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Napa Auto Parts

2.0 (3 reviews)

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3 months ago

Bought a container of oil that a quart leaked out before I bought it.Napa Clinton I'll would not replace the quart.

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3 years ago

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11 years ago

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AutoZone Auto Parts

AutoZone Auto Parts

(2 reviews)

Their service was above and beyond!…read more My fiance and I were coming home from a motorcycle trip (on two bikes) Sunday afternoon when (at ~170 miles from home) my check engine and battery lights went on. We called a dealership (that was about to close) but they said we would be good to continue riding home and that it was probably a failing battery. With 130 miles left, my battery died. Fortunately there was a parts store close by with a battery to fit my Harley. We purchased the new battery, installed it, and almost immediately once we were on the road again, both lights went on. At this point we realized it wasn't the battery but more than likely the stator. We crossed our fingers and hoped the charged battery would get us home the rest of the way. With 45 miles left, the bike shut off and coasted to a stop. We were a couple miles outside Clinton on a Sunday evening @ 6:30 PM. I called Autozone to see if they would be able to charge the battery I had thinking if they could it would be able to get us the rest of the way home. They were only supposed to be open 1/2 hr. more. My fiance rode my battery back to Autozone where Dale and his team of two other guys put it on a charger and offered to stay an hour for it to charge. Less than 45 minutes later my fiance was back with a brand new battery! Dale had taken my two hour-old battery that was dead and swapped it out for a new, fully charged battery! We installed it and made it home safe and sound. I can't begin to say how appreciative we are to Dale and his guys for helping to get us off the side of the road at the end of the weekend. They owed us nothing and gave us more than we could have hoped for (even offering a phone number in case we didn't make it home and needed a tow)...and asked nothing in exchange. It is service (and just pure human kindness) like this that cannot be measured. Thank you so much! Jill & Ron

Let just say they aren't the sharpest knives in the drawer... Prices seem to be reasonable though.read more

Baum Chrysler Jeep - Baum Chrysler Jeep Showroom, Main Street, downtown Clinton, IL.

Baum Chrysler Jeep

(2 reviews)

bought a Chrysler Pacifica the day before Thanksgiving and right after Christmas we started issues…read morewith it. First the auxiliary battery light came on so I called and talked to them because before we purchase the vehicle that was one of the questions that my husband made sure to ask about. we were told the manager would call us and waited 2 weeks with no call back. I then called again and spoke to the service manager again but the manager was out once again said he would get him a message and again when a week with no call back. in this time the check engine light came on and the van started running weird. when I finally got a hold of the manager a month later rescheduled an appointment to bring the van in. they pulled it in we waited about an hour and a half for them to come out and tell us it would cost us almost $5,000 to fix all of the issues because it was then after our warranty was up. our issue is we called before the warranty was up and they messed around and waited until it was up to call us back. lack of communication and we got screwed out of almost 20 grand. 10 out of 10 will never recommend anyone to purchase a vehicle from here.

These people were a dream to work with when I was in the process of buying a new Jeep…read more After the sale, not so much. After having my Cherokee in for transmission service 4 times (and their shop is an hour from my home), they just told me, "there's nothing wrong with it." They said they drove it, but I was in the shop the entire time. The tech may have taken it around the block, but never more than a 5 minute drive. Basically I was told to take it somewhere else because they didn't care. Very disappointed. Never again. Steve Wilson (the owner) told me that he was personally involved in getting this resolved. So, I assume that he told the service department, personally, to tell me to piss off.

Mangold Ford Of Clinton

Mangold Ford Of Clinton

(10 reviews)

We had a lovely experience with Kevin as our sales rep. Bought a Silverado we saw on their site…read more They were really knowledgeable and kind and they made us feel comfortable. Really easy experience

Not good. I dropped my F150 work truck off for a screen repair right before Christmas. It is Jan…read more26th and I STILL DON'T HAVE IT BACK. I probably won't have it back this month based on my call this morning. They tell me the same thing EVERY time I call. "I'm aiming to get it done later today. Maybe a day or two tops". I call THEM each time for status. They called me once, and the other 7 or 8 calls were me or my wife checking in. They don't offer a loaner. So, I rented a car from Hertz. I extended the Hertz rental twice, then the card authorization can no longer take changes to the dollar amount. Now I drive to Hertz to and extend it. Today, I get a call from Hertz that the car is overdue and will be repossessed. Apparently the local guy didn't enter the last extension into the system properly (that I had to drive to their office and waste an hour to make) . The point is, they have NO IDEA how much their lollygagging on the truck has cost me in terms of inconvenience, lost wages, lost opportunities, transportation costs. I'll never use them again. I don't think they have experienced people that can change a wiring harness. From my perspective, they're in over their head, and I'm paying the price. They'll deny that's the problem.

Napa Auto Parts - autopartssupplies - Updated May 2026

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