Got exactly what I wanted several weeks sooner than the competition, and with better customer…read moreservice as well!

Awesome customer service! Everyone here is great to work with and exceeds expectations. I talked to…read moreRadco at the State Fair but when I called they never got back to me so thank you for always answering the phone. You were well worth the drive from Wisconsin!! Very satisfied with the work!

Our sales person was fabulous, Mary helped us in every way possible for a smooth transition. We…read moregive Mary A+A+A+ all the way. Thanks Mary Rich & Deb Lambright

Jan was easy to work with and I came from 2.5 hours away for the car I wanted so he held it for me…read moreall day until I was off work. However, I did have a problem with the AC working in my used car purchase within the first 24 hours and he did not return my phone call.

I have been a 22 year customer. That's longer than my marriage of 17 years! That should be enough…read moreto tell you what I think of this business. Always fair and honest. Always friendly. Always helpful. Love the overnight dropoff option. Seems to me my cars always need attention in the evenings after they are closed. No problem! I can leave it there with their key dropoff option. Thanks for the constantly great service!

Walked in for my first oil change at RA&M. Keng was super chill. I didn't like that my appointment…read morehadn't been scheduled after a 12 minute phone call with their receptionist. Nonetheless Keng got me in right away. Great customer service. Will I be back? If all goes well with my engine the next three months, for sure.

Our salesman La was incredible to work with. We had our eyes set on the new Sequoia TRD Pro. He…read moreshowed us a sequoia they had on the lot to get a feeling on the vehicle. Once we fell in love with the vehicle he walked us through the process of purchasing the vehicle. La was patient and very knowledgeable on the vehicle. Purchasing our first Toyota, La made the experience very enjoyable and a customer for life!

They did NOT do the 60,000 mile services…read more Car needed spark plugs and an oil change. Neither were done.

Okay let me start this by saying, I know nothing about cars. (I'm a 25 year old woman trying to…read morelearn how to maintain and fix my own vehicle.)So, I walked into O'Reillys clueless asking for a stain remover. I was greeted by some helpful gentlemen and referred to Sherm. He helped me select the right cleaning solvent to get the coffee out of my car seats. As the other gentlemen claimed, Sherm is the expert, so I decided to ask some more car questions. Having a hefty scratch on the back of my car, I was wondering if I could take care of that myself. He helped me hand select the products needed, taught me how to do it, wrote it down and reviewed it with me. He looked up the style and make of my car to confirm we got the right paint, and made sure I understood how to do it. I also have a cracked fender/bumper(cluelessness example) and he helped me buy the products needed, and physically assisted me with putting the lug nuts on. As an older gentlemen he was on the ground helping me fix my issues. He made me confident that I could fix my scratches on my car, and he was incredibly professional and resourceful. I promised Sherm I would come back to show him the result when I repainted my scratches like he told me. When I came home, I told my fiancé about the encounter and he stated "they don't make them like that anymore". That's the truth, he took time out of his day to explain, assist, and physically look at the car issues I was facing. I was nervous walking into an auto repair store knowing nothing about cars or how to fix them, but genuinely walked out feeling motivated and confident to do it myself. Sherm is the best, he's experienced and has great customer service. They truly don't make them like him anymore. (Give that man a raise)

DO NOT RECOMMEND WOMEN GOING THERE!! Went in on 12/9 at…read more12:30 working was this old crappy white man. I am a young female and prior to coming here I researched what bulb I needed for my car, and just wanted to confirm it was the correct one for my car. He didn't even ask what kind of car I had, so hoping it will work. Anyway when I was checking out he asked about rewards and I was being very kind and polite and just making conversation and said nope I don't come here often as a female lol. He decided to comment on that and said yeah I bet you got rewards for the dress shop... I said I don't go there often either lmao. my question is just why is any comment like that needed? Make sure you have employees that can be respectful to women In spaces dominated my men. I get he might be a crappy old man but still I was being very kind and smiling and told him to have a good day after that comment. If ur a women do not go there save your money for a place where the man is willing to help you and be respectful. Peace and love

Although they can service vehicles, their customer service leaves a lot to be desired…read more our family had two cars to be serviced, one because of battery problems and the other because of an oil change. We were trying to coordinate getting one done in order to drop off another. The first thing I was told, when going to the quick lane was that I would have to wait for the quick lane attendant to make an appointment. We were also asked if we had an appointment for the other car. When the quick lane attendant got there, I was told that they don't take appointments. They also don't need appointments for service. I am confused on why I would have to wait to make an appointment when they don't take appointments. I think the staff here needs to be on the same page.

This is the best place to buy used tough to find auto parts in the metro area…read more If you can't find any part for your car at other places, you should stop by. Very good prices. Clean and great service with reasonable prices.

I have been in the auto industry for over 24 years and I have been in many service centers. St…read more Paul Automotive at 910 Randolph Street is one of the very best. The front desk staff is very helpful, honest and friendly. The reception area and the shop is super clean. The techs are thorough and do not push unnecessary repairs. But, they do tell you what may be necessary for attention in the future. No need to go anywhere else for a great customer experience. DLR

When you find a mechanic you can trust, you hang onto them. These guys are honest, fast and…read morehelpful. They don't just constantly try to upsell you on things your car doesn't need (or doesn't need yet). I'm so glad they're in my neighborhood.

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !