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    Napa Auto Parts

    3.0 (2 reviews)

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    NAPA Auto Parts - Cascade Auto Parts

    NAPA Auto Parts - Cascade Auto Parts

    (6 reviews)

    Read this and you will CLEARLY know how wonderful not only NAPA is but also Dale the owner…read more Its 12/11/2018 and we just arrived into Leavenworth (Christmas Town) the night before and rented a cabin 18 miles a way that is beautiful. When we woke up, we were completely snowed in and did not get food or any supplies and my girlfriend needs to carefully monitor her sugar. We called NAPA and spoke to a man named "DALE" not knowing he was the owner and we explained that we wanted to know if he had tire chains that would fit my Lincoln MKZ and he did and we asked if we could hire anyone to bring them out to our location and Dale did not even hesitate! Dale said he would come out but might not be in the area until about 12 noon and when he came out all that ways, he not only got us the chains but he got on his back and put the chains on both of our tires and showed us how to do it in the future. When I asked him how much I owed him, he said a smile and to be safe. Thank you Dale and you are in inspiration. Dale is what I will strive to be like the rest of my life. I told him I wanted to call the owner and let him know what Dale did and that was when Dale told me that, "He was the owner". AMAZING human being. I never got a chance to tell him about my girls sugar problem until he arrived and was about to leave. Thank you Dale! Really.

    Wonderful customer service. Dale, the owner, was so helpful! I know nothing about cars, and not…read moreonly did he help me find the part I needed, he quickly installed it for me to save me a trip to the mechanic! So grateful for this small town auto parts store. Thank you, Dale and crew!

    Randy's Auto Parts and Towing - Our Ohana & TYLER from Randy's Towing

    Randy's Auto Parts and Towing

    (4 reviews)

    It's our tradition to find a local ice cream shop after Ohana camping concluded. We left…read moreConconully State Park in 104 degree weather and headed to Dairy Queen in Omak. Our families convoyed and decided to enjoy our frozen treat under the shady tree in the strip mall parking lot. CLICK! BEEP BEEP! Trunk door auto locks with keys still inside!!! We call our insurance company to send out a tow technician to unlock our van. Fast forward 2 1/2 hours...yes took them that long to release authorization and ok for RANDY's Towing to arrive. 20 minutes later the alarm goes off and cheers from the Ohana congratulate TYLER (Randy's tow technician/lock guru) on completing the job. As we await the bill Tyler proceeds to explain the company's motto and how the insurance company took that long to release authorization. Moreover Tyler states that they don't treat their customers like that so service was FREE!!! Great customer service, professionalism, & stellar work ethic, RANDY'S Towing and TYLER deserves 5 out of 5 stars! So if you ever need car repair, roadside assistance, or car parts - visit RANDY's Towing and/or ask for TYLER. You're in great hands with these folks.

    A BIG shout out to Tyler who was able to unlock my car for me! I accidentally locked my keys in my…read moretrunk yesterday and initially called Roadside Assistance through my insurance. I waited for over 2 hours to get a response and get someone dispatched to help me out in the 100 degree weather. For some reason there was a hurdle for my insurance company to make a payment which prevented Tyler to make it out to me. After almost 2.5 hours of being locked out of my car, I finally reached out to him directly and he was able to come out and help me within 5 minutes. And out of the kindness of his heart, he waived the fee. My family and friends who waited with me, were able to make the 4.5 hour drive back to Seattle. A HUGE thank you to you Tyler!

    Napa Auto Parts - autopartssupplies - Updated May 2026

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