They do a decent job and are friendly. Marin City is conveniently located off the freeway. They have you check in with your phone number. Don't unless you're ok with getting text promotions. Also, it's nice they want to recommend upsells, but not needed. I line the food shows they have playing on their TV monitors. If you're just getting a manicure, you won't get the massage chairs. read more

Nails Number One - Nail Salons Near Me - Sausalito, California

Worst experience. Do not recommend. This place is hands down one of the worst businesses I've ever been to. The man who runs it is incredibly rude and dismissive. During my most recent visit, he physically tapped/hit my shoulder while telling me to sit down--in front of other customers--which was completely inappropriate and uncomfortable. They have zero respect for customers' time. Every single visit, I've been told the wait would be "a few minutes," only to end up waiting 20 minutes, an hour, or even an hour and a half--even when I had an appointment. They consistently lie about wait times. I've asked directly, "Should I come now?" and been told yes, only to arrive and be made to wait indefinitely. In this last visit, I was told "two minutes" while the technician was clearly just starting a full acrylic set on someone else. When I tried to leave after realizing I'd been misled again, I was told to sit back down--and that's when he touched my shoulder. I left without getting my nails done. Tammy is the only competent and professional person there, which is why everyone requests her--but that alone doesn't justify how poorly customers are treated. The only reason this place stays in business is its convenient location. If there were literally any other option nearby, I would never step foot in here again. I rarely leave bad reviews, but this experience--and the pattern of disrespect--deserves to be called out. read more

Nails Number One - Nail Salons Near Me - Sausalito, California

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Clean establishment, great location, plenty of parking, friendly nail techs. Very accommodating to short notice appointments. read more

Nails Number One - Nail Salons Near Me - Sausalito, California

loved it, came out with my mom and sister for some self care! would definitely recommend to others and would come again fast service! read more

Nails Number One - great service, fast too! loved it, would definitely recommend and come again - Nail Salons Near Me - Sausalito, California

I love this place. I've been coming here since I was a little girl and my mother had been coming for over 20 years. Professional, talented, and friendly staff. Sally is amazing and has the best recommendations to create any style you have in mind! read more

i enjoy this service so much and the staff are so nice & friendly ! The vibe in there is so calming and they give great massages :)

I am IN LOVE with my nails!! Never mind the current state of my overly dry, winter weather-beaten skin... I now feel fabulous \0/ *** Yaay!! This was my first visit to NAILS #1 and Sally was the sweetest and most attentive technician. She took her time and was quite tedious with making sure all looked perfect. I hadn't ever received such patient attention at any other nail salon before. It was wonderful! read more

Nails Number One - Nail Salons Near Me - Sausalito, California

Just got my nails done yesterday and I am obsessed! The shop was very clean and they accommodated myself and my friend right away when we got there even tho it was before they even opened! So happy I found this place read more

Nails Number One - Dip nails with tip - Nail Salons Near Me - Sausalito, California

Excellent service! The moment I walked in I was greeted and helped right away. I was offered tea or water and was told about the specials for the day. I really liked this nail salon because of the location and how cute the inside of it is. It's a very clean salon and modern style. I got a fill in with regular nail polish color. I loved how they have a variety of different colors in matte, glossy, or sparkly form. The lady Lily who did my nails was amazing and friendly. We had a nice conversation and she really took her time in making sure my nails looked nice. She didn't rush and was very gentle with my nails. She also mentioned to me that I should take my keys out and phone so I don't ruin my nails when it's time to leave digging into my purse. I also paid before she applied the nail polish so I can prevent from ruining my nails. I really like the fact they care about customer satisfaction and prevent their customers from damaging their nails. I chose a bold green color for my nails and was skeptical about it not looking good but it came out better than I expected! I left feeling good and happy with my results. I highly recommend this salon! read more

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They gave me a foot fungus.the lady was rue ass he'll the man who do pedicures gave me a nail fungus do not go there and spend your money people this week they had the nerve to call me into about I'll give you 15% off i wan't my money back hundred dollars & Reporting them to the health department yeah You been warrant read more

Nails Number One - They gave me a nail fungus everybody be worn do not go to NAIL ONE and Marin - Nail Salons Near Me - Sausalito, California

Worse of the worse! $75.00 (included $15 tip) for regular French mani/pedicure. Took 2 hours at closing. No cuticle attention at all! Perhaps because of rainy-day attire? Looks/image means a lot in Marin. Even though I live in a $3,000,000 home, I can't go to any beauty shop looking like a homeless slob! No respect at all! Be forewarned!! read more

