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SPRING PARK, MN

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5 years ago

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NAPA Auto Parts

NAPA Auto Parts

(5 reviews)

If you are a female or female presenting. DO NOT go to this location by yourself!! If you do, bring…read morea weapon! Unsafe and unprofessional staff at this location. I'm afraid to go back. Gross situation in the parking lot happened because of your employee following me pretending like he wanted to help me but actually wanted to be gross!! I sacrificed my core deposit for a battery because I was afraid to go back to your creep infested store!! People should be able to get parts without being wanted for their body parts. This is not how selecting and buying auto parts should be. I'd give a zero star review but can't in order to leave this warning. You've been warned! I did my job... DO NOT GO HERE! Update it's been almost 2 years. The business never apologized or refunded my core deposit. No redeaming qualties. I will be sure to keep editing this review so it keeps gets seen first!!

9/12/26 @3:00PM I called the store as I was having trouble ordering parts online, when a called a…read moregirl answered and said she cannot help me with any website problems and would not honor the 20%. I asked for the corporate number and she hung up on me. Fast forward I was able to order my parts online and went to the store to get them. Walked in and she said we don't have those parts in stock. I told her that I was the one she hung up on and I wasnt initially going to complain about her but the website but after she hung up on me- now it was about her as well. I asked for a manager and low and behold SHE was the manager. I cannot believe this HORRIBLE customer service. She denied that she didnt have any number to give for complaints but I did find one online..so not only HORRIBLE CUSTOMER SERVICE FROM A MANAGER AT THAT, SHE LIED! Oh and she was doing was sitting there on her phone, no apology for her behavior-NOTHING!!! lost my business and my entire familys business!!!

NAPA Auto Parts - autopartssupplies - Updated October 2026

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