Hands down, the sweetest and most talented alterations expert I could've asked for. She knew…read moreexactly what to do--without me even having to say a single thing. Her attention to detail, calm presence, and experience made the entire process smooth and stress-free. My dress fit like it was made just for me (because after her magic, it basically was!). I'm so thankful for her care and expertise--she made me feel confident, comfortable, and truly beautiful on my wedding day.

I wouldn't even recommend this place to my WORST ENEMY. No bride should have to go through what I…read moreexperienced here. From the beginning, the process was chaotic and misleading. At my initial appointment, I clearly explained the alterations I needed: unlining the bodice, taking in the dress, adding lace to the neckline, adding a bow at the waist, and adding a CRINOLINE TO THE SKIRT. I was quoted FOUR THOUSAND DOLLARS, which already felt excessive. When I returned to review everything, the owner denied ever agreeing to unline the bodice and made me feel like I had imagined the conversation. It was incredibly frustrating and honestly upsetting. Only after I pointed out that it was written in THEIR OWN NOTES did they reluctantly agree to include it. Trying to adjust the scope to reduce costs turned into an even worse experience. When I called to REMOVE the crinoline from the skirt and asked for an updated price breakdown, I was met with SHOCKING hostility. The assistant raised her voice, spoke to me in an extremely disrespectful way, and told me to come pick up my dress if I was "trying to negotiate," which I was NOT. I was simply trying to make the alterations more affordable. She refused to provide an ITEMIZED breakdown and instead doubled down on being aggressive and dismissive. She also told me that if I removed the skirt alteration, the bodice alone would cost TWO THOUSAND DOLLARS and that she would NOT adjust pricing to reflect the reduced work. When I went to pick up my dress, the same assistant avoided eye contact and denied the entire interaction. A coworker who overheard the phone call came with me and confirmed EXACTLY how I was spoken to. Even then, there was NO apology, NO accountability, and NO attempt to make things right. The lack of professionalism, transparency, and basic respect is honestly SHOCKING, especially for a business working with brides during such an important time. I left feeling disrespected, dismissed, and completely unsupported. This was one of the WORST customer service experiences I've ever had. DO NOT go here unless you are prepared for a stressful and deeply disappointing experience. (Response to her comment below) At no point was I unwilling to follow professional guidance or understand the complexity of the work. I was very clear from the beginning about what I wanted done, including unlining the bodice, adding lace, a bow, and a crinoline to the skirt. I also understood that certain elements might be more labor-intensive, which is exactly why I asked questions and tried to adjust the scope. The issue was not simply pricing or feasibility -- it was HOW I was treated. When I called to remove one of the requested alterations to make the cost more manageable, I was not "shifting scope" irresponsibly, I was trying to work within a budget. During that call, I was spoken to in a way that was completely unacceptable. Your assistant raised her voice, was openly hostile, and refused to provide an ITEMIZED breakdown when I asked for one. I was told to come pick up my dress if I had questions, which is not a professional or respectful way to handle a client. To be clear, I did NOT walk away because of the complexity of the work. I chose not to move forward because of the lack of professionalism and the way I was treated. A coworker of mine overheard the phone call and accompanied me when I picked up my dress, and can confirm exactly how that conversation went. I understand that not every project is the right fit, and I respect a business declining work when necessary. However, that does not excuse dismissive or hostile communication with a client, especially when simply asking for clarity on pricing. I stand by my review. Brides deserve transparency, respect, and professionalism throughout the process -- regardless of whether the work ultimately moves forward or not.

The ladies here do a fantastic job. I paid 100$ to get 4…read moreseams taken in and shoulder straps shorter. It was more than I wanted to pay for the work but well worth it! My dress fits perfectly now and it feels good!

I have been calling and no answer. Just found out that Olga passed away months ago. She was the…read morebest!!!

I took a bridesmaid dress to be hemmed for a wedding and was delighted. Very professional and fast!read more

Diana is absolutely brilliant at what she does. She transformed my dress exactly the way I wanted…read moreit, with precision and ease. I would highly recommend her to any bride.

