This services are excellent and their entire team is always pleasant!…read more I love that they perform their nail services in a sanitary manner, no shared tools and no bubble jets for feet! My feet always feel and look amazing when I'm finished!

My daughter and I enjoyed a relaxing whole body massage for her and a facial for me. Carol was her…read moremasseuse while Nicole was my aesthetician. We both had the Laurel type of treatments which is as free of chemicals as possible. One hour each preceded by fact questioning which was pertinent to the treatments. The Laurel line smells so wonderful, a combo of herbs that makes you feel so relaxed but not sleepy. Afterwards I was given a card to use since I live locally for future treatments so I could get a chance to receive a surprise after a certain number of treatments. I also received samples of the Laurel skin cleanser and the sunscreen. I did have the chance to use both and am so impressed by both. Just a smidgen of each applied has improved my complexion. Definitely going to set up regular follow up treatments. Also right after my facial, my complexion felt so calm and not inflamed though I had been following all the correct ways to keep a clearer complexion such as drinking plenty of water, not touching my face, sleeping with my hair pulled away from my face, using cleanser free of perfume, etc. The spa is so very clean and I was quite impressed.

Poor customer service, salon not organized or clean.Quality of work sub par. I had been here a…read morecouple times just because close to where I live. Went in for appointment and was never addressed after I was asked to choose a color. Something else I find odd. All nail polish is on the wall and the customer has to rummage through to find a color prior to being serviced.

This is our favorite pedicure place!! Everyone is super nice and they treat you like you are the…read moreonly one there. No rushing and they remember who you are and ask how you are doing. I love to have my feet rubbed and always ask for more time rubbing my feet.

I would go here again. $30 for female pedicure and $33 for male. I made same day reservation for 3…read morepedicures and when we arrived they had 3 nail techs waiting and we immediately went to the chairs and started the pedicure. Usual service; soak feet, trim nails, massage lower legs, wrap legs in a hot towel, paint nail polish, and then air dry for a few minutes and then move to another chair with a fan blowing on top of your feet. Clean salon although I didn't use the bathroom so I can't comment on the state of the bathroom. Overall, good experience. As noted above the price for me is $3 more than for women - not sure why? Maybe because some of my fellow men have some nasty feet and they want to be compensated for touching them? I for one have never had an issue with keeping my feet healthy - they should charge the same for both men and women - or perhaps indicate there is an extra charge if you have toe fungus/issues!

Nails were done fairly nice at first then became sloppy there's nail polish all over my…read morecuticles.... I don't think I'll be returning and it's sad because I live right up the street from them ....i said to the lady who did my nails twice it's sloppy she said okay you like after that I just paid $35 and left ... I'm confused on what that even means overall quality is a 3 I may have someone else do my nails if I do go back there .

