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    Nalser Engineering

    5.0 (2 reviews)
    Closed • 8:00 am - 7:00 pm

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    Atticare - Happy to announce we've been diamond certified !

    Atticare

    (457 reviews)

    After an HVAC inspection turned up rodent damage in our attic, we had a couple of quotes from…read moredifferent vendors, and went with AttiCare. I'm very happy we did. Lina came out and did the inspection and explained the types of services they offered. We wound up going with the full sanitizing, rodent-proofing, and replacement insulation. The crew came early, took a great amount of care with our home, built a full ET-looking plastic tunnel through the house and to the attic to keep everything sanitary, and finished that day. It was a very smooth experience, and I recommend them.

    I'm very disappointed with my experience with Atticare…read more After I paid the deposit, Atticare was unable to come on the date that had originally been discussed. I kept waiting for a confirmed appointment, and it was only after I told the manager handling my project that I wanted my deposit refunded if they could not schedule the work that they finally arranged a service date. The project included crawl space cleaning, sanitizing, rodent proofing, and a newly built crawl space access door. After the work was completed, the manager told me that I would receive before-and-after photos within a few days. Several weeks have now passed, and despite multiple follow-ups, I still have not received those photos. The newly installed crawl space door also showed visible damage shortly after installation. When I reported it, I was initially told that the wood may have "come that way," even though this was supposed to be a newly built door. The manager later said they would follow up and arrange for someone to return, but several weeks have passed and the door still has not been repaired. In addition, after Atticare completed the crawl space cleaning, the HVAC technicians who later worked underneath the house told me that there were still animal droppings in the crawl space and that it had not been cleaned thoroughly. I paid the project in full. What disappoints me most is not just the quality-control issues, but the lack of follow-through. I have contacted the manager multiple times and have repeatedly been told that these issues would be followed up on. Several weeks later, the promised photos have still not been provided and the damaged door has still not been repaired. Atticare also provided a one-year warranty for the work. However, based on my experience trying to get these issues addressed, I have very little confidence in what that warranty actually means in practice. If a problem with a newly installed door cannot be resolved after several weeks and multiple follow-ups, it is difficult to see how the warranty provides meaningful protection to the customer. Based on my experience, I'm very disappointed with both the quality of the work and the after-service support.

    Nalser Engineering - homeenergyauditors - Updated October 2026

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