My sisters and I visited here for the second time. We were in a girls trip and wanted to get pedicures in an establishment that was clean and used the required precautions for COVID. Since our first visit three years ago was great, we decided to try them again. We were delighted that this facility was still providing quality service and adherence to CDC guidelines. All four of us were serviced together and all tools used for the pedicure were new and opened in our presence. The foot baths were freshly prepped in our presence to include fresh tub liners for each foot bath. Clinicians all wore face mask and gloves. We watched them dispose of the instruments used for each pedicure and the re-cleaning of the stations which included the entire pedicure chair. It is worth our taking the hour drive again in a few weeks just for a pedicure. Keep up the good work and care you show your customers Nails Uptown! read more

Years ago I went to Nails Uptown. It was a different place - very clean, organized and they served their customers well. I went last week. I felt I was in the staff's way as I got a manicure and pedicure. A little girl of one of the employees was going around to the customers talking and she kept asking her mom for things while she was giving a manicure. One of the male employees had his phone on speakerphone scrolling through many websites/apps and going from song to song in his native language for everyone to hear. The shop was messy. I didn't feel my manicure was very good either - polish didn't last more than 3 days when on a trip. read more

Anna was very professional and caring. She did an amazing job. I love my nails. Thank you. read more

Nails Uptown - Beautiful work! - Nail Salons Near Me - Williamsburg, Virginia

Very Dirty. The chairs and nail stations aren't cleaned daily, and there is nail dust and clippings everywhere. The chairs are ripped. Old furniture is heaped in the corner. The nail polishes are goopy and dried out. The nail techs are rude. And the prices are expensive. I will not be back. read more

Since this was my first visit to have nails (my toes) clipped, I wondered beforehand if this was a wise decision. The answer came as soon as the clipping process was underway and I was soon deeply grateful for being there. My attending "clipper" was awesome in many and all ways, making me comfortable at all times and answering all of my questions in a very clear and kind manner. By the time she finished her excellent job, I was extremely glad to have come ... and to have had her to do my toe nails. And as I was leaving, I learned that she had the same first name as my mother. A wonderful experience! read more

I am visiting from Arizona. My daughter and I did a walkin. I am super happy with my nails. I like how Ivy made my acrylic nails feel natural. I will return before I live. Thank you!!! read more

Nails Uptown - Hand and foot. - Nail Salons Near Me - Williamsburg, Virginia

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I took my 4 daughter for manipedis. Gentleman made fun of her and then proceeded to call people over to see her nails. Then refused to paint her nails. Another woman came over, painted her nail, left to get top coat and never came back. Another sister came and showed were drying station was. I had already tipped but had I known, I would have reduced dramatically read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

When i went here i wasn't expecting much since I hadn't been to great nail places before, but once my nailed were finished, I was shocked about how beautiful they were! Not to mention the atmosphere was nice and the workers were polite. I'm definitely coming back after today. :) read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

Always a perfect set of nails! I have been going here for almost 20 years. Never have I had an issue. Professional, quick, quality! They are the best in Williamsburg. read more

Unprofessional treat people different based on your color I took someone to get a pedicure and a feel the pedicure only lasted about 10 minutes and she's 100 it was very rushed read more

disgusting customer service,sloppy service giving very much racism,rush job i will never return! NO STAR!

Fast, reliable and professional service with beautifully done nails that last and last.

