We won't be going back Me and my mom haven't had a pedicure in over 15 years. So that day I was surprised that she was like let's go get manicures and pedicures. We called and they said they would be able to take us in 45 minutes. One of the main issues here being that we didn't know what we were doing. We got pointed at the nail polish colors and told just pick one. We mentioned that we didn't know what was going on and we got told that the ladies doing right nails would just tell us when we had choices. I got cold water on my feet and then BURNING towels on my legs. Like hot enough that the girl doing it grabbed it with her finger tips and quickly let go while waving her hands. Then just wrapped them around my legs, it HURT! Around 45 min all together, it was either $83 or $87. 3 hours later my paint started chipping. 1 day later my mom has an infected toe. I was talking to the MIL and got asked why didn't put use/put on gel. I didn't know what that was and was never offered it. If it was a small bump up in price then let me know. We paid almost $90 I wouldn't mind a couple extra dollars for it to stay on. We won't be going back and I will point it out to others to do the same. read more

Hayes Nail Spa - Nail Salons Near Me - Gloucester Point, Virginia

I am from out of town. We bought a house about 35 minutes away (currently in renovation status) and had drove down (4 hours away) to check on it. I wanted to get my nails done. I called 4 local places to make an appointment , during business hours and no one would pick up the phone. I searched the Gloucester area and found this one. I always look at reviews, so I went on FB and most have a really great rating. I messaged the salon through FB and she scheduled an appt. I arrived at my scheduled time and had to wait a few minutes and then was taken to my station. The nail tech, Jenny, was pleasant--not talkative, but neither was I and I was ok with that. She asked me what i wanted and I told her a full acrylic set, French tip and almond shape. I had a photo but decided not to show her. But let me tell you...she delivered and my nails are AMAZING!!! This is the best nail service I have ever had and will 100% be driving 4 hours every 3 weeks to get Jenny to fill them. She did an amazing job and I have never been so excited in my life about my nails. I ended up showing her my inspo picture after my nails were done and they are almost identical. I have larger hands and wanted a more feminine touch and I got exactly that! Thank you so much, Jenny and see you in 3 weeks! (Below is my inspo pic and then mine) read more

Hayes Nail Spa - The look I was going for - Nail Salons Near Me - Gloucester Point, Virginia

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Always very kind and willing to work you in if possible. They do a very good job of making your feet feel better.

They are taking walk-ins! They are also observing safety protocols for their customers during these strange times. They did a nice job on my pedicure. Prices are competitive too. read more

I waited for an hour for them to tell me they couldn't do my nails and said that I couldn't come the next day either.

If I could give this place 0 stars I certainly would. I just had the worst experience. First off, prior to even getting started on my nails she tried to pressure me multiple times to get powder after I told her no. Glad I didn't. I realize I am picky when I get my nails done so I let the lady know how I wanted my nails filed and also that the acrylic she applied was too thick. Instead of her fixing what a PAYING customer requested of her she decided to get an attitude. When I told her "if you are going to have an attitude doing my nails I will wait for someone else" she proceeded to do whatever she wanted and now my nails look horrible. And decided to argue with me. I would never return here and don't recommend this place. She decided to rush and now my nails look like garbage. This nail tech had on tortoise colored Gucci glasses on. She was garbage read more

Hayes Nail Spa - TERRIBLE FULL SET - Nail Salons Near Me - Gloucester Point, Virginia

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I always come to this place for my mani/pedi. Plenty of wall display of OPI nail polishes and others brands to choose from. Super clean salon. Though cleaning of every chair and station after EACH customer. Plexi glass partitions however they were not positioning customers 6 feet. I was very taken back that they would allow customers side by side. Also the outside signage requiring masks. A few customers had masks but situated underneath their chins. Also, there is NO price list located on the walls or on the counter. You don't know exactly how much you're paying. One lady was told $40 but she was paying with cash she got $2 off. I was told $37. I paid with cash and I did not receive nor offered the $2 discount as the previous customer. There are plenty of nail salons in this area. I drove 20 minutes to this salon. Base on today's experience I will try another salon next time. read more

I got this shellac a week and a half ago and it still looks immaculate!! Definitely recommend, and pricing is very reasonable. Color is shellac "Aurora" read more

Hayes Nail Spa - I got this shellac a week and a half ago and it still looks immaculate!! Pricing is very reasonable. Color is shellac "Aurora" - Nail Salons Near Me - Gloucester Point, Virginia

I started going to this salon because of the convenient location, but the poor service I received overshadowed the convenience. I had issues with service on 3 separate occasions. 1st visit - I called to make an appointment for a fill in and pedicure. I was taken at my appointed time and given the pedicure but had to wait an additional 45 minutes for the fill in because I was told I only made an appointment for pedicure. I chalked this up to as a misunderstanding on their part. 2nd visit - I again had a scheduled appointment for a nail service but ended up waiting 50 minutes, before I was seen for service. Not sure why I had an appointment if I had to wait this long, but it happens. 3rd visit - I scheduled an appointment for pedicure and nail fill-in service. I recieved the pedicure but was again told I had to wait for the fill-in. I waited for 30 minutes while people who came in after me recieved service. I asked why I had to wait and was told that I had missed a previous scheduled appointment and that I needed to wait because I made them wait when I missed the appointment. I did not realize that I had missed an appointment (completely my fault), but I was there to recieve service for this scheduled appointment. I was basically being penalized and made to wait because I missed an appointment. I would have apologized if I had been told upfront that I had missed an appointment. Penalizing a client for inadvertently missing 1 appointment is extremely bad business and bad customer service. I was planning on being a regular client but will never return to this salon nor recommend anyone after the treatment I received. I am sure my few dollars every couple of weeks will not make or break the business, but word of mouth is a powerful tool and I plan to use this tool. read more

I've been to this nail salon before and really enjoyed my experience. I went in this past Saturday one hour after they open and as soon as I walked in a young lady yelled at me and said too busy today. No explanation or anything they only had two people waiting. Most places tell you a wait time but not here . If they had appointments that were previously booked she should have said so. I felt it was very unprofessional and I will not be going back due to poor customer service. read more

Great salon, super clean, friendly. Huge assortment of colors and types of nail application. I will be a regular!

Friendly staff, variety of colors, quality work, clean and easy to get in even as walk in.

The staff was very kind and did not make me feel rushed! They also did a wonderful gel manicure and quick!

Great Mani Pedi. Anna did a wonderful job. So relaxing. Great massage chairs. Fast courteous service. Reasonably priced.