When I first called to make an appointment Lupe had the best customer service I could ask for and…read morewas very helpful with finding a nail tech that could schedule me for a manicure! I absolutely love getting my nails done by Shannon! She is very friendly and talented. I am always leaving the nail salon relaxed and very happy about my nails. I am always getting compliments on my nails so I can't recommend Luminous Nail Salon and Shannon enough!

Was a previous customer at this salon. Reached out to schedule a fill. I was told my request goes…read moreinto a group chat and someone will contact me (already a red flag). Someone called me a few minutes later stating they had availability the next day at 10:30am and asked me to send a picture of my nails for reference. I was told I would receive a response with a price. 4 hours later, no response. I sent a follow up message asking if the appointment was confirmed (around 530pm). No response again. Called the salon and left a message on the answering machine. No return call. The next day I see that the girl who originally called me text me at 10:15pm, which is completely unprofessional. To top it off, her message said she double booked and now wanted to reschedule for a different day. If this is how you run you salon, no thank you. I will not be returning due to your staff's lack of professionalism and inability to return calls and messages.

After going to another shop in the area for Gel-X nails and the man did a horrible bumpy job, I…read morecame here and Amy saved me!!! She was very helpful, fast, and nice. Also the front desk girl Leah is also very nice and was ready to pick out designs for me on her phone. It was all hands on deck!! They saved my engagement shoot.

I want to preface this review by saying that part of this experience is due to my own ignorance and…read moremy nails look good. However, I am super frustrated with this shop. I have gone here since they opened a couple years back. I don't go routinely, just when I have an event and more often in summer for pedicures. I got a text March 20th inviting me for 10% off and a birthday gift (pic attached) so I decided to go in today for a pedicure. The person who did my nails was friendly. I picked a color but it was much more bright (neon almost) than it was on the tray. He grabbed a couple options, but all of them were too bright, so I chose to go with a different color. Before he got the different color I asked for, he brought me over a tray of Easter egg colored nails that had a nice color, however, he told me they were gel. I told him I didn't want gel. I have never had it...until today (relevance later). He said ok and brought over the other color I asked for. While he was doing my cuticles, he stabbed me with the tip of the cuticle scissors very hard, which made me jump. He kept pressure on my toe for a couple of minutes before putting it back in the water. This is the second time and the second tech from this place that has cut me with tools! Once he started the paint, he brought over a machine that I now know is for gel. Never having had gel, I thought the machine was just to dry them and he put the machine on after every coat, and kept ramming the tips of my toes with it and it fell twice, once almost into the water. This is where I guess I should have/could have asked what the machine was for, as I'd never seen it before, but again I said I didn't want gel at the polish choosing stage, so I didn't know to be looking for it. When I went to pay, I was quoted $15 over the amount stated on the service menu. I asked why. The person who checked me out did not seem to speak any English, so he asked the tech what I was asking I guess, and the tech said I got gel and that's $15 extra. I said "I told you I didn't want gel." He said I asked for gel, and I said "No, I very specifically told you when you offered me the color from that other sheet that I didn't want gel." He said "Well the color you got is gel too." The color I chose was from the panel of nails they give you to choose from when you come in. Nowhere did it say gel, and I specifically told the tech I did not want gel. So how that all happened, I don't know. So, with the 10% discount, which they did give me, I ended up paying $10 more than the service I wanted and when I asked the person who checked me out what the birthday gift was, he just stared at me. I asked him if it was the 10% because the text says 10% off AND a birthday gift. His response was "Yes I gave 10%." At this point I got frustrated and just left. My nails look good and I guess will last a long time now, but after this experience I definitely won't be back.

Amazing job .. great costomer.. they really pamper you…read more And a birthday day present and a senior discount

The gel-x manicure done by Ivy came out beautiful! She was fast and efficient. Gel pedicure also…read morecame out great! That being said... I'm disappointed at the longevity of my manicure. The same day I got the nails done, I started noticing the chrome wearing off. It has not even been a week and the nails look worn. The gold and pearl finishes are fading on every nail. For a 170$ manicure (not including tip or the pedicure, which is holding up great!) I'd expect AT LEAST 2 week longevity. I'm not one to make reviews but these are my bridesmaid nails and I am embarrassed to show up to my event like this today. Unfortunately, I have not had any time due to my work to come in to fix them so I can't vouch for how the salon handles situations like this.