I've been a customer here for about 2 years and have always felt rushed with my appointments. I have always been in and out in 15-20 minutes with a gel manicure. Other customers who are getting a gel manicure are there a lot longer than I am. On several occasions, my manicures have been sloppy also. I will be finding another place to get my nails done from now on. read more

If it was possible to give a negative 5 stars that is what I would do. Came in today to have acrylic nails removed. I was quoted $15. Then, charged $20. When I questioned the owner, she wanted to argue. She said, "you've been here for 45 minutes, do you want me to pull the cameras?" What type of aggressive, unprofessional, angry establishment is this? I think who ever regulates this type of business, needs to pay Uptown a visit. If a service takes 45 minutes for nail removal only, no polish, nothing else, this is a problem with the establishment and not the customer. Since Jenny left, the new management is rude and takes advantage of the customer at every opportunity. Not only was this meant to be a simple service, but the management is abusive and my nails are bleeding. Run as far away from this salon and be careful. I'm sure to be left with an infection. This is the last time I will ever step foot in this filthy disgusting place. Because once upon a time it was great and my 8 family members went there, and the location is convenient I returned. Never again! I have learned my lesson. read more

Service was ok. Sign on door days Monday,Tuesdays special like use to be $22. But when I checked out price is now $33.00. No need to go back read more

Two stars are only for Natalie who was very nice and working hard to keep the shop running smoothly. I've been here several times at the recommendation of others, usually for a pedicure, and have always had a so-so experience. Quality of your service depends on how busy they are and the tech you get. I've been getting dip nails done for about 2 years now, but took a break for the last several months after having my youngest child. I was unimpressed with my previous salon upon returning, so decided to try this place again since there were so many good reviews and it had been some time since I last had a set done here. After this experience I will never be back. I suppose my first mistake was going on a Sunday when the owner apparently is not there. They weren't very busy but didn't seem to have enough people working. I have never had such a rushed service in my life. For starters, as opposed to wrapping my fingers to remove my previous set, I was given a bowl with filled acetone and paper towels to soak my fingers in. This was really harsh on my hands and to breathe. I asked for almond shape, black tips, longer than what I ended up with. I am not sure who my service was with. She trimmed my natural nails almost to nothing before adding tips which I thought was odd. She added a dip powder base, before getting up 3 times and then telling me we would need to do gel tips over the dip...okay. She paints the nails, throws an exorbitant amount of cuticle oil on my fingers and tells me I'm done. The first picture is what I ended up with. Absolutely does not look right and the black polish was crooked. My hands were still covered in spots of melted dip powder from the acetone soak. Each of my finger tips were glued to my nails with powder underneath. My thumb nails were two completely different shapes. Some of my nails had indentations where they were unevenly filled. Cuticles untrimmed, hands dry, cotton stuck to my finger tips. Many of my natural nail edges were poking out under the tips. I spoke to Natalie who, despite telling me she saw nothing wrong with the results, did her best to fix the issue. I abandoned the concept of getting decent looking tips at this point and opted for black polish. Natalie cleaned up my hands and repainted my nails herself. Second picture is what I left with. Gel polish over dip powder - not ideal but doable. With tip, I paid $60 to waste an entire afternoon on what was supposed to be a 1-1.5 hour trip, and did not even leave with the product I wanted. I fixed the shaping and trimmed my own cuticles. 4 days later I have now had a nail break. A pinky nail, at that. Even after 4-5 weeks in one set I have never broken a pinky nail before. Unreal. read more

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Ever since Jenny retired (well deserved by the way) things have changed for the worse. Many of the best techs have moved on to other salons. If you are looking for Nina - you can find her at Terry & Aaron's salon - Luxury Nails. They have great customer service and great techs! read more

Best nail shop ever quick service nails and eyebrows always flawless and if not up to my satisfaction Jenny always gets it taken care of being going to uptown nails for 2 years now will not go anywhere else read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

This use to be the best place in Williamsburg now new ownership. Horrible owner and customer service. All tech have left and gone to Creative Nails. Go see Josie,JessieTom and Nina at Creative Nails Jamestown Rd! You will not regret it! read more

Decided to take a chance on this place because it's conveniently next to work. When we walked in the appearance was not bright or clean. We went towards the back where the pedicure chairs did not look very well taken care of. The pedicure was very unconventional, the gel polish was done before the scrub down and the nails are not clipped and trimmed to detail, they are all Crooked and didn't file!! . The gel price was an extra $15 which is a little extreme. I understand that there has to be a recoup of cost due to Covid but that is just a bit much. The pedicure being $45 is too much. I won't be back. Also!!! When I arrived I asked for a manicure. No one provided that. I left without one. They totally forgot. read more