I received a call back and was inquiring about the facial services to better understand what they…read moreare since there were no description on the website. See attached photo. i have never been there before so I think it's only fair to ask questions such as how long is the facial etc. I must've triggered some sort of insecurity because she resorted to saying how long she's been doing this which didn't address my question. She became defensive and told me that I should go with whomever I typically go to. Funny thing is I never even said that I was interested in booking an appointment as I was just calling to inquire just like I did with other places in Williamsburg. With that type of customer service over the phone, I wouldn't even bother seeing how it would be like dealing with her in person. I even told her I'm from out of town and only going to Williamsburg for vacation. With that attitude I don't know how you would compete against other places. I rarely publish reviews but felt compelled to write one to help out other consumers who are contemplating whether to try this place out or not. I don't think this person should be in business if you don't know how to help customers. What makes certain businesses last longer than others is when they can provide an overall positive experience from start to end. You really should reassess if you're in the right service industry given its health/wellness-related. I support small facial salons because they tend to be more passionate about what they do and it shows in how they talk about their services. I've been getting facials all over as I travel on vacation almost every month and typically not the same place and I always get a facial or massage in places I've never been to as I like to come home relaxed - after all that's why people go on vacation. I'm not sure why this individual would feel the need to dictate what I do on my time and where I should go for my facial. Response to owner's comment: That is not accurate that I would ask if you would screw up my face. Why in the world would anyone ask that?That doesn't even make sense. I simply was asking what the difference was between the clarifying facial vs the pure results facial, what product you use and if you included extractions. The fact that you said: I'm not at the shop to remember my products" is concerning given how much experience you claim to have and how you say you customize it according to the individual. You couldn't even name one brand! I ask because I prefer organic products and because you couldn't tell me what product you use then what makes you think I would've booked with you to even reject me? My comment was that unlike massages where its likely can't rare to cause any permanent damage in comparison to facials. We only have one face and if someone messes it up due to the product they use or being too hard when doing extractions; this can be irreversible. I explained this was why I was asking questions so I can feel comfortable and understand what your services entail and what product you used, but I never accused you nor directed that towards you or ever questioned your experience. I was surprised she reacted the way she did. The fact that you are being defensive again and turning this around on me speaks the kind of person you are. If you read my review if I wanted to bash you I probably would have said: It's 2025 perhaps if you invested on designing a site that is professional and user friendly then people wouldn't have to call for clarification and ask questions. I should've not even bothered to inquire as soon as I saw how plain your site looked and on top of that it's not even secure. No one has provided a review on your business in Yelp since 2020! For someone who has over 20 years being an esthetician and to only have 3 testimonials on their website? If you are truly as good as you claim to be I would think you'd have more customers raving about you. Even If your facial was free I wouldn't bother going there. There are plenty of places in Williamsburg with owners who are kind and helpful. Perhaps you can learn from Karina from Ardent Skincare. I asked her the same questions I asked you on the same day but see the difference between how she responded to me versus how you did in my attached video. Notice how she didn't need to mention how long she's been an esthetician because it's irrelevant. Besides who would ever tell a potential customer that they suck? I truly hope people see my review. As you can see I've never posted one ever but this person is appalling and people deserve to know her true colors. By the way most business owners appreciate candid feedback. If you can't accept honest reviews then you shouldn't be on here. These are intended for customers to share to help others.

Heather is so prompt and professional. I got a few waxing services and I am very happy with it…read more Heather took her time with the details of where I got waxed. I felt she really made me get my money's worth. She really made me feel welcomed and comfortable and we chatted about a lot of things where I realized she's so down to Earth. I'll be back for sure found a customer centered wax spa

Took my 85 yr old mother for a long overdue pedicure. The nail tech was very welcoming and…read moreaccommodating even without an appointment. My mother loved it and will return. The

Luxe (across the street) was very busy, so I drove over to try the "new place."…read moreHoolleee I have regretted it ever since. (see photo) The tech never spoke with me- instead opting to speak solely to I found out is his son. Honestly, I didn't mind, and chalked it up to bad service. Not terrible. What killed my review and opinion was when he took the dremel to the tops of my nails for a simple manicure and laquer paint (1 color). I honestly did not know how to react while I watched him destroy my nails. It has been a very embarrassing, as my nails look unkept, annd they're prone to peeling, chipping, etc. Absolutely embarrassing to extend a hand, or lay it on the tabletop when working with others. It has also and painful month. my fingernails burn, and hurt. They're so thin. I don't know why he did it, if it's a lack of training, experience, or just a bad day, but I probably have 3-4 more weeks of this. Then I will sit my happy butt at Luxe across the street, and know what I am gettin, as they have never disappointed, or hurt me.

I've been going to this location for a few years now and I always get great customer service and my…read morenails look fantastic The only thing I recommend is that you make an appointment ahead of time They are always busy but they do an amazing job

I got my toes done , the lady was nice, very quiet, the only thing that bothered me was that the…read moreplace had a pissy smell, maybe it was the water supply of the rental property idk but it wasn't to pleasant

Love love love it here…read more I literally don't even live here and I make sure to come here for nails whenever I'm visiting my parents. It's SO relaxing, super clean, and all of the technicians are super nice and talented. They always take me right away when I have an appointment and I am always happy when I leave. They take the time to do what's right for you! Very reasonably priced as well!

Nails 88 has recently moved to a new spot across Monticello from their old location. They are now…read morein the strip mall to the left of fresh market, in a sparkling clean, cozy space with all new equipment. Jenny Was my technician and she is an absolute perfectionist! I got an American French dip manicure and a callus pedicure, and she was terrific! I got exactly what I asked for. I was particularly impressed with how clean and quiet it was. All the girls who work there seem to speak English well enough to be able to communicate without a hitch. The service was cheerful and considerate of the clients comfort. I highly recommend and will be back. My bill was $106, but there is a slight discount if you pay in cash. I tipped in cash as requested, but you could also use Venmo.