My initial appointment was via a Groupon deal as I did not know what to expect…read more From the beginning with scheduling the office was friendly and quick with responses. Dr. Suwan was kind and informative about what options there were, how they differ, and which would be best for what I was looking to achieve (minimize 11's and forehead lines). The office itself is clean and well kept. So far I'm very happy with the results and already have my next appointment set. I don't have a before photo, but the last photo is me trying to make a face so the lines appear and as you can see my 11s and forehead lines are barely there and this is after only 1 appointment!!

I went to Dr. Suwan in February 2024 for lip fillers and had a very disappointing experience. I…read morewent in for fillers only, but she repeatedly pushed Botox on me. The injections were rough, I had significant swelling and bruising around my lips, and I was given no aftercare instructions. My lips went back to their original size within a month. When I called, I was told I needed a second syringe and that this had supposedly been discussed during my visit. I went back, and instead of addressing why the filler didn't last, she tried to sell me a third syringe, commenting that my smile was "very wide." Once again, the results faded within a month. In February 2026, I went to a different injector (BRN, RN). She was thorough, gentle, and professional. She couldn't even feel any prior filler in my lips. I received one syringe, had no bruising, minimal swelling, and loved the results. The difference in skill and professionalism was night and day. Based on my experience, I would not recommend this provider.

I went there today after trying another med spa in my area. I was so happy to be able to receive…read moreJuvaderm treatment the same day on my nasolabial folds and Radiesse in cheeks (one syringe of each ) The other place, Blue Seas refused to do them only in nasolabial and wanted to re- contour my whole face to the tune of almost $3000. (Mind you I am only 44 and practice good skincare). I can tell you I left feeling so much better and confident with immediate results. My wrinkles instantly disappeared!!! The consultation was great and I never felt like they were selling me something I didn't need. The injector was so sweet and skilled as well. I had an event the same night, and I had no bruising, and I had two people alone tell me that they couldn't believe I was my age. Trust me, that does not usually happen. I will continue to go there to keep up my fillers. I just wish I would've went sooner. Thank you Radiance Med Spa! UPDATE DAY AFTER: no bruising at all. Looks even better today!! I'm so happy!

Had to write a second review to say how sweet Jumana and Ellie are! Been coming here for about 5…read moreyears and they always make me feel comfortable and well taken care of. Waxing scares me so I like to come for the laser and it doesn't hurt too bad. 5 stars, highly recommend them.

Laser hair removal - I've been with Milan for a couple years now and my experience has always been…read moregreat! Appointments are always on time, staff is extremely friendly and very communicative And I love my results! Definitely give it a try if you've been thinking about it.

Can be hard at times to get an appointment. specials are sent out for member pricing when there is…read moreno discount actually given. Every service here is about $2000 per area this is an investment.

Absolutely amazing experience from start to finish! The space is clean, modern, and welcoming, and…read morethe staff is truly top-tier--so friendly, knowledgeable, and professional. Rocio and Melissa took the time to explain everything, made me feel completely comfortable, and answered all my questions without ever feeling rushed. The treatments themselves were quick, effective, and far more comfortable than I expected. You can tell they genuinely care about their clients and the results they deliver. I'm already seeing a difference and can't wait to continue my sessions. Highly recommend to anyone looking for high-quality laser hair removal with exceptional service!

Get the Groupon deal!!!! I purchased a package of 3 bikini laser hair removal sessions, and the…read moreentire experience has exceeded my expectations The technicians and staff are so sweet and very professional; they explain everything and put you at ease. The location is clean and calming, like a spa. And the best part: the service is effective! Appointments take 10 minutes and are fairly painless. I'm definitely going to be coming back for legs and underarms.

OMGG, I can't believe I forgot to give a review. All I have to say Is that Monika is the BEST. I…read morestarted my sessions with her a couple of months ago, for my underarm area. After my first visit, I have not had to shave. Today was my third visit, and I happy to say, I still not had to shave. I have had laser on other parts of my body, but never experience great results as this. Im excited to start my legs next. She's, very friendly, and gentle. I recommend Empire Med Spa to everyone. Thank you Monika!!!!

With HydraFacial I got a beautiful glowing skin as well as a plumpness with less visible pores. It…read morealso left me feeling hydrated, smooth and clean. Great job Monika!

Got me in when I had times mixed up. They were great people to work with me and still get me in!read more

10/10 I RECOMMEND! Love the facility & the people. Super friendly & accommodating. I enjoy my…read moreexperience every appointment.