Great service, super fair prices, and friendly customer service! Came because of the outstanding reviews and I was not disappointed. I got my eyebrows microbladed and lashes done! Very happy with the result and looking forward to my brows simmering down a bit read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

cute interior, alright prices, friendly staff. Asked for black gel nails & got sparky red glitter in it - didn't like it at first but it didn't turn out horrible. I've gone here a couple of times, it's definitely my go-to nail salon for the Williamsburg area. read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

This place has great ownership but you are definitely treated differently if you are Black. My feet were washed with dirty water. Some of the tools typically used in the pedicure process were skipped over and after I asked the person who was designated to do my nails, to wash her hands after rubbing all over her nose, my toe was accidentally stepped on and my fingers were being touched roughly and I didn't appreciate the service. Won't go back ever. I stopped coming here over a year ago for similar reasons, thought I would try them again in a crunch but your money must spend different here if you are Black so come here at your own risk. read more

I agree with the other customers that the quality in this place has really gone down & the prices have gone up, unacceptable! The Tech that did my nails was inexperienced & clearly inept to do liquid gel nails. The manager/receptionist is not friendly & does a horrible job with nail designs. Shop around before going to this place, they will rip You off read more

See the photos. They speak for themselves. My daughter went here to get her nails done before a wedding. She bled all the way home. This place should be shut down. Absolute garbage. read more

Nails Uptown - This butcher shop's handy work. My daughter went here to get her nails done before a wedding, and bled all the way home. - Nail Salons Near Me - Williamsburg, Virginia

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I had been going to Nails Uptown for two years but yesterday was my last. My mom and I went in to get a manicure and pedicure when we sat down my mom told them she was allergic to the nail polish but would still like the other steps...they completely ignored her and Jenny the owner laughed at her and made jokes when it was clearly embarrassing for my mom. The lady doing my nails rushed through the whole thing, did not listen to a single request I asked for shape on my nails and did not clean or cut my nails. Since we were getting a pedicure as well and that's what my mom really wanted I decided to stay and do that instead of leaving (big mistake). Once again they ignored my mom and when I asked when she would be helped the lady responded they were busy...but there were several ladies standing around. I decided not to get my toes painted and the lady tried to keep changing my mind. In the end, they charged me $57.00 for dip nails, a pedicure with no paint and got no apologies. read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

I took my mother in law, niece (19) and my daughter to get our nails done. My mother in law and I were getting dip, my niece got acrylics and my daughter (11) was only getting color with a design. The lady started soaking my daughter's nails and then another customer came in to get her nails done and the lady came and took the bowl from my daughter and said she would do her later. The guy doing my nails was good but then he started rushing and then at the end he put the cuticle oil on my nails and turned his light off and walked away. The lady that did my nieces nails was very rude. My mother in laws nails were ok. I went up to pay and after my card went through, the lady turned around and walked away without saying a word. Very disappointed in this shop now. Won't be going back! read more

I use to go here until they charged my card twice and never refunded me! Beside I wonder how clean is it really??

My most favorite place for nails. Mia and Natalie are artists and true professionals. I'm beyond happy with my nails. Always great customer service and fast nails. They made a loyal customer out of me. read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

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Told lady to freestyle with the gems and it came out beautifully i LOVE it. The ombré came out surprisingly very well considering it was done with gel polish. Would recommend to anyone looking to get nails done in wburg :) read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

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I've been here quite a few times over the years and have never been disappointed with the service -- even when it was super busy, which it is pretty frequently! My sister made and appointment for us and our other sister right when they opened about a week ago, and they absolutely exeeded my expectations! I believe Mia did my nails, and she was gentle and efficient, making sure I was comfortable while also doing her best to carefully do my nails with the reference photo I gave her. :) Definitely will be coming back here with my sisters once I get back to VA! Highly recommend making an appointment if you want to try this awesome place. read more

