I have been taking both of my little ones here for over a year. Not ONCE have I been told…read morebeforehand that rescheduling an appointment would be $60. This is greatly disappointing as I really liked Dr Whang I think she does good with kids but this is not acceptable. If you weren't warned before. Read this $60 if you don't reschedule BEFORE 48 hours.

We had such a wonderful experience at Pediatric Eye Care & Surgery with Dr. Sarah J. Whang. From…read morethe very beginning, the front office staff was incredibly kind, professional, and made scheduling an appointment so easy and stress-free. Dr. Whang was truly amazing. She was so warm, patient, and attentive--she really took the time to listen to all of our concerns and answered every single question thoroughly. What stood out the most was how she connected with my 11-year-old son. She spoke directly to him, made him feel comfortable, and even took the time to answer his questions in a way he could understand. That meant so much to us as parents. It's not always easy finding a doctor who is both highly knowledgeable and genuinely compassionate, but Dr. Whang is exactly that. We left the appointment feeling reassured and cared for. I'm so grateful we found her and would highly recommend this office to any parent looking for excellent pediatric eye care.

The place was like an airport ( LAX). It was so busy in the lobby that I thought I might be at a…read moreStarbucks. My eye exam with Dr. Betsy Nguyen was remarkably negative. She came into the examining room and barely made "eye contact" with me (no pun intended). She was no nonsense and seemed to want to skip any "small talk" and simply take care of "business." She had no patience for my being uncomfortable and actually gave me an insult about not being able to keep my eyes open because of my "anxiety." I've never experienced a doctor who seemed so completely void of any semblance of good "bed side manners." The doctor seemed in a hurry to dismiss me and get to her next patients. The entire visit with her was approximately 10 minutes with her demonstrating the correct technique in applying eye drops.

Dr. Betsy Nguyen is hands down the best eye doctor! I've been seeing her for a few years now, and…read moreshe has always been incredibly patient, kind, and thorough. She consistently helps improve and manage all of my eye concerns, and I truly couldn't ask for a better doctor. The Coastal Vision Group office is always kind, professional, and friendly, making every visit a positive experience. If I ever moved out of state, I would honestly fly back just to see her. That's how much I trust and appreciate her!

Dr Sami was one in a million Doctor, God sent him to us especially for my Daughter Nathalie, when…read moremy Nathalie was 3 months old she got diagnosed with PHPV Persistent Hyperplastic Primary Vitreous and Dr Sami found a clot on her eyes and did surgery right away. We missed him everyday, we cannot find the Best and The Kindest Doctor like himMy Nathalie is Now 19 years old but whenever i have to go get my eyes or my daughter eye check at Kaiser, i still keep mentioning him to the nirse/ secretary and or receptionist there. He made a Huge impact in our Lives. Dr David Sami is A God Sent to each and every Patient that her meets and Attend to.May God Protect and Guide him for Always.. I would Definite recommend him to everyone!!!

Dr Sami is very informative and listens attentively to your questions and suggestions prior to…read moregiving you sound advice. He's definitely a breath of fresh air. He definitely missed his calling for being a comedian. Extremely quick wit. My wife and I sat back and listened closely to his funny on time replies. We both are impressed, he's a wealth of knowledge. I've been experiencing diplopia with double vision. His overall assessment was very accurate and he's given me hope. If you're reading this Dr. Sami. Thank you very much you're the BEST!!!

Harvard Eye Care was outstanding! I was seen by Dr.Terada and received quality care, which was…read moreprofessional, efficient, and attentiveness for my health. Additionally, office experience was second to none!

Arriving 10 minutes early today for a new-patient appointment with Dr. Jeffrey Jacobs, MD., I was…read morecheerfully greeted and asked to have a seat. 30 minutes after my appointment time, I had a preliminary examination by Dr. Jeffrey's technician. I was directed to again have a seat out in the reception room and wait to be called back in to see the doctor. I waited for nearly TWO HOURS after my scheduled appointment time. There were no updates on the delay nor information regarding anticipated wait time. There certainly were no apologies for the delay. After the 2 hours, all the reception staff members apparently left for lunch, as there was no one in sight from whom to seek information. More than a bit perturbed, I left. I walked out the door without ever seeing Dr. Jacobs, MD. As a dentist, I understand that treatment and procedures can sometimes require more time than anticipated. Prior to my appointment, Harvard Eye Associates repeatedly reminded me of my appointment time and of the importance of punctuality. "Arrive 15 minutes early," they requested -- presumably so the doctor will not have to wait for me. Apparently, that only applies to the doctor. Patients absolutely deserve to be treated with dignity and respect. At a minimum, their time has value, and it is remarkably unprofessional to ignore someone waiting --- for 2 hours.

I saw two other ophthalmologist I went to see Dr. Bhat. I was having vision problems and turns out…read morethat I had cataracts in both eyes. I got my cataract surgery done on both eyes and let me tell you the care was excellent. I was able to see clearly by the evening and the next day I was able to go to work He's an excellent surgeon and knows what he's doing. Very calm, collected and professional demeanor. He does not rush you and answers all questions very patiently. Also respects your time and for the most part sees you on time. Did not push to Upgrade the lenses like other offices. Staff is excellent and very friendly. I am referring all my family members to him.

Dr. Bhatt is an exceptional physician and a rare talent. I have completed both cataract surgeries…read moreunder his care, and the experience was excellent from start to finish. Undergoing eye surgery can naturally be nerve-racking, but Dr. Bhatt's calm demeanor, clear communication, and professionalism made the entire process reassuring and seamless. His staff is equally outstanding. Everyone is pleasant and easy to communicate with, and Maria at the front desk deserves special recognition for her warm, welcoming attitude, and consistently kind demeanor. Overall, if you are seeking a highly skilled and compassionate surgeon for your eye care needs, Dr. Bhatt is truly an excellent choice. I highly recommend him.

