Needed my dryer vent cleaned. Booking was easy/straightforward and price was fair. Technicians…read more(Vance and a partner) came out on time, performed the somewhat complicated clean-out, and tidied up afterwards. They were also very nice. Have already recommended this business to 2 others.

Reached out to Bay Services for a second dryer vent cleaning…read more Excellent scheduling and communication ahead of the cleaning like last time. The technicians texted me also before arriving and were quick throughout the process. Like last time, they were super careful with their equipment getting in and out of the house, had booties on and took care with everything. I appreciate Bay Services efficiency with the vent maintenance so much.

Really good job! Good communication and Gabriel was great! They installed a new fire place at…read morereasonable cost.

I feel like I should warn other people about this company. They were a NO SHOW when I got up early…read moreat 9am to meet them. They have ONE technician for the entire Bay Area. If someone is really "sick" they should let you know at least an hour before not half an hour after they are supposed to show up.

The technician was wonderful and kept me informed as work progressed. The work was clean and quick…read more I can recommend them highly! PS the work I had done was dry vent cleaning

Fantastic company that is easy to work with, provides a fair quote and does a stellar job. Reached…read moreout to Chimney Clean Company when our chimney cap flew out during the storm last week and we needed a replacement. Dan immediately responded to our request, provided a reasonable quote for a new chimney cap and helped schedule the job. A couple days later, the technician showed up, was very friendly and efficiently replaced our chimney cap within 15 minutes. Really stellar service; a company we would certainly do business again with.

Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

I may have already completed an unsolicited review, but just in case:…read more Nathan was amazing! Prompt, super clean with our home, and did an amazing job. He noticed several unrelated issues with the fireplace that i hadn't even called him for, and fixed them right away. We have been enjoying our fireplace ever since his visit... it's working better than it ever worked before!!

Nathan responded quickly and got to help us for inspection in a very timely manner. Service is neat…read moreand very professional. Price is very reasonable. Thank you Nathan!

Lex cleaned my dryer vent today. He arrived right at the scheduled time of my appointment and…read morecleaned thoroughly and cleanly. I did not know where it vented to outside so he had to go the extra mile to find it for us. I do recommend and I will definitely be calling him back to do the whole HVAC cleaning!

I loved how easy it was to simply go to their website, see a price, and book right away…read more I had a dryer vent issue and they were out in under 24 hours to get things fixed. David and team showed up, immediately got to work. Explained the issue, did the clean out fix, explained in detail what I should tell my landlord to have the issue not happen again. If your dryer is having vent issues, these guys will take care of you.

Baycare responded to my Yelp request very promptly with a details on how to schedule. They were…read moreable come out really quickly and had very good pricing. I was able to have my fireplace and chimney inspected, cleaned and repairs made to the upper portion with fresh paint in about two hours. I was very happy with their service and attentiveness. They also made a great recommendation for replacement doors on my fireplace. I would recommend this company for residential repairs.

I had an amazing experience with this chimney cleaning and repair service! Tony was absolutely…read moresolid from start to finish. He showed up on time, thoroughly assessed everything, and walked me through what truly needed to be done versus what was just "nice to do." That level of honesty is rare these days, and I really appreciated his transparency. The work was done professionally, efficiently, and with zero upselling--just real recommendations that made sense. My chimney looks great, and I feel confident everything is safe and up to code. If you want honest, high-quality work done right the first time, ask for Tony. Highly recommended!

I worked with Aaron to purchase a Kozy Heat Nordik 41DV. Aaron is extremely helpful and friendly…read moreand answered my millions of questions. My builder constructed the wall framing, added an electrical run, and redirected the existing gas line. I live near the showroom so Aaron didn't mind stopping by to perform the pre-installation inspection. I was super fortunate to be able to snag an open installation appointment just one week later. 2 guys on the EmberWest install team came by and reworked my existing flue, chimney topper, and of course installed the new fireplace. I'm currently waiting for my builder to close up the wall and install the mantel, wall ledger tiles, and hearth. Once this is complete I will be calling Aaron to schedule our final log setup and testing. I realize this review is being written before my project is done but everything has gone perfectly so far and I expect the final setup will be more of the same - perfection!

Our gas fireplace hadn't worked for over a year and a half, so I finally reached out to Emberwest…read moreafter a friend's referral. Even though they kindly let me know they weren't taking new clients this year, Aaron still took the time to ask for our fireplace model number and photos. To my surprise, he actually called and walked us through a few standard troubleshooting steps over the phone! We could see the igniter wire glow red-orange but turn off after a few seconds. He explained that was a good sign -- then suggested we leave it on, and toggle the wall switch as needed to help the system reset. After a few tries, the pilot light finally came on, and then the fireplace kicked in! Aaron explained that when a fireplace hasn't been used in a while, the gas line can fill with air -- you just have to let it run a bit to clear it out. I really appreciate Aaron's kindness, patience, and expertise -- especially even though we weren't official clients.! Thanks to his guidance, our fireplace is working again, and we'll be staying warm all winter. Highly recommend!

This is who you want to hire to fix / repair / clean your chimney! Martin is fantastic. He told me…read moreexactly what I needed to do for safety and to protect my house, and different options with transparent pricing based on whether I planned to use the furnace vs just keep the chimney and house safe. He showed me where other people were trying to sell me "fixes" I didn't need. He patiently answered all my questions as an uneducated but curious homeowner comparing multiple quotes. He responded quickly to all texts and calls and was always very kind and generous with his time. The quote for the work I decided to do was similar / less than another company I looked at and Mr Chimney seemed like a far more professional company in terms of communication, presenting options, estimate, etc. Their office seems understaffed (maybe just 1 person working there?), but Erica is super nice and sent the estimate and scheduled the job...best to call her because they must be overwhelmed with email and I didn't get a response to email. The day of the work, the workers came on time, were super nice and explained everything and answered all my questions. They were supposed to do a number of repairs including fix my damper. They unfortunately said the damper couldn't be fixed but they were able to close it and I don't plan to use the fireplace, so they removed the charge whereas other companies might have charged me just for getting it to move enough to close fully or tried to talk me into replacing it. They simply presented the options and their costs and said I could decide later if I decide to use the fireplace. The workers were neat and clean, worked efficiently, and the chimney looks brand new after their repairs. After the work, I was cleaning leaves out of my gutters, and thought I saw some cement dust that had blown into the gutters during the work and was worried it could turn to cement in the rain and clog my gutters. I called Martin and he sent his workers back the next day to clean it up. He told me actually it was not cement dust but some debris from the roof but his team kindly cleaned it out anyway to assuage my concern-- truly old fashioned customer-centered values which is rare in this day and age. I would hire them again for any work and highly recommend them. Thanks, Martin, Erica, and team!!

We had them come out to do the inspection of our fireplace. The tech identified some issues that…read moreneeded repair. I had to follow up with them to get the invoice many times then asked them how to pay the invoice and schedule the needed repairs, but never heard back on either item after several reminders.

This company exceeded my expectations!…read more Juan came in, did his job professionally and was candid while doing his work. The quality of work and material is worth the cost! I would recommend Dendefenders!

So pleased with our new door and how quickly and efficiently it was installed by Pedro. We had an…read moreestimate years ago by a different company that never followed through, so we were discouraged. Long overdue for us, but so glad we did this. A very pleasant experience!