TRIGGER WARNING: SEXUAL HARASSMENT It has taken me a long…read moretime to write this review but I genuinely thought this business would have shut down by now. To my surprise it hasn't... . But it has come to my attention that the owner of this business (Tommy) has CONTINUED to sexually harass their clients. SO here is what happened to me in 2020: They were only taking one-on-one appointments due to COVID regulations. At the time I was 22 years old. His wife and daughter were in the business towards the back of the business in a room so it was just me and him in the main lobby on a pedicure chair. I had scheduled to do a manicure and pedicure. It started off with a regular manicure and pedicure and his weird comments began. Comments as in "you look so much younger than your age because of how small and petite your body is" -- the comments continued "you have really nice hands and really nice feet" -- they continued, "you are gonna look young for a very long time since you are small and have such a nice body" then the routine of a massage on the feet and calves began (this was normal and expected) THEN his hands traveled up my legs into my inner thighs and then to my shoulders and chest area..... I COMPLETELY FROZE. Up to this day I wish I would have reacted differently but I shut down. I felt completely and utterly paralyzed and in shock!!! It's been years later and I still reflect on how I should have spoken up and reacted differently. One of the most uncomfortable experiences of my life. I truly hope this business shuts down!! that his wife wakes up that her husband is a COMPLETE CREEP, and that should have NEVER happened to anyone!!! I have never received a massage like that in my life just for pedicure!! IT WAS AWFUL AND MADE ME SO UNCOMFORTABLE!!!

Ivy is the best at pedicures and nails, she did a really great job on both my pedicure (which I am…read morevery picky with) and my dip powder nails I highly recommend this place, her husband did my Acrylics last time I was here as well and did a good job as well

The vibe here is so relaxed. Even though they are busy, they always take care of their customers. I…read moregot a simple pedi but the gentleman that did the service was wonderful. He was thorough yet gentle, and really paid attention to detail. (His name is Henry, fyi.) I've been a customer of this salon for a few years and will continue to do so! For any nail service you can think of, they do great!

The gel-x manicure done by Ivy came out beautiful! She was fast and efficient. Gel pedicure also…read morecame out great! That being said... I'm disappointed at the longevity of my manicure. The same day I got the nails done, I started noticing the chrome wearing off. It has not even been a week and the nails look worn. The gold and pearl finishes are fading on every nail. For a 170$ manicure (not including tip or the pedicure, which is holding up great!) I'd expect AT LEAST 2 week longevity. I'm not one to make reviews but these are my bridesmaid nails and I am embarrassed to show up to my event like this today. Unfortunately, I have not had any time due to my work to come in to fix them so I can't vouch for how the salon handles situations like this.

Super affordable place! Such a nice place to get your nails done and look amazing! Would definitely…read morecome here again!

Toni did a great job on my pedi and mani. Very fast and detailed. Totally recommend this place.read more

Every time I go here I am always treated with kindness and respect from beginning to end and I am…read morepleased with my service. I LOVE Chloe for lashes and Brenda for nails, although everyone else I've had has done a pretty good job too. My lashes always last pretty nicely. I've gotten gel on my toes and they last as good as day one pretty much until they grow out. Mostly I get a basic manicure and pedicure and whatever nail shape I ask, or specifications I need, they can take care of. Over the years, I have seen once in a while, there's a certain type of customer that will come in, get their service, and have a meltdown/make a loud scene looking specifically to get out of paying which I have seen in other salons too. It happens. I am always impressed at how professionally and tactfully the employees respond to those kinds of situations. Overall, I appreciate the service they provide, their presence in the community and would like to see them continue be a part of it. They're the only salon in town I've gone to for this many years, and I'll keep going because I like what they provide for me.

I came to Happy Nails & Spa because they were the cheapest option after calling 7 nearby salons. I…read moredidn't have high expectations, but I needed a pedicure and was on a budget. Unfortunately, the experience matched the price. First red flag: no chair massage offered. I even asked if it worked, and the technician didn't know. That already felt odd. The pedicure itself was way too gentle. No scrub at all, and I paid extra for callus removal--which was basically nonexistent. When I asked, she said they use a yellow sponge... I'm used to actual callus removal tools and exfoliation, so this was disappointing. For the polish, it got worse. The technician couldn't do the French tip and had me wait for someone else. I asked for a dark pink, but the color I got looks nothing like what I chose (see photo). When I pointed it out, I was told it's because I didn't get gel and regular polish is "always lighter." Instead of fixing it, it just felt like an excuse. Other issues: No toe separators used Cuticles were not trimmed at all Nails weren't properly cleaned, just filed No sanitizing solution used in the water Overall, it felt like there was an excuse for everything instead of trying to make the customer happy. I understand this was a budget service, but basic pedicure steps should still be included. Definitely a "you get what you pay for" experience.

I was tired of driving all the way to the east side of Lancaster for my nails and pedicures, so I…read morelooked for a local salon with great reviews and found this place. I walked in right when they opened (10AM) and I'm glad I did -- they get busy and space is limited, so a little patience goes a long way. Martha did my pedicure and gel-x nails and she was amazing. She was detailed, professional, and so easy to talk to -- our conversation flowed the whole time. I was very happy with the results. I also loved supporting a Latina-owned business. This was my first time visiting a nail salon run by Latinas, and it made the experience even better. I'll definitely be back!

I have been here a few times now for a pedicure (with appointment and without) and everyone is…read morefriendly. It's a good vibe when you go... from the music they play to the engagement between the staff members. It is clean and they make sure that they ask you exactly what you want opposed to just doing it for you. The prices are cheaper than most nail salons.

I saw some of these reviews and to each his own but I do know for a fact that this business does…read morenot just add their own tips, I tip, but not because I have to, they earn it because they do a wonderful job I have been coming to them for 13 years starting from there old location on 25th and Ave. S till now and their hospitality is beautiful. Keep up the good work

The service was overall ok. The staff were friendly and nice but my nails didn't come out as great…read moreas I'd had hoped for the price. I got gel on my hands and a regular pedicure with callous removal. The gentleman that did my pedicure was really rough when trimming my nails and removing the callouses. The scrubber he used cut me a couple of times. The lady that did my fingernails did a good job but one of my nails ended up really crooked and she sorta brushed it off. Not that big a deal but $89 for the full service seems a little high for me.

Was a previous customer at this salon. Reached out to schedule a fill. I was told my request goes…read moreinto a group chat and someone will contact me (already a red flag). Someone called me a few minutes later stating they had availability the next day at 10:30am and asked me to send a picture of my nails for reference. I was told I would receive a response with a price. 4 hours later, no response. I sent a follow up message asking if the appointment was confirmed (around 530pm). No response again. Called the salon and left a message on the answering machine. No return call. The next day I see that the girl who originally called me text me at 10:15pm, which is completely unprofessional. To top it off, her message said she double booked and now wanted to reschedule for a different day. If this is how you run you salon, no thank you. I will not be returning due to your staff's lack of professionalism and inability to return calls and messages.

Amy is amazing! She cares and does amazing work! She definitely knows what she's doing and is a…read moretotal professional! She was fun and lovely to chat with too!

It was my first & last time. I got pedicure with a white lady I'm not sure what's her name and she…read morewas filing my nails too much to the point where I had told her it burned. When she added bond my toes were stinging. 3 weeks later my 2 big toes started to break in half now I'm left with my nails like this. My nails were super healthy and strong and she thinned them too much. Also I paid extra for French tips but they were uneven. This has never happened to me

1 the number that is on yelp is no good 2 I went into the…read moreshop and they told me to call to make appointment and they had no customers in the shop. Very rude