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    LaserAway

    3.6 (69 reviews)
    Closed 10:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - LaserAway

    Acne treatment

    Anti-aging

    Laser hair removal

    6 More Services

    Laser bikini area hair removal

    Nonsurgical body sculpting

    Pore cleansing

    Skin brightening

    Tattoo removal

    Wrinkle treatment

    LaserAway Photos

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    Reviews With Photos

    Fae W.

    So, overall my experience has been rocky here. First signing up I was not told that it was going to be an additional charge for numbing cream for a tattoo removal(mind you it's a big ass tattoo on my face that I sent pictures of so they knew what it was). So I go in the next day to them trying to remove it with no numbing cream and obviously I freaked out about it because it hurts like hell to then be told that I have to once again do a credit check to add it which then felt like a scam because I was never told this when they knew where the tattoo was and so forth. So then fast forward to I believe my third or fourth laser hair removal session in which the girl working on me hit my tattoo on stomach with the laser and it's affected/ruined my tattoo. I've been trying to communicate with corporate about this for 3 months now with shoddy communication and not being listened to or having my requests respected. I've been calling the 888 number every 2 days asking to speak to hr to then be told that they will contact me in 24 hours and no one does. I'm literally at my wits end with this company, and I'm spending thousands of dollars to not even be considered with an injury that happened at their facility. But yet I'm expected to keep going to these appointments and keep paying but I can't even have my whole injury situation resolved or basic communication from their hr department, it's genuinely like they don't care. They even had the nerve to offer me little to nothing of 10 units of Botox to sweep the situation under the rug basically (a total of $120) that doesn't even cover how much it would cost to fix my tattoo that they ruined. I literally just want this situation to be resolved peacefully so I can move forward from this situation and just finish my sessions that I've already started with them but it's like they don't care to resolve it or give any response to me or respecting my concerns.

    I wish I could give a zero! So disappointing. I contacted Laser Away for one hydrafacial. I was told by the nurse that I would be a perfect candidate for a clear and brilliant. I had small bumps on my face and minimal post acne hyperpigmentation. They said I will start seeing some results after my second treatment or maybe third. After one treatment there was no results as expected, after the second nothing and I was a little concerned and I asked what they think! They told me you need to wait until the third. And after my third treatment I noticed zero improvement, even worse and they immediately started talking about micro needling as if they suggest a new treatment every time when the previous one doesn't work and you get to spend more. Well, I kept my credit from my fourth session and do not know what to do. I am sharing my photo after my third treatment last month.

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    Photo of Patty N.
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    3 years ago

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    2 months ago

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    1 month ago

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    6 months ago

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    4 months ago

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    2 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

    Marisa with 1 S is absolutely amazing!!! Highly recommend! They are willing to work with anyone to make them happy.

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    2 years ago

    Always the best experience at this place! The best people who knows what they are doing.

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    The staff is always knowledgeable and friendly. The clear and brilliant has helped with pigmentation and evening skin tone.

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    3 years ago

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    2 years ago

    Laser away Naperville is amazing. Girls are knowledge and friendly! Love it there . Clean, good hours, great prices m!

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    They are so helpful. I really enjoyed my facials. I will recommend for friends and I can't wait for my next experience with them.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Saw Marissa today for last hair removal. Not only is Marissa very sweet, she listens to your needs and does a fantastic job!!

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    Page 1 of 2

    Ask the Community - LaserAway

    Review Highlights - LaserAway

    The procedure itself was very quick and Stephanie did such a great job of briefing me with the process and after care.

    Mentioned in 5 reviews

    Read more highlights

    Removery Tattoo Removal & Fading

    Removery Tattoo Removal & Fading

    (1 review)

    I began a tattoo-removal adventure with a company later acquired by Removery. Removery respected…read moreand observed the contract I had with the prior company regarding appointments and payment. This suggested to me genuine integrity. The person who removed my tattoo was competent and friendly throughout--she obviously had great experience and expertise--she was confidence-inspiring and also friendly, and also a font of information about tattoo removal, if I had questions or was just interested. It's a small thing, but--the communications from Removery about upcoming appointments were friendly reminders, no marketing going on--no pushiness just because Removery could text me whenever it felt like it! The way my experience with Removery was--I would say Removery is competent, and more than competent, it has great expertise to offer, and is honest, professional, and trustworthy. Oh! And my two tattoos that desperately required removal-?--they're completely gone! OK, one teensy weensy, teeny tiny black dot, but you won't see it unless you're looking for it. No skin damage, no scarring. So--it all worked out!

    From the owner: Welcome to Removery, the global leader in laser tattoo removal. Trust us with your tattoo removal…read morejourney. With 150+ studios in the US, Canada, and Australia, we offer high-quality service and care. Our experienced team of tattoo removal specialists utilizes cutting-edge laser technology for safe and effective tattoo removal. Whether you're looking for complete tattoo removal or fading for a cover-up, our expert team is here to help. Over 1 million successful laser tattoo removal treatments to date, we have the expertise you can rely on. Visit our tattoo removal clinic or studio for professional services tailored to your unique needs. Choose a tattoo removal professional today to remove, fade or replace a tattoo today.