This place has gone down the drain. I've spent 2-3 hours in here over and over each time and still had to come back and get something fixed. DO NOT WASTE YOUR MONEY. They don't care what your nails or toes look like when you leave. Chip and nail breaks after a week. Waste of money and time. Also! DO NOT allow the guy who answers the phone to do your nails or toes LOL. You will be pissed the F off! -ZERO ZERO ZERO stars. Tired of wasting my time and money on this damn shop. read more

Lena and Lily are the sweetest ladies and sisters. As I walked in after watching the Giants lose to KC, they accommodated me right away. New customers receive a 20% discount. Happy hour discount M-Th 9am-1pm with complimentary beverages. I found out their cousin Holly is the owner and recently had a baby; therefore, these friendly sisters are running the nail salon. They remodeled back in April, and patrons inside spoke highly of this new space/transformation. I enjoyed my gel manicure with a nice hand massage and hot towel to end the night. Their hours are convenient for those of us who work late, closes at 8pm. I will definitely be back during happy hour for more services. You leave here feeling fabulous and worth the $$. Plenty of parking, spacious atmosphere, no hidden fees, and walk-ins are welcome. read more

Worst pedicure I've ever had and I've been a lot of places (and they were WAY cheaper). My toes should've been dry by the time my manicure was complete so I have no idea how I walked out with a totally screwed up big toe (see picture). Regular manicure was good and still looks great. Staff was weirder than usual. I had an appointment so time shouldn't have been an issue but they still kept rushing it along. Felt very hurried and the guy even insisted I pay WHILE I was in the middle of my manicure. Somehow didn't mess my nails up but just what in the hell?? This is right by my place in Sausalito so I'm bummed that it was such a bad experience but I'd rather drive 900 miles to pay less and get more. read more

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I got a cuticle infection and my nail fell off. Do not go here! Uggggooo I checked their utensils and it seemed like they were clean, but obviously not from the terrible infection I got. read more

Nails Number One - Nail Salons Near Me - Sausalito, California

Nail #1 is the best in Marin! Ive been a happy customer, since 2000. wouldn't go anywhere else. the staff are very attentive and precise in their nail trade! read more

https://abc7news.com/society/california-to-allow-nail-salons-to-reopen-starting-next-week/6245543/ I love my shop!!!! Please open next Friday read more

Good service and they did a great job on my nails! Sometimes you may have to wait if they are busy even with an appointment.

I love the way Sally does my acrylics. She's a perfectionist and takes her time making them look perfect. read more

Nails Number One - Nail Salons Near Me - Sausalito, California

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One of the best pedi/manis I've had in a while. Super friendly, very precise, amazing massage. My new go-to in Sausalito

I got a lovely manicure from an older woman who didn't speak english or want to talk. She was nice enough though. They just got in new massage chairs for the pedicures though so I need to go back and try it again (with a friend to talk to or a book to read). Also, as an FYI - I know that they let you bring in alcoholic drinks for while you are getting your pedicure. Two older women were drinking champagne on ice and getting loud and giggly when I got my nails done. They also do waxing and acrylic nails for those interested. --------------------------------------------------------------------------------------- UPDATE AS OF 5/7/08 Tried this place again. Let me preface by admitting I am not a monthly mani pedi gal - I go once in a blue moon when my friend invites me to chat with her. This time we were both really unimpressed. I got French hands and red toes. Before she started I showed the shape and length I wanted and didn't get any of what I asked for. I also said I wanted beige and not pink as the base for the fingers and got pink. She hurt my hand when using some metal thing. They weren't very nice. The cheap polish was off three fingers in less than 24 hours. AND it was $50 incl tip. Booo! read more

I have been coming here for the last 6 years and they have gone downhill. They act like I'm a new customer each time I come in. Last manicure man got angry with me and was super rude. I will not be back. Looking for a new place. read more

Sally very professional, nails number one friendly staff never get disappointed Definitely I will be back thank you ..!!!

