Nando's at The Vaults in Bolton is located on the lower floor of Market Place Shopping Centre, I really like this area of the mall, despite being several years old, it still feels new/modern, especially with the exposed bricks.
This Nando's location is pretty much your average Nando's in terms of menu and pricing, with the exception of serving halal chicken only.
I do have a couple of issues with Nando's in general, as I do find the food to be rather pricey for what it is, especially in a fast-casual environment, combined with the fact they do not have mayonnaise, discontinuing this in 2022 for a vegan alternative, but as far as Nando's locations go this one isn't too bad.
The staff are pretty friendly, and they took allergies seriously, as with any Nando's location, the manager does take your order. Around 5-10 minutes after ordering, I was approached by a staff member who informed me that they only had one pack of gravy left which was opened, and advised that they normally use a new gravy for those with allergies, and it would be up to me whether I decided to have it or be refunded - They told me there wasn't a cross-contamination risk which makes me confused why they would even tell me in the first place if it made no difference!
I ordered a 1/4 chicken with the maple and orange spice, with a side of peri chips and mash to go along with the gravy, even though the quarter chicken was a leg piece, there was a nice amount of meat, and it was reasonable quality. The mash was fine, but it did require a good stir as it was stuck together and likely microwaved, while the peri chips were up to the usual standard with a good helping of the peri salt.
Friendly staff, fast service, and a "different" yet visually pleasing exterior compared to other Nando locations. 3* read more