    Ink and Arch Microblading Studio - Ink & arch

    Ink and Arch Microblading Studio

    (20 reviews)

    Years ago my aunt from Australia came to visit and I never realized how nice and bright her lips…read morewere. I complimented her on the fullness and brightness of her lips, and that's when she stated to me that she had a lips tattooed.... Immediately after, I knew I would have to get mine tattoo/tinted because how good it looked. I was very hesitant on where to go because this is permanent, and its on my face.. FINALLY after looking for the right person, I found Robyn at Ink & Arch, and I am SO glad I did. Robyns work is so beyond what this review can describe. From the moment I walked into her studio I felt like I made the right decision. She took her time penciling out my lip line before she got started tattooing. The lining was clean and accurate, she checked in with me the whole time to make sure how I felt about it. She did great penciling out my lips so I trusted her to proceed. We looked at colors, which she has very many of and I chose a pinkish/light red color (mixed two colors together) After the tattoo processing began, I was nervous naturally and of course it hurt just a bit but this is all expected. Robyn checked on me throughout the whole appointment to make sure I was ok! Upon completion, Robyn pulled up a mirror to my lips, I was in complete shock-- I absolutely LOVED my lips, the lining was FLAWLESS. I honestly couldn't believe how great my lips looked. The best feeling is waking up in the morning and looking lively because of my lips. I have received tons of compliments on my lips, sometimes I want to play it off like its my natural lip but I cannot because that means I wouldn't be able to rave about Robyn work. If you have the slightest inclining that you want to do it, just book, she will not disappoint! Ps- PRIOR to my appointment with Robyn, I was planning on getting fillers after my lips healed from the tattoo. I no longer needed to do that because the color added so much fullness and boldness to my lips so I decided to skip out on the fillers. I am so happy with my decision! (Lips tattooed June/21, Still very pleased with the results)

    Robyn was very professional, knowledgeable, and skilled. She did permanent make up on my brows and…read morelash line. I was due to start chemotherapy and wanted to be proactive about facial hair loss. I was nervous but Robyn made me feel at ease. Thank you, Robyn!

    Forever 25 Medical Center - Nesreen Suwan, M.D - Reception area

    Forever 25 Medical Center - Nesreen Suwan, M.D

    (197 reviews)

    $$

    My initial appointment was via a Groupon deal as I did not know what to expect…read more From the beginning with scheduling the office was friendly and quick with responses. Dr. Suwan was kind and informative about what options there were, how they differ, and which would be best for what I was looking to achieve (minimize 11's and forehead lines). The office itself is clean and well kept. So far I'm very happy with the results and already have my next appointment set. I don't have a before photo, but the last photo is me trying to make a face so the lines appear and as you can see my 11s and forehead lines are barely there and this is after only 1 appointment!!

    I went to Dr. Suwan in February 2024 for lip fillers and had a very disappointing experience. I…read morewent in for fillers only, but she repeatedly pushed Botox on me. The injections were rough, I had significant swelling and bruising around my lips, and I was given no aftercare instructions. My lips went back to their original size within a month. When I called, I was told I needed a second syringe and that this had supposedly been discussed during my visit. I went back, and instead of addressing why the filler didn't last, she tried to sell me a third syringe, commenting that my smile was "very wide." Once again, the results faded within a month. In February 2026, I went to a different injector (BRN, RN). She was thorough, gentle, and professional. She couldn't even feel any prior filler in my lips. I received one syringe, had no bruising, minimal swelling, and loved the results. The difference in skill and professionalism was night and day. Based on my experience, I would not recommend this provider.

    Atmosphere Tattoo - Got my eyebrow pierced by Julia Urbancik!! She did an amazing job and was so sweet and nice to both me and my friend!

    Atmosphere Tattoo

    (156 reviews)

    $$

    My best friend wanted to get his eyebrow re-pierced and he found atmosphere tattoo online. We went…read morein on Wednesday afternoon and the piercer hadn't gotten there yet. So we came back about an hour or so later and ended up having to still wait a little bit but, they have a large, comfortable, and very clean waiting area! They also have water bottles available to customers, which I think is smart at any tattoo shop. Everyone was super nice. They run the facility very professionally. By the time the piercer got there, he had a few people waiting other than us but was great about taking his time with my friend. Chris was very nice, professional and extremely clean. He made sure to ask my friend what exactly he wanted and it was quick and painless and affordable! I am loyal to my tattoo artist but if I ever needed somewhere new to check out I would definitely go back. I plan on returning to that piercer to get my nose done! So if you're looking for a nearby trustworthy tattoo shop, definitely check them out. I'll share a few pictures of the waiting area. I did not get pictures during the piercing process because it's a pretty small room.

    I had an amazing experience with @jadeddesireetattoo! I've been trying to book with her for a few…read moremonths but since my husband works out of town it was impossible, however she was patient and never replied like she was uninterested. She was extremely professional and kind. Jade made my tattoo experience like no other, I will most definitely be back! Not to mention it felt like we were just girls catching up which is a bonus for an overstimulated mom! The tattoo had also been healing beautifully!

    LaserAway - tattooremoval - Updated May 2026

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