I cannot recommend Sinem and her team at Sew in Love enough! I brought my Anthropologie wedding…read moredress to her for a November elopement and had a fantastic experience. I had three fittings in total; every appointment was on time, efficient, and professional. I was nervous because I wanted to wear my dress without a bra--something I had never done before. Sinem listened to all my concerns and expertly tailored the gown to my body so that I felt completely supported. She even helped me navigate "boob tape" during my final fitting! She also managed to hem the intricate lace perfectly for my height and shoes without losing any of the detail. Beyond her talent, Sinem is warm, caring, and feels like family. I will be using her for all my future alterations! Her services were worth every penny :)

So thankful for the quality service I received for my wedding dress. It fit perfectly and was done…read morein a timely manner. Highly recommend this shop. Always so kind as well.

I booked an appointment with Natasha, we met her in 415 Madison ave…read more I just picked up my clothes today and overall I am very satisfied. However,In the past I have went to a local dry cleaning and tailoring places for these type of service and was very dissatisfied. I will recommend her to other .

After buying my dress at The White Gown (which was great), I was introduced to Natasha to tailor my…read moredress. Natasha altered it well, and it fit before I left the store - however, upon getting to my wedding and hanging up my dress, we realized the inner most layer of fabric still had about 10 safety pins in it and the hem was never finished. I was constantly stepping on the innermost layer. Also, she had told me she would add to the bustle on the dress to be more secure, which was not done. The bustle broke off the dress, and the back of the dress ended up having to be safety pinned in order for me to dance during the evening. If not for having very crafty friends and family, the poor job Natasha did would have really affected the evening. If given Natasha as a seamstress, ensure everything you've asked for is 100% completed before leaving.

Susan and her team were amazing! Two weeks before her wedding, my daughter sobbed in the fitting…read moreroom of a tailor's shop. Her beautiful dress looked all wrong. Some of the problems were obvious and others were hard to pinpoint, but the effect was a mishmash. My daughter called Susan and after several reassuring texts, made an appointment to come into The Wedding Dresser. From the get-go Susan understood what was wrong & how to fix it. Her team went to work. The dress was how it should have been - masterful work, a talented team, and able to pull it all off in record time!

The owner of The Wedding Dresser, charges high prices for reasons I cannot comprehend. I brought my…read moredress to Susan and agreed to pay her $1600 for quite a few alterations. I asked to stop the alterations because I could not afford to move forward. Susan said no problem and that the hem was done. When I picked up my dress, the hem was not finished, only the inner layers of the dress had been hemmed and they'd been hemmed WRONG! They were ascending rather than descending. This incorrect hem cost me $750 (1/2 of the total which is very high pricing!) but because I did not have an itemized receipt (though I asked for one) that price shocked me. The top layer was the shortest and they got longer from there so they were ascending rather than descending which is not how I brought the dress in or how wedding dresses are supposed to be hemmed. I called Susan, assuming it had to be a mistake, but she refused to fix her mistake. I found a seamstress to complete all alterations for 1/8 of the price. Susan had google remove my review threatening to sue me for defamation and extortion but I don't want her money, nor did I ever threaten her or lie. I just don't want others to have the experience I had. Google is biased and sides with business often. Customer service is all I ever asked for and wanted, a simple apology, any kind of offer to adjust the incorrect hem would have been more than enough.

I brought in my red floral brocade gown to Remziya at Pinpoint Bridal because I did not like the…read moreoriginal design of the top of the dress. As she makes all her own dresses, I trusted that she would be able to redesign the top to make me look my best. Remziya miraculously transformed the top part of my gown into my absolute dream dress that exceeded all my expectations and made me feel so beautiful and unique on my wedding day! She is flexible, creative, professional, warm, kind, and an amazing dressmaker!! Thank you so much.

Pinpoint Bridal is incredible! I came in with my mom's 36 year-old wedding dress, which had also…read morebeen her mom's dress in the 60s, and it was in terrible condition when I dropped it off. She completely remade it and was even able to salvage some of the original lace. It looks even more beautiful than before! She is a true artist.

Every time you come, you have 40+ years of experience and tailored help for everything and anything…read moreyou need. One stop shop and the value is unbelievable. If you're in the area, this is the best kept secret. Incredibly hard-working and experienced ladies. Also speak Russian!

They did such an excellent job the first time that I thrifted a leather jacket in need of a new…read morezipper. Once again, quick response, a very fair price and a few days later I was delighted to pick up my new jacket with a zipper that matches its overall style perfectly! Looking back at the first jacket that they repaired, I see that they selected just the right zipper for that one as well! Bravo and thanks! Shout out to that blonde lady who's so incredibly nice, as well.