Will is the actual GOAT!!! He jump started our car in a DIRE time of need (in the pouring rain, on…read moreNew Year's Eve, in the parking lot of 99 ranch) and was such a kind soul. I would absolutely buy anything and everything from this location, they're incredible and truly saved our night!!

This place is the real deal. Fair prices and good service. I had a taillight that went out on my…read moreHonda Accord. Drove the car there, told the counter guy my problem. He found the right bulb and helped me install it, No fuss, no bother. That's what I don't get anymore at most places. This place surprised me....in a good way! I definitely recommend them.

Well stocked and clean store with lots of available staff. However none of them will ask if you…read moreneed help finding anything. Stood in the wiper section for about 10 minutes trying to find a rear wiper before giving up. Turns out those are in back somewhere and you have to ask for them. Got what I needed and will probably be back if I need anything else at odd hours.

Friendly staff fully stocked super quick and helpful. Definitely would recommend if you need…read moreanything. Car part related. Super affordable price points I say even better than Amazon

Came in to see if they could check my battery in my car to see if it needs to be replaced…read more The guy couldn't find where to attach the device. Then tells me you just have to take it to Mercedes dealership to find out. I had called the other day to ask if they can check and the guy on the phone said yes so when I brought it in now it's a whole different story.

I went in today to buy a battery for my car and I found the battery just fine but when I went to go…read morecheck out, there was a line of people waiting no store associates available to check anybody out and when I asked the manager why she was having her last sales associate run an errand for her. She told me that was more important than all of us standing in line trying to pay. You would think AutoZone wants the people that are coming in to buy stuff to actually buy it instead of walk out like I did..

These folks go the extra mile and reasonable prices. Two thumbs way up, a solid 10. This is…read moreperhaps my third glowing Yelp review for Monument Auto Parts on Detroit Avenue, Concord. But they deserve it.

They don't have enough stars. I was knocked off my feed with the amazing service offered here…read more Louis went above and beyond to accommodate my car needs. They made my whole process less stressful!

I think this location suffers greatly from scheduling issues and inefficiency. That being said,…read morethis review is for the excellent performance of Candace at the front desk. She kept her cool under pressure and was very helpful, knowledgeable and down to earth. There was a very long line of people when I came to pick up my car. One "Karen" ignored the line and berated Candace about a service issue that resulted in her having to go to Big O Tires. Candace handled this person like a complete pro. Kept her cool and allowed the customer to vent and storm off. There was no way to the customer's irrational anger, Candace remained the perfect balance of listening but staying on task with the customer she had been helping. More people like her, please!

The staff here are friendly, but there's a serious lack of technical and diagnostic skill. I…read morebrought my daughter's car in for an A/C system diagnostic. I had an appointment, but when I arrived, I was told they were backed up -- so that meant a long wait. After the diagnostic, the service advisor told me the compressor was bad. He even double-checked with the technician to confirm that the relays and fuses had been tested, and the technician said they were good. Fast forward -- I took the vehicle to another shop to have the compressor replaced. After installation, the A/C still didn't work. I mentioned what Pep Boys had said and asked if we could do some basic troubleshooting. Within minutes, we found a bad relay -- something that should have been tested immediately. A quick test, the technican could have easily done was I swapped the A/C relay with the fuel system relay right next to it, and sure enough, the compressor came on and the engine died 10 seconds later. Extremely frustrating experience. A simple, basic test was completely missed, leading to unnecessary expense and wasted time. Friendly people, but I won't be trusting them with diagnostics or servicing any of my vehicles.

I'm a frequent customer here because I do a lot of work on my cars, and most of my visits are…read morebecause of Kirt's outstanding service. He always remembers my projects and even helped me bring my car battery to my car when I was fresh out of surgery. He literally went out of his way to help. Way to set a high standard.

Great, quick service & Daniel was kind enough to install the headlight for me! I will come to this…read moreshop from now on.

They are now closed permanently. I'm told corporate people from Napa showed up out of the blue and…read moreabruptly closed the store without warning. The employees were laid off and kicked to the curb. The employees were really good guys. I'm going to do my best to avoid using Napa whenever possible.

This store has gone to absolute shit since Paul And Jim sold…read moreto corporate. Corporate fired them after the sale and brought a new crew in. The only person left from the old crew is Ted. He is also the only one that knows what he's doing. The new younger staff talks shit about Ted and the other guys all the time. Lost my business. Been shopping here for over 20 years. No more. They don't stock half the oil they used to, they don't stock parts for older cars anymore, the younger crew doesn't know jack fucking shit. Instead of talking shit about Ted, maybe learn from him. Such a shame that such a good auto parts store has gone to complete shit. Monument has my business now.

Joe offered great service was very fast and got me a better price on any of the local distributors…read morecould on a battery My buddy turned me onto this place, who purchased all of his stuff for the park district from here In and out super quick but it's not a retail location. This is a wholesale warehouse. Will return in the future. List price for my battery was $220. Even Amazon and Walmart wanted $175. These guys were only $113. Wow!!! Let's support the mom and pop shops who can still compete with big box prices!!!

People who works here are very knowledgeable and helpful. Prices are great and ample of parking…read moreavailable. Will be coming back here for sure

It's an old school auto parts, not some huge chain. I have a '53 Chevy truck, and they have parts…read morefor my small block. Anything they don't have in stock, you usually get the next day from their warehouse. They know parts. Not just how to use a catalog-

This most have been the easiest place to go to when I needed a new car battery. As I don't leave…read morethe Martinez area, I had to do my shopping around. Yes, I have triple AAA but there cost was well over $300 for my battery and installation. The store itself is pretty small, the battery selection was not that great and the shelves looked a bit empty. Definitely smells like an auto store. I was able to go on to their website and find the battery I needed at the right price. The cost was about $175 with a $20 deposit fee that was returned when I gave them my old battery. Since ordering it online, I thought it would be quicker. When I went to go pick it up, there was a mishap and it took the poor employee forever to find it. He went back in to the warehouse and looked for it, talked to other employees, and come to find out. It was on the shelf of the store..... I could have pulled it. Anyways, don't expect much. Come here for your car parts and leave. They definitely do not have any special parts you may need. They did advise me to head over to the dealership as it may be the only way to get this piece. Thanked him for the advice! There are a bunch of teenagers that work there so I'm not sure how knowledgeable they are about cars. But I can always be wrong.

Top-Tier Service from a True Pro…read more Stopped into The Detail Firm before a car show and had an awesome experience with Pelle, a U.S. veteran and total pro. He pointed me toward the right products for a quick detail and even went out of his way to show me techniques for stain removal and general car care. Super knowledgeable, helpful, and genuinely passionate about what he does. You don't get this kind of service just anywhere. Also worth following his social media--he hosts car meets that often support great causes like food donation drives. Great guy, great shop!

Excellent customer service. Very welcoming for the novice person who wants to learn how to take…read morecare of their cars finishes. Provided great advise and even gave us an ice cold water. Will certainly be back.