Please do yourself a favor and stay far away from this place. In my experience, this is an…read moreextremely overpriced, unprofessional operation that takes no accountability for the work they do. I have been here multiple times, unfortunately believing things would improve. Instead, my experience only got worse. Two different employees -- Laurie and Val -- worked on my face, and both times the results were unacceptable. My face was left visibly uneven and distorted, something no client should ever have to deal with, especially after paying premium prices. When I brought my concerns directly to the owner, Ashley, I was absolutely shocked by her response. Rather than showing empathy, professionalism, or even basic concern, she was dismissive, argumentative, and condescending. I showed her clear photos of my face and explained what was wrong, and instead of taking responsibility, she had excuse after excuse. At no point did she acknowledge any fault or show genuine care for the situation. Her attitude -- including a smirk while I was explaining how upset I was -- made the situation even more upsetting and insulting. This wasn't a one-time issue. This happened not once, not twice, but three times, and each time I was met with deflection and blame-shifting instead of solutions. For a business that charges what they do, the lack of professionalism, accountability, and customer care is unacceptable. I left feeling dismissed, disrespected, and frankly deceived. Based on my experience, this place is more concerned with protecting their ego and profits than the well-being of their clients. I am now exploring further action because this situation was handled so poorly and irresponsibly. If you value your face, your money, and being treated with respect, I strongly suggest looking elsewhere. I deeply regret trusting this business and wish I had read a review like this before ever walking through their doors.

{"id":"70241","variant":"social_post","title":"Insula Med Spa - 5 Star Review"}…read more I first found Insula Med Spa because they were offering an amazing deal on the Pico laser, but what truly kept me coming back was the incredible team behind it. From the moment I walked in, I felt genuinely cared for. Every person there is warm, welcoming, and truly invested in your experience and results. They don't rush you. They listen to your concerns. They pay attention to detail. And above all, they truly want the best and most comfortable outcome for their clients. Joanna, who performed my Pico laser treatments, is an absolute gem. She took her time to carefully treat every single dark spot on my face and made sure nothing was missed. On top of her expertise, every session with her was so enjoyable -- we laughed the whole time, which made the experience even better. I will truly be coming back for Joanna! I honestly can't recommend Insula Med Spa enough. Professional, caring, thorough, and just all-around wonderful. If you're considering any aesthetic treatments, this is the place to go!

Not happy at all. Went for a peel and it was such a disappointment.....it did absolutely nothing. I…read morehave had peels before so know the steps of progression. Whatever was used wasn't a peel. They really didn't want to do it, instead kept trying to do something way more expensive. It's obvious they are all about getting the client to spend the most money and not what the customer wants. Go somewhere else for sure!

I saw Chris at Pinnacle for a concerning issue. I didn't know what was wrong but needed it checked…read moreout. He was outstanding. He knew what it was right away and explained my options. He took care of it right then and there. His bedside manner was excellent and he understood my concerns. I would go there again if I needed a dermatologist.

Clear & Brilliant is just that, BRILLIANTLY BRIGHTENING @LASERAWAY Naperville! Looove this…read moretreatment to bring back a more youthful appearance to your skin by energizing the production your own collagen (skip artificial fillers!) and diminish dark spots. ALL the staff and technicians I've come in contact @ Naperville location are top-notch professional, informed, and offer personalized suggestions to help you achieve the results you're looking for at the best price option to meet your goals. I'm on my 4th treatment of 6/package of Clear & Brilliant and feel its been a good investment. While not inexpensive, the "cost-per-wear" makes it a great deal... you wear your face 365 days a year! Highly recommend!!

I'm extremely disappointed with this location and how my situation has been handled from start to…read morefinish. During my second appointment, I was burned on my forehead. The nurse claimed there was a note on my profile stating I requested the fan be turned off--which is completely inaccurate. I never made that request. I also purchased an expensive package under the impression of full hair removal, but I have not seen the results promised. When I raised concerns, I was told I would likely need to purchase additional sessions and that the treatment only removes about 80% of hair--something that was never clearly explained upfront. I requested documentation of what I signed and asked to speak with a manager. After multiple requests over several weeks, I received no response. When I finally spoke with the district manager, Jocelyn, she repeatedly spoke over me. When I mentioned recording the call (as your system states calls may be recorded), she claimed she had never heard of calls being recorded in her 5 years with the company and hung up on me. Shortly after, I received a call from someone on the "care team" who confirmed that calls are in fact recorded, directly contradicting her. When I pointed this out, he avoided addressing it. I was also told the employee who sold me the package is no longer with the company, so they cannot verify what was promised--which is unacceptable. At this point, I requested a refund. Instead, I was told I would be charged $400 per session for the 4 sessions used, meaning I would lose $1,600 from a $2,000 package. This pricing breakdown makes no sense and feels misleading. They were very responsive when making the sale, but completely unresponsive when addressing serious issues. After months of poor communication and unprofessional service, I have no interest in store credit. I would not recommend this location based on my experience.

I had a consultation with Taylor. Was pleased with the experience. She was knowledgeable and…read morethorough. She patiently listened and answered my questions. I also like that she shared changes to their approaches based on past experiences and use of scientifically backed approaches. This shows they practice continuous improvement and stay up-to-date with advancements in the industry.

So so so happy with my Botox results. It was nice that I received $60 off for signing up through…read morethe app. The person who referred me and I also both got $50 on our accounts.