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    nailsbykrsti

    5.0 (3 reviews)
    Closed 9:00 am - 4:30 pm

    By appointment only

    Updated 2 weeks ago

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    Services - nailsbykrsti

    Nail fill-in

    Manicure

    Manicure and pedicure

    4 More Services

    Pedicure

    Nail polish change

    Nail polish removal

    Nail repair

    nailsbykrsti Photos

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    6 years ago

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    7 years ago

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    7 years ago

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    After going to another shop in the area for Gel-X nails and the man did a horrible bumpy job, I…read morecame here and Amy saved me!!! She was very helpful, fast, and nice. Also the front desk girl Leah is also very nice and was ready to pick out designs for me on her phone. It was all hands on deck!! They saved my engagement shoot.

    I want to preface this review by saying that part of this experience is due to my own ignorance and…read moremy nails look good. However, I am super frustrated with this shop. I have gone here since they opened a couple years back. I don't go routinely, just when I have an event and more often in summer for pedicures. I got a text March 20th inviting me for 10% off and a birthday gift (pic attached) so I decided to go in today for a pedicure. The person who did my nails was friendly. I picked a color but it was much more bright (neon almost) than it was on the tray. He grabbed a couple options, but all of them were too bright, so I chose to go with a different color. Before he got the different color I asked for, he brought me over a tray of Easter egg colored nails that had a nice color, however, he told me they were gel. I told him I didn't want gel. I have never had it...until today (relevance later). He said ok and brought over the other color I asked for. While he was doing my cuticles, he stabbed me with the tip of the cuticle scissors very hard, which made me jump. He kept pressure on my toe for a couple of minutes before putting it back in the water. This is the second time and the second tech from this place that has cut me with tools! Once he started the paint, he brought over a machine that I now know is for gel. Never having had gel, I thought the machine was just to dry them and he put the machine on after every coat, and kept ramming the tips of my toes with it and it fell twice, once almost into the water. This is where I guess I should have/could have asked what the machine was for, as I'd never seen it before, but again I said I didn't want gel at the polish choosing stage, so I didn't know to be looking for it. When I went to pay, I was quoted $15 over the amount stated on the service menu. I asked why. The person who checked me out did not seem to speak any English, so he asked the tech what I was asking I guess, and the tech said I got gel and that's $15 extra. I said "I told you I didn't want gel." He said I asked for gel, and I said "No, I very specifically told you when you offered me the color from that other sheet that I didn't want gel." He said "Well the color you got is gel too." The color I chose was from the panel of nails they give you to choose from when you come in. Nowhere did it say gel, and I specifically told the tech I did not want gel. So how that all happened, I don't know. So, with the 10% discount, which they did give me, I ended up paying $10 more than the service I wanted and when I asked the person who checked me out what the birthday gift was, he just stared at me. I asked him if it was the 10% because the text says 10% off AND a birthday gift. His response was "Yes I gave 10%." At this point I got frustrated and just left. My nails look good and I guess will last a long time now, but after this experience I definitely won't be back.

    nailsbykrsti - nailtechnicians - Updated May 2026

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