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    Naked Cactus

    5.0 (1 review)
    Closed • 9:00 am - 9:00 pm

    By appointment only

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    11 years ago

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    People searched for Eyelash Service 289 times last month within 15 miles of this business.

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    Lash Up

    Lash Up

    3.1(73 reviews)
    8.8 km•Terra Losa
    •$$

    I went to there for the first time and Rayna did an amazing job. First price is not too cheap but…read moreit worth it!! I didn't decide what kind of eyelashes but she suggested that mix signature and hybrid style. It stayed longer that I expect! I would come back again!!

    Very disappointing experience especially with the way gift cards are handled…read more I am extremely disappointed with this company and, after this experience, I would not recommend purchasing gift cards from them. The gift card promotion was misleading, and when I questioned how it was being handled, the company did not honor what I understood to be advertised. What made the situation even more concerning was the handling of the gift card balances. What is especially concerning is that I had two gift cards that were actually on my account, while another two were gifts that had never even been added to my account. Yet somehow, there were questions surrounding balances and transactions on those cards as well. The whole situation left me with serious concerns about how the gift card balances and transactions were being managed. When I reached out to try to resolve the issue, I expected someone to look into it professionally and work toward a reasonable solution. Instead, the communication turned into an ongoing back-and-forth argument. Rather than trying to understand the customer's concern or find a resolution, the person handling the matter seemed more interested in defending their position and insisting on their own interpretation of the rules. I want to be clear that the staff I have dealt with in person have actually been the best part of this company. They have been friendly, knowledgeable, and helpful. Unfortunately, the experience dealing with the owner or whoever deals with their email communication has been the complete opposite. The lack of customer service, willingness to listen, and professionalism was extremely disappointing. Customers should not have to argue repeatedly to have a company properly investigate a gift card balance or explain unexplained transactions. If a promotion is advertised, customers should be able to rely on those terms, and if there is a misunderstanding, the company should be willing to work with the customer rather than simply dismissing the concern. My advice: be very cautious when purchasing gift cards from this company. Based on my experience, I would not purchase them again. It has completely changed my perception of the business, which is unfortunate because the staff themselves have been wonderful.

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    Lash Affair - Extension eyelashes

    Lash Affair

    2.5(43 reviews)
    13.3 km
    •$$$

    Very disappointing experience!…read more This was honestly a very disappointing experience, and I will not be coming back. Today was only the third time in my life that I've had eyelash extensions done. I had a gift card that clearly specified the exact type of lashes I wanted, but unfortunately, the result was nowhere near what I had requested. The lashes were extremely sparse, with barely any volume or length, and they didn't even have the natural look I was hoping for. What is even more disappointing is that approximately 4 hours after the application, without touching or rubbing my eyes at all, around 8 lashes had already fallen out. I find this completely unacceptable for freshly applied extensions. On top of that, I paid $165 for the service, and I still felt pressured to leave a tip. I was asked about tipping in front of other customers, which I found very uncomfortable, especially considering how unhappy I was with the service. For $165, I expected a much more professional service, lashes that actually matched what I had requested, and most importantly, extensions that would last more than a few hours. Overall, this was a very poor experience, and unfortunately, I will never be returning or recommending this place.

    First, booking is very efficient although there would be a cancellation fee once you booked the…read moreappoinment. No big deal. I was very excited with my appointment. The day came and I went to their studio. The lady at the front didn't even greet me, she looked at me like I have nothing to do with their place and said "Did you book an appointment?". I said, yes I do have an appointment. Didn't even ask me to seat nor offered anything (which I would greatly appreciate). While I watch her greet other clients and being friendly to them. I do not know what to feel that time if I am being discriminated or are they just regular customers and it was my first time. The service I had which is Lashlift is awesome anyways. Chelsey W. talked me throughout the process and I am very satisfied with her job. She is very friendly and kept me relaxed. Very nice and relaxing place. Washrooms are awesome. Quite pricey. I would probably go back just because of Chelsey. Please tell the ladies at the front desk to be friendly! I love your place but the first impression they made to me is terrible.

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    Www.lashaffairlounge.com

    Naked Cactus - eyelashservice - Updated October 2026

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