I was with my sister at the Walgreens in downtown Naperville (store #3405), and the experience was…read moreabsolutely unacceptable. She went in to grab some detergent on sale, and as soon as we got to the register, the cashier--Mahendra, an older Indian man--called his manager over, claiming he needed approval for the purchase. He then said, "you people come in and buy all the detergent on sale to resell it." My sister immediately confronted him, asking, "Who is 'you people'?" He then claimed she wasn't buying the detergent for her home. How does he think he knows what someone's purchasing it for? She had 4 Tide, 4 Gain, and 4 fabric softeners because they were 4/$10--perfectly within the sale limits. When the manager arrived, even she seemed taken aback by his comments. She ended up ringing us up herself because she clearly didn't agree with what he said. If this hadn't been the third Walgreens we'd visited (since the others were sold out), we would've left everything right there. It's outrageous for our money to go to a store where we're treated like this. As soon as we left, my sister called corporate to file a complaint against Mahendra. This kind of racial profiling and disrespect cannot be tolerated.

Keosha is the best employee i've ever met. keosha the…read moregoatttttttttttttttttttttttttttttttttttttttttttttttttt ya heard unc

So I have been to this Walgreens at least a hundred times since I moved here in February of this…read moreyear. It is walking distance from my home and it is open 24/7 which makes it extremely convenient for me to do some quick shopping. As my husband and I were headed out to go to school the other day and our garage wouldn't open. The battery in the pin pad was dead! Ok so we will just use our garage opener....nope. That was of course in our car, which was in the garage. I began having a mini heart attack because naturally I had an exam that day and now I was either going to miss it or be extremely late. Then we remembered Walgreens! We ran as fast as we could over there. A very nice employee pointed us to the exact battery we needed, and we were in and out within two minutes! Plus, I got a second back up battery for free thanks to my Walgreens Wellness card (which is completely free and easy to sign up for, I highly recommend it. You'll save big bucks)! So we got in our garage and all was well. We just took a trip over there tonight because we didn't gave any sweets in our house so we raided the Walgreens candy and frozen section. Single serve cheesecakes, Charleston chews, and skittles. Mmm! I also use their photo department every time I need pics developed. They are so easy to upload onto the website from home, so cheap to develop, and so quick to pick up. Although it says an hour, I can usually get them in under an hour. It's really great. The store is always really clean and neatly organized. They have a full staff available at all times and they are always polite and willing to help in any way. I've used the pharmacy once and they were also really great. I will continue to happily frequent this walgreens!

Pharmacy does not answer phone at this location. Said one person was ahead of me, on phone, yet,…read more30 mins later, no one answered. Called a different day, same result. Picked up prescription for 30 day supply. Got home and 20 were distributed. All other pharmacies give actual sealed manufacturer container. Not this location...to miscount by 10 is ridiculous, then no one answers phone to resolve.

I spend a lot of time in Walgreens to find items to donate to the homeless shelter and this…read morelocation is wonderful. Other locations I have experienced being told I cannot buy 100 pencils on clearance because they have to save some for the other customers and my response was "They should have gotten here sooner" Another location a cashier left the front register to come to the back of the store to see if I was STEALING.

Worst Walgreens pharmacy!!! Never have the prescriptions. They don't take the people inside at all…read more They work on the line outside and not the people inside. They took care of 12 customers outside and one inside. So the 12 lazy people outside are more important than 3 people inside. Poor poor customer service. I need to transfer my meds elsewhere.

The Walgreen's Manager, Cameron, knows and practices GREAT Customer Service. I entered the store…read moreabout 15 minutes before closing. I could not find waterproof 1 inch adhesive tape in the store, even though 'shop on line @ walgreens.com' stated that they had some available to pick up. Cameron took the time and made the effort to accommodate me, the customer. I left one minute before the store closed with the product I needed. Cameron is an asset to Walgreens. Thank You, Cameron. David

Don't use their Pharmacy, it's never open!!! Your…read moremedicine is important, yet they can't dispense it without a Pharmacist being there AND the Pharmacist IS NEVER THERE! Literally drove up three times in the last month and the pharmacy was closed because the Pharmacist was not there!! I am using the Pharmacy at Jewel Osco and surprise, their prices are better!

My husband came home saying how rude they are there I've…read morebeen saying that for 10 + yrs Going to a different store now The girl that took care of both of us is just so snippy

Don not buy gifts cards from Walgreens , I got stuck with a 100 loss and Walgreens offers no…read moresupport.