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I wouldn't recommend this place at all. They absolutely BUTCHERED my nails. Will not be coming back

I've gone here three times hoping it would be as good as the reviews claimed and each time i've been disappointed with my nails. I got my nails and feet done for graduation and my pedicure came out wonderful. The man who did them was very nice and gentle. For my nails I was sent to two different people. The first man actually put and filed my acrylics where I asked for short almond shaped acrylics and a french tip. The guy did a great job the woman who actually did the french tip seemed to be in such a rush. My nails were very bumpy, the polish seemed a little dry coming out of the bottle and to top off it while trying to just pay and get out of there the women at the front even noticed and put on an extra coat of clear coat. There is still paint around my fingers very much not worth $70. read more

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My favorite place for nails in Williamsburg! Everyone there is SO friendly, and they do everything...nails, waxing, massage, special set up for little girls to have pedi/mani and...my fav...a wine bar! My fav person there, Eileen! She is so good at what she does, I've been going to her for more than 5 years...followed her from a horrible place to this one and I highly recommend her. I have now moved to DC, but go back fairly often and Eileen always works me in. Big thanks to this fabu salon and my fav Eileen! read more

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I have had bad experiences at many nail salons so I was looking for a really high rated one so I could get my money's worth and have good nails. At first it started out awesome. I was going there to get my nails filled every few weeks and as time went on, they got worse and worse. I was paying 40-50 for nails that were uneven and lumpy. I asked for ombré one time and they left my nails with small bubbles in them and let me leave the salon like that. I will insert pictures but I do like they staff. They're super nice and friendly and the salon is clean and has a good color choice. read more

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I absolutely love nails uptown. My fiancé and I went for mani/pedis and it was quite the treat. The staff is super nice and accommodating. The pedicure was EXTREMELY relaxing. We had the organic spa pedicure and afterwords my legs and feet felt sooooo smooth. They also did a great job making sure we were comfortable. First nail salon I've been too that has an array of drink options (wine, water, smoothies). My nails and toes look absolutely fabulous. Will DEFINITELY be going again next time I'm home. read more

Nails Uptown - Wonderful Gel nails with Opi nail polish! - Nail Salons Near Me - Williamsburg, Virginia

Horrible. I got the deluxe pedicure because I had regular dead skin, no calluses anywhere as I get regular pedicures. She poorly filed my toe nails and barely touched the blue scrubber to my heel. When I asked about the grater she said no, only with the callus remover. I'm liked I'm getting the deluxe, not regular and that should warrant the grater since the blurb in the menu clear says smooth, soft skin as part of the service...and after your blue scrubber my heels are still rough and there's dead skin on the ball of my feet. I went ahead and used the grater myself. The massage and paint job...sigh...the pic shows how bad the filing was done as the paint isn't smooth. You guessed it, I won't be back. read more

Nails Uptown - Nail Salons Near Me - Williamsburg, Virginia

What a great place! Awesome service, reasonable prices! I wish I had known about this place years ago!!!

I went for the first time on Wednesday to get my nails done for prom on Saturday. I did a simple blue and silver look with acrylics. It felt a bit rushed as if she wanted to hurry up with my nails and move on to the next person. My nails looked good other than a bit of unevenness in length. They didn't last long as they started to bend and break on Sunday, but at least they made it through prom I guess even though my first manicure (at a different place) lasted about 2-3 weeks. I have also personally heard mixed reviews, mainly good, so I was honestly disappointed that I didn't have as great as an experience. read more

Nails Uptown - Nails - Nail Salons Near Me - Williamsburg, Virginia

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They have a great special on Monday's and Tuesday's where you can get a manicure and pedicure for only $26! Never a wait so you can walk in whenever and be done within an hour if you are getting a simple service. They also offer wine if you really want a relaxing experience! read more