Everyone that once made Hyannis Toyota their one-stop Toyota dealership knows things today will…read morenever be what they used to be, but dealing with certain individuals in the service department will still get you true customer service. David Nickerson is the man to ask for. Honesty is his virtue and I worked with him long enough to see how he operates on a daily basis. Your best interests are his.

Bought a new 4Runner 11/2025. Went in for oil change at 15k miles…read more Had an 11:30 appointment, a bit after 1:00 I had enough. Car hadn't moved nor had anyone communicated anything. You lost a customer all because you didn't keep me informed about any delays. I understand labor issues, but if you know you're running behind schedule, I should have been informed. What's the purpose of an appointment if the time for the appointment means nothing?

I brought my old Honda Element in to get the windshield washer fluid pump replaced. They figured…read moreout it was just loose wiring, not a defective pump. So the repair cost a whole lot less than I expected. In other words, they are honest and do very good work. Oh, and I had the car back in a few hours.

Needed to switch my out of state registration and get an inspection…read more The guys took excellent care of me an my car and cheerfully changed the plates as well In and out in 25 minutes Very friendly folks

I have been using M&N for many years with multiple vehicles and they have been a pleasure to deal…read morewith...no nonsense and high integrit. Had an error message on my daughters car...they ran the diagnostic and corrected the problem...Will always return

I believe this to be a straight shop- I have been happy with the work they have done for me…read more I just read a review by someone who by ad a bad experience. As Milton suggested, they had to have gone somewhere else. These guys are not crooks.

I had an emergency situation with my Sentra. Nick from the Service desk was single-handedly the…read morekindest Nissan employee I've encountered - and I've gotten my car serviced at dealerships across the entire country. He and his colleagues were fast, communicative, and thorough. I can't recommend the Service department enough. They saved me from what could have been a life-threatening level of danger, had I not gotten such immediate help with my vehicle. I'm so grateful.

What a joke! I Went to buy a car here.  It was a guaranteed sale as long as they were willing to…read morework with me. The car has been sitting there for 6 months... I said "just give me something", meaning show me a little respect as a customer and give me some kind of discount, so I can buy the car. It was going to be a cash deal, but we even agreed to finance, so they could get money from the bank for it, and bring both our Nissans there for all service needs. The salesman went to the manager and came back with a FULL price offer!!! The reason, they can get rid of it wholesale for the $1000 difference!! The manager was so condescending and arrogant. Screw the customers, they don't matter at all to these people. They lost out on a sale and thousands in service business to wholesale a car to another dealer instead of respecting their would be customers! Do not go here!!!

Were able to do my inspection quickly and while I was waiting a very rude customer came in and was…read moreharassing the staff. Me and another woman witnessed it and we both thought they handled this guy very well and professionally. Saw that my back right tail light was out and fixed it for me. Always good service. Good price for the light.

World Tech was recommended to me several years ago and I've never looked back. Service and quality…read moreare the best. Always keep me informed on the work status with texts and photos and pricing on the jobs are very fair. World Tech has a great staff. I'm always treated with kindness and patience. Many thanks to all at World Tech.

I have used these guys to have repairs done on both of my vehicles (pickup truck and box truck),…read moreand they are always great. I can get my vehicles serviced anywhere, but I keep coming back to this shop because I trust them to be honest with me about repairs. Their labor prices are fair, and I never feel like I'm being gouged. With so many shady mechanics around, it's nice to find a good one. Thanks very much!

In the process of buying a car from a dealer close by, called and talked to Chris to see if he…read morecould do a pre-purchase inspection. He did a great job, checked everything and went over the whole car with me over the phone.

I've heard good things about North Street Auto from friends and needed a tire repair last week…read morewhile working in Hyannis. The tire repair was fast, and at a fair price. My positive review was based, while waiting for my tire, on how the mechanics cranked out repairs and interacted with customers professionally. Kind of rare these days.

Last Saturday, my husband, daughter and I were on the Cape for the day when we experienced a…read morepunctured tire on our car. It being a Saturday around 6PM, we quickly googled tire patching in the area and found this garage did repairs, and was supposed to be open until 9PM, which was great. When we arrived and approached the gentleman who was sitting in the station was on his cell phone. He asked how we were, my husband replied "not great" and proceeded to tell him of the situation. The response was "we have no mechanic". Ok, can you please call someone to help? (this is a local garage and I assume local employees, but I could be wrong). "No". Is there anyone open or in the area that can help? "630 on a Saturday, no." The problem was we have to drive 120 miles home on a donut, with our child in the car. Fine, we can make this work. My husband and I both know how to change a tire, and proceeded to empty the contents of the trunk onto the parking lot and changed the tire. 30 minutes later, my husband finished the change, asked me to take our daughter to the bathroom and then he wanted to clean up himself. I went back to the office and it was closed. It was supposed to be open till 9 but the man was gone. He never came up to us to offer to help or to call a tow, see how we were, if we needed anything. He just closed the shop, seeing a family working on a car in his parking lot and left without saying anything. Granted, it's not an unsafe neighborhood or anything, and we were handling the situation as best we could, but common courtesy would at least make someone check up before you left, especially a family with a young kid far from home. The other reviews that state great customer care must not have dealt with this man. He was more concerned with his phone than helping customers. We expected better of a locally owned business. No care what our situation was, no offer of help, nothing. I hope no one else ends up in a situation like that. We had some difficulty making it home, but luckily, we made it back safely.

Have been using Access for years. Never have questioned their work or pricing. Kept several of our…read more"mature" vehicles running for a long time. Always polite and helpful.

Always my go to for annual inspections, the staff is friendly and accommodating. I've never used…read morethem for auto repair, however I would expect the same type of service from them that I receive while getting my inspections completed. Definitely a valued asset in our town!