been able to start doing simple repairs on our family's vehicles on my own. Alignments, however, do not fit into the DIY category. You need specialized, expensive equipment/tools to get the job done. Enter Richfield Wheel Alignment. Discovering Tim Hesse at Richfield Wheel Alignment was a godsend for my family. Recently, I realized my wife's Mazda3 had a serious alignment issue. Scratch that; let me be honest: I've known for many months that her alignment needed adjusting, but because I did not have a shop I trust for alignments, I simply put off finding a solution. I ended up visiting Midas in Eden Prairie. Well, Midas would not even perform the alignment repair -- unless I forked over $2,000 for various "needed" repairs on her car. Mind you, this is a 2004 Mazda3 that is worth about $4,500. No thanks. My brother-in-law recommended Tim at Richfield Wheel Alignment to me. Tim's father Ron started the business in Richfield back in 1958. Just give their shop a call, and you'll get an appointment scheduled without a problem. Here's the beauty of taking your car in to Tim for an alignment tune-up: because his expertise is alignments (as compared to a general auto mechanic), Tim has no reason or capability to up-sell you with countless other repairs/maintenance items in order to drive up your invoice. He's an honest, kind man, and a pleasure to work with. Their pricing is reasonable -- slightly lower than the chain stores like Midas or Firestone. I fully intend to take my family's cars/vans to Richfield Wheel Alignment for many years to come.

Love this place! Good, old school brake and alignment shop. Quality service at a good price and…read morefriendly service to boot!

It's Sunday morning. Meet up with friends for brunch. Notice…read moreyour car is kinda weird, but maybe it's nothing. Go through Starbucks. Realize something is definitely wrong =/ I saw the Napa sign down the road and pulled in, hoping 1) they had a computer to say what's wrong with the car and 2) they wouldn't be super judgy and reprimanding. Welp I lucked out. Ryan at Napa was super accommodating and kind and, despite the rain, checked out my engine and walked me through what was happening (low transmission fluid). He filled it up and I was on my way. Great service on what could have been a not so great day!

I have had good luck from napa, cant complain this store has a good staff. Good air filters and…read morecouple different levels off filters napa ,napa gold.

Had a great experience this morning. Needed a new headlamp for my car the crew here helped me get…read morethe right bulb and aided me in installing it! Thanks guys!!

I needed to replace the battery in my car key fob. They were SO GREAT about doing the replacement…read morefor me and showing me how to do it (opening up the key fob, etc.)

This was my favorite location, stopped by today and the sign said permanently closed. Must have…read morebeen abrupt as the store is still filled with supplies.

I've been here twice now for various items pertaining to my vehicle and so far I have to say, the…read moreguys here are not only friendly and helpful, but they take their jobs pretty seriously when it comes to making a recommendation! On two seperate products now I have brought them to the counter to ask what they thought about it and on both occasions the guy behind the counter said, "Honestly, I wouldn't use that in/on my car." What was amazing is they were the "premium" products that would have made the store more money than what he told me to try. But amazingly, the products I used instead ended up working out the exact way that was suggested! I highly recommend this Napa if you live in Longfellow!

Thank you for your help! You guys are awesome . Great service great place and willing to work with…read morethe community

I'd like to just remind the floor staff at this Napa Auto Parts store, that the customer is your…read morereason for having a job. Sullen, entitled, half-contempt is inappropriate when you're supposed to be working the counter. Waiting at the counter to be assisted while one passes by and barely emits a flat hello, then totally ignores. Another doing something alone at a cash register emits zero engagement or acknowledgement. I have better self-respect than that. You need to improve or fail. I have had better experiences with a couple of other staff that I did not see there today.

Our town only has a couple options for auto parts stores. This Napa has jumped locations in town…read moreseveral times over the years. The last few times i have gone there, they have not had what I am looking for or they have old parts. This store is closer to my home but i am happy to drive a bit further to go to another in town. The people there are hit and miss. There is an older lady that seems crabby when you go in, there was a younger girl that was very helpful but not too experienced but she thanked me for teaching her something. That was nice.

APT replaced the gauge movements and light bulbs for our 2004 Suburban. Very satisfied with their…read morerepairs. Prompt and they used good quality parts.

I would NEVER recommend APT…read more - Very poor customer service - Staff and owner are very arrogant - Completion date exceeded 3 months of their target date - Absorbant cost for very poor workmanship - Honesty and integrity very questionable - True rating "NEGATIVE 10" Had the gauge re-restored elsewhere after wasting months and months and a LOT of money with these folks. Always a different excuse (to buy them time) whenever we called to inquire as to what was going on with the gauge. Look elsewhere and $AVE yourself the time and frustration.

This store is wonderful. Lavel provides top notch, friendly, mindful customer service!read more

Great Napa! Staff is knowledgeable and friendly. If you need…read moresome "real car question help" ask to talk to Steve! He is a real gem and if he doesn't know he will find out. Only parts store I'll go to!

Stopped in to see if they could make a copy of my son's car key. One of those chipped ones. They…read moreattempted to go through the steps to program it but it didn't work (car issue, not theirs). They took the better part of an hour to try to get it going. When they couldn't, they referred us to a specialist who was able to copy the key the next day. They didn't charge us for the work they put in! AND their customer service was EXCELLENT. Highly recommend.

Nope, They did not even address my issue. Did not seem to understand what the issue was. Just a…read morefront.