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5 years ago

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Apt Instruments - Family owned,reliable,dependable service.

Apt Instruments

(7 reviews)

I would NEVER recommend APT…read more - Very poor customer service - Staff and owner are very arrogant - Completion date exceeded 3 months of their target date - Absorbant cost for very poor workmanship - Honesty and integrity very questionable - True rating "NEGATIVE 10" Had the gauge re-restored elsewhere after wasting months and months and a LOT of money with these folks. Always a different excuse (to buy them time) whenever we called to inquire as to what was going on with the gauge. Look elsewhere and $AVE yourself the time and frustration.

In March 2020, we needed Chuck and Tammy to repair an Instrument Cluster for us again, the last…read morecouple we had them do turned out ok BUT this time... In good faith, we sent a check along with the cluster and told them to let us know when it was completed and what the charge would be. Well our check went through the bank and for a few weeks we didn't hear from them and could not get a-hold of them either. They didn't answer their phone and you cannot leave a message. With the Covid-19 pandemic in it's early stages we were worried that maybe they were affected by it. We even called the police for a welfare check. They were fine! Fed up with them, on a Friday my wife stopped in and the place was dark, she walked in and there he was in his robe telling her that he has to calibrate it and would be done by Monday. Well it wasn't, and for another couple of weeks we still couldn't get a-hold of them. We eventually got it back and nothing had been fixed. At this point, we bought another one from somewhere else because of them and we're still trying to get our money back!!! DO NOT USE THIS COMPANY!!!

NAPA Auto Parts - autopartssupplies - Updated May 2026

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