Over the years, I've gotten my nails done at all kinds of salons where I've lived... Small…read moreneighborhood nail spots, high end beauty salons, and specific nail techs that came highly recommended by friends and family. But Krsti, by far, has been my favorite experience. Walking into my appt, I really did think I knew exactly what I wanted done, based on past experience. But it very soon became clear to me that she wasn't just an ordinary, experienced nail lady.... She is truly an artist at heart, and is clearly dedicated to perfecting her craft. I felt like I walked into an art studio, This isn't just a job that pays the bills for her, she IS her work, strives to give you her best, respectfully improves on the ideas you bring to her, and she knows her worth. She makes it clear what you're paying for, and is confident in delivering her best work. ...I love that she knew she could do better than what I thought I wanted, and as a lover of art myself, and all its mediums, she got me excited to be a canvas for her creativity. And I have no doubt that if I would have insisted on my own boring ideas, or whatever I absolutely knew I wanted, she still would have honored my wishes, and done an exceptional job! The 1 on 1 service she gave surpassed any salon experience I've had. The private session just felt more comfortable and disarming. Her station was neat, organized, properly cleaned, she was gloved and masked, and before we started she made sure to show me where she had her qualified license clearly displayed. The part I truly enjoyed and appreciated was how knowledgeable she is about nail construction and how that particular application was going to guarantee the most strength and longevity. ...to the extent that she actually guarantees her nails for the first week. I'm really rough with my hands and usually aren't very careful...I even had a couple close calls and thought Id surely popped a couple off or chipped somethin but, It's been a week and a half and they still look and feel perfect. Krsti is a true pro. Im super excited for my next appt!

Krsti is AWESOME! She takes pride in what she does and you can tell she loves pleasing her clients…read more Her work is always on point. She is very creative and always comes up with fabulous designs. Her work is flawless

This establishment is awesome!!!! I am so please with the outcome of my nails each time I have a…read morefill or backfill. Their work is flawless and definitely a conversation piece every where I go...lol. Give these two ladies a try in their pink box that would be their work space. The atmosphere has been set by offering their clients friendly conversation & professional nail art.

My first time at this salon and it went so well! I had a manicure and pedicure scheduled with Patti…read moreand from start to finish, was such an amazing experience. She works really hard and is definitely an artist with her craft and I love her attention and care for detail. She listened to what I wanted and anything i asked to change or do more of, was very much accommodated. She's also very kind and friendly and a really cool person! I will definitely be back and I'm so happy she did my nails so wonderfully! Great chat and incredible service. Thank you thank you thank you Patti!

Called and got a last minute appointment. Sanat took us right away. We went to have my 11 yr old…read moredaughter's hair cut to donate it. Most salons have to be told exactly how to do it, but I get there and explain we are donating my daughter's beautiful long hair and she knew just what to do. She has done it with her own girls before and sent it to Locks for Love. We will be doing the same. Please go see Sanat if you have any last minute needs, but especially if you want to donate your hair. Very reasonable too. Just be sure to take cash though. It's expensive for stylists to do the CC apps. Thank You Sanat.

TRIGGER WARNING: SEXUAL HARASSMENT It has taken me a long…read moretime to write this review but I genuinely thought this business would have shut down by now. To my surprise it hasn't... . But it has come to my attention that the owner of this business (Tommy) has CONTINUED to sexually harass their clients. SO here is what happened to me in 2020: They were only taking one-on-one appointments due to COVID regulations. At the time I was 22 years old. His wife and daughter were in the business towards the back of the business in a room so it was just me and him in the main lobby on a pedicure chair. I had scheduled to do a manicure and pedicure. It started off with a regular manicure and pedicure and his weird comments began. Comments as in "you look so much younger than your age because of how small and petite your body is" -- the comments continued "you have really nice hands and really nice feet" -- they continued, "you are gonna look young for a very long time since you are small and have such a nice body" then the routine of a massage on the feet and calves began (this was normal and expected) THEN his hands traveled up my legs into my inner thighs and then to my shoulders and chest area..... I COMPLETELY FROZE. Up to this day I wish I would have reacted differently but I shut down. I felt completely and utterly paralyzed and in shock!!! It's been years later and I still reflect on how I should have spoken up and reacted differently. One of the most uncomfortable experiences of my life. I truly hope this business shuts down!! that his wife wakes up that her husband is a COMPLETE CREEP, and that should have NEVER happened to anyone!!! I have never received a massage like that in my life just for pedicure!! IT WAS AWFUL AND MADE ME SO UNCOMFORTABLE!!!

Ivy is the best at pedicures and nails, she did a really great job on both my pedicure (which I am…read morevery picky with) and my dip powder nails I highly recommend this place, her husband did my Acrylics last time I was here as well and did a good job as well

good service......and fast....on time...beautiful place....clean...co gì nt a nha…read more...... ...plz

The lashes they gave me burned so bad I had to take them off and ended up taking some of my real…read morelashes with me. THE NAILS ARE HORRIBLE AND TERRIFYING and just so nasty. My mother also got a Petticure for all of that it coast me 300$. DONT EVER COME HERE. By the way they lady and her boyfriend started fighting mid session.

This is probably the nicest sincerest nail salon I have been to…read more I had a bad previous experience doing my nails at another salon? and here they did a fantastic job, were so kind, and it didn't hurt at all. Great customer service, good work done! Will be going back here from now on

They are the best for nails great customer service everyone are very nice and friendlyread more

I went here today for the first time just do get my eyebrows done (literally because they were the…read moreonly place open) The lady was super sweet and did a great job! I've never had a regular eyebrow place, but I'll probably see Lei again. thanks!

From the start I knew this shop was a bad ideal, I made a appointment and went anyways…read more$65 Later I was left with this horrible Gel fullset The old man has no business doing nails and this business should not be in business charging these prices as if they actually have someone in there that actually do nails professionally..never again