Dr Sinchai decides to close his business. Tried to get my medical records, took months. Finally got…read morethem just before my new dr appt. he said contact some record storage company out in no mans land USA.

In November 08, 23 . I had cataract surgery in both eyes. My eyes haven't been the same since. I…read morehave Haloes around lights ,see streaked Blurred vison. He is aware of these problems also stated that the problems would go away in due time. Nothing has changed I'm seeking other advise to resolved this problem. Oh ! he stated that I'm seeing the implant that he inserted into my eyes.

I've been to Bryan Ma for the past couple of years…read more Their stuff is very friendly not only that they're very convenient with answering your questions. If not over the phone via text and they're very reasonable priced the doctor is also a very good optometrist. I highly recommend.

Found you on yelp, and figured you had to be decent given you have a 100% 5 star rating so we came…read morein on a hunch, and it sure paid off. Thank you Dr Ma! Thank you Daily! You took spectacular care of my mom this morning.

I can't thank Dr. Eifrig enough for his outstanding care and expertise. I truly believe that if it…read moreweren't for him, my mom could have lost her vision. We are incredibly grateful that we found him. His professionalism, patience, knowledge, and compassionate guidance have made such a meaningful difference in my mom's journey toward better vision. We are truly thankful for everything he has done for her. The entire staff is also amazing--always kind, welcoming, and caring. From the moment we walk in, we feel supported and well taken care of. We are so grateful to Dr. Eifrig and his wonderful team!

Dr. Eifrig is exceptional...very smart, deep experience with new technologies, collaborative, with…read morean excellent and friendly personality who listens and takes time to explain things. ​ The staff is excellent as well.

I called your Tustin clinic spoke to your staff, a certain Sarah, on April 10 about a medical…read moreurgency on my left eye. Symptoms as I relayed to her over the phone-- particles of sand streaming & waving on my left eye's vision. A persistent cloud reducing eye's vision. Sarah said she is to call me back for an appointment with Dr. Grace Kim, who just examined my eyes in early March, 2026. In fact I told Sarah I saw I owe $30 for that visit and if I can write a cheque and mail it over. Considering the urgency of my eye's condition, symptoms of which as explained to her on April 10, SHE NEVER CALLED BACK FOR THE APPOINTMENT she was to set for me. Medical Negligence! Going into a weekend and as a step to address my eye's condition before Monday opens, I was examined yesterday at Memorial Care Urgent Care nearby at Bellflower. Dr. Rosebrock who attended to my eye was of deep concern as symptoms were indicative of posterior vitreous detachment but he can't do much and advised to seek eye specialist 1st hour Monday without delay. I am channeling this complaint to you, Dr. Simjee because I couldn't find the name of your office manager to complain of your terrible Tustin staff. Patient Francis Wong

Still have the best eye doctor in town. I have been seeing Dr. Simjee for many years and want…read moreeveryone that's looking for a great eye doctor to go to her, she treats her patients with true concern. If you are looking for a doctor that cares about you look no further. These days we don't always get what we want in our visits the rush in and out. Dr. Simjee is professional, friendly and goes above and beyond. I love her.

This is my first time using my new insurance and I was worried about calling and dealing with all…read morethe paperwork. Acuity was able to see me same day and made it really easy. My appointment was set with Dr. Chew. Let me just say. I was a bad customer this time. I came in with two different older prescriptions and 2 pairs of glasses. It was a mess. I was really frustrated because a new pair of glasses I purchased (with a valid prescription) made me feel disoriented. Dr. Chew was so incredibly kind and patient with me. He even checked my glasses to make sure the company I bought them from didn't mess up. He did a very thorough exam and explained what he was thinking to me and I am really happy with how the appointment went. I went from feeling frustrated and annoyed to feeling relieved. I had a great experience!

Let me start by saying the ONLY reason for the second star was because the doctor I saw was very…read moregood. Outside of the actual doctor being in the room the whole process was a mess. Appointment made and when I got there I still had to wait almost an hour to see anyone. I know this can happen but don't schedule appointments you can't accommodate for. After seeing the Dr I was informed I needed bifocals (damn I feel old now) but not to worry because I could get progressives. I actually felt pretty good about this. We finished and I headed towards the glasses area to get them ordered. 1 person ahead of me, 25 minutes later I was seen. For my insurance there are only so many pairs available that are covered but the selection was something out of a comic book. Probably 40 pairs of very large, gawdy women's glasses and about 5 pairs of men's glasses. I chose the only pair that either didn't make me look 70 or like Dahmer. Cheap plastic glasses with fake wood arms... more on this in a minute. Asked if I could pay the difference for a better pair and was told no, that the insurance would ONLY allow me to get their crappy frames. Insurance problem, I get it, but at least have more options available. I was also then told that progressives were not covered. No option to upgrade. These glasses suck. I have replaced screws 4 times now. Trying to order new ones online and lo and behold no PD number on the prescription. I called in at 10:30am to the number and got a woman who was "helpful" but she could not provide the PD number so I had to receive a text "after lunch" or after 1pm. . No text received. I called again today and got a gentleman who apologized, could not provide the PD number and would have it emailed this time. I asked straight up... they are a call center. Now I get that offices are cutting costs but when I want to speak to my eye doctor's office I don't want to have a call center handling my medical information, and I appreciate ACTUALLY speaking to someone in the office. A simple call to the office could produce the PD number in seconds instead of "by the end of the day" when I called at 8:30 am. Oh, and they scheduled a 1 year checkup knowing full well that my insurance only covers every 24 months. That appointment sure as hell isn't happening with Acuity.