Good experience with putting together my online orders for delivery. Most of these are done and…read moredelivered within or under the promised times, even on inclement days. I haven't been inside the store yet but will soon. They're a 24 hour store, pharmacy included. I appreciate good customer service and the staff at this location always comes through for me.

Terrible service and management could not give a rip…read more Verbally submitted a complaint to the manager who said he could do nothing and to call corporate. I called corporate left a detailed explanation of the complaint and surprise surprise I never received a call or email back. Store management must get there and lack of caring for their customers from corporate

I've always avoided this store and easily pass it up for another. The building is extremely old and…read moreby far one of Walgreens ugliest concepts. Floors are old square tile and the bathrooms in the store should be condemned . My problem is with the pharmacy, and how pharmacist feel they can make new laws. I called for a specific medication, I was lied to. Was told there is no way to check to See if another store has it LIE! Why lie if I know stores can check another store's inventory. When Confronted about the lie, she said she didn't want to orDer it, even if she did have it , it's reserved for another "patient." Pharmacist are a dime a dozen, and soon none of you will have decent jobs. Unless you are one of the few that can compound, Bye. Ugly store Deceitful staff Unprofessional Excessive hold time

Love that Walgreens is so close by almost in every corner like 7-11. It's so convenient to pick up…read moremake up, drinks, prescriptions, and more, all in one spot. Clean, near by, and friendly staff. My kids fav here are the Samurai nuts which are Japanese coated peanuts.

Customer service is horrid. I came in for detergent and stepped up to the counter where there was…read morean employee who looked at me but just ignored me. I waited for an acknowledgment or a simple greeting and nothing. Until another worker said they'll take me in another register. Ridiculous. At this point Walgreens should invest in self checkout lines and cut employees who drag down their customer service scores.

I am giving this Walgreens 5 stars because of Trace. I called, an actual a phone call, and Trace…read moreanswered. I needed a specific item and she was able to get it for me. Back story, I used DoorDash to pick up the item. They could not find it... I called the store, while the shopper was shopping. Trace found the item, that the shopper could not, and brought it to the register. Thank you so much for your help and kindness, Trace.

Like a kid in a candy store, this shop is filled with delightful smelling soaps, scrubs and candles…read moremade locally. All "kidding" aside, stop in and you'll want absolutely everything in the shop. I mean all of it...even sweet Megi--the queen bee who taught me a thing or two about beeswax candles. Did you know that burning 100% pure beeswax candles can purify the air quality and allergens in your house? Though I was in the store yesterday, I couldn't get myself to write a review until I had the chance to try some of the beyond amazing soap samples I received from Megi. I smell so good, and my skin feels pure and soft. I now understand the value of using quality products. Their specialty handmade soap is a goat milk and honey soap. Not only is the bar they make so pretty and artistic to look at, it smells so good you'll want to eat it. Their products are small batch, and I think Megi told me some of the soaps take six weeks to cure, but don't quote me on that. They also carry Savon De Marseille soap from France. Apparently you won't find this soap anywhere in the area. If you've passed by this shop a million times and always wanted to stop in, just do it. There is parking out front or across the street, and after you pick up some soap you can head up the street for a cup of coffee at Arriva Dolce. It's totally worth it. Whether you need a gift or want a personal scrub soap for yourself, you can find it here. Note: Ralph E reminded me that I was stuck on review number 666, so it was very important that I write this immediately ;-)

Sarah from this company has been absolutely fantastic to deal with. I received an item that didn't…read morework for me. She went over the top to be sure I got what I needed. Their products are SO fantastic, but the customer service is above and beyond great!! Thanks girl! Mary Budler Arlington Heights , IL

I'm not sure what pharmacy is worse on Roosevelt Rd in Glen Ellyn... Walgreens or CVS. Absolutely…read moreawful. How long is too long to weight for a prescription...30, 45min? Every single time. Thank goodness for Amazon that I only have to come here when the doctor prescribes something for a cold.

I dropped off a prescription weeks ago. A disheveled pharmacy employee informed me he was out of…read morewhat I needed so he'd order some and contact me in about a week. I doubled checked to make sure they had my contact details and the unkempt employee agreed he did. Fast forward a few weeks without contact and I return to the store in search of my prescription. After waiting out an employees system issues (while another employee kept helping the people behind me) I was informed that they had no record of my prescription what so ever. This place is an absolute joke and you should do business elsewhere.