It's a convenient location. But they are so scattered sometimes... I have been to them for waxing and mani/pedis. I tip well so you'd think they'd remember me. Nope... one time I was left unattended and waiting for a waxing for over 15 minutes. Its ok when you're in a rush... I'd rather drive up the road to Bridgeway Salon. Like Emily I have been cut here once too! One plus is that FINALLY they remolded. It used to be so gross with this old 80's nail salon vibe. A suggestion - bring your own mag or book - no conversation here! read more

The 1 in Nails #1 must mean 1 Yelp star. Gel manicure for $32, but should not have paid at all. Friendly staff offered water/tea, but I'm betting that's because they're trying to make up for poor reviews. 1. HOT water. Caught off guard by how really hot the water was for soaking the cuticles. 2. Dull cuticle nipper. Tech just opted to file cuticles along with the top of my skin instead of doing a proper trim. I winced in pain when she applied acetone. 3. Pieces of applicator brush were on a couple nails. I pointed this out, but tech just smiled and polished over them anyway. 4. Thumbnail had a bubble and all the nails on my left hand had rough gel edges. One week update: My fingers still sting like a b*tch from her filing my skin off. read more

Excellent service. Extremely clean and professional. Huge selection of colors and they pay attention to detail. So friendly as well. Will for sure be coming back!! read more

It was really bad idea to go there. For 35 dollars I've got nail polish all over my cuticles and nail gel was gone in 2 weeks

I had appointment and yet I spent almost 3 hours just to get acrylic manicure and pedicure. There's no such thing as appointment as they don't know how to follow it. The technician should have not worked there. She's unskilled and did hurt my fingers many times. The nails were not even in size, uneven application of nail polish and so thick. They have obnoxious customers who are loud and felt like a ghetto. I was unhappy and asked for discount and they refuse to give me so I have them what I think it's worth and walked out. Definitely not going back. read more

I am not sure why this place has bad reviews. It is always full of people and they have always been accommodating. If people are unhappy, it sure doesn't show up given how many people go here and leave happy. The service is great and the work on the nails is always detailed and polished. My go-to place in the neighborhood. read more

The worst manicure I've ever had! They also screwed up my eyebrows. I've never had such a bad experience like with this guys.

So, my second experience was not as nice as the first one. The girl that did my nails the first time was not there, I assume she left for a better place to work! Haha. The second time they were so busy, I felt like they "squeezed me in"... This person was nice enough but Then she gave her opinions on things I did not ask her opinion about like asking me If I live with my parents (NO! Apparently i look like a teenager) and she told me three times that she didn't like French tips on short nails... talking specifically to me! I was like "um...maybe that's why you didn't do a great job because you don't even like French tips on short nails!" I was pretty distressed and luckily a nice woman came over and touched up the job the other girl did. She was very nice and saved my experience. I may go back there because overall I think the method and products that they use are qualityand it was very affordable. So here is my review of #1 Nails Spa read more

They've been in business here for over 20 years. Plenty of stations, friendly staff with lots of experience. read more

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The most relaxed setting I've seen for nail salon in Marin. Always clean pleasant, never frenetic or too busy. Each employee is patient polite and does a great job. Prices are decent too. Eve took mom (age 78) for mani pedi. She loved the hot tea and water offered. Such a sweet place to have nails done. Currently my Number 1 appt for nails read more

I will not come back !it was my first and last time here. Technician was poorly skilled, slow, acted being uncomfortable at what she was doing, incompetent. Prices are higher , then average. I was frustrated, cold and left disappointed read more

Unlike some other reviews, I can't say I've ever had a bad experience at Nails #1! I always get acrylics and other places always seem to make them too thick or do a bad polish job. I have gotten my acrylics done multiple times by Lily and every time they are absolutely fantastic. She's extremely precise and makes sure I absolutely love them before applying polish. I also got a pedicure and thought it was perfectly wonderful. The staff is kind, friendly, and chatted with me as I got my nails done. The prices are totally fair... I'll keep coming back! read more

Nails Number One - Nail Salons Near Me - Sausalito, California

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Their service was horrible I had such a horrible experience not only did they do a rush job and not full provide me with the correct service they also charged me when they made a mistake. The workers was rude do not go to them. read more

I have never had any bad experience in this salon. I've been going here for years manicures, pedicures and most of all eye brows. People always complement my eye brows after I get t done here. I have had very bad experience and very picky when it comes to my eyebrow wax. This place did it the way I like/ love them. Thank you read more

Worst manicure and pedicure I've ever gotten. I left with polish all over my cuticles on both toes and feet. Very uneven layers of polish as well. read more

Is this business in Sausalito or Marin City? My review is mainly for Holly, who is my usual mani/pedi person. She's very bubbly and fun- also attentive and meticulous! She does great work- my nails are always nice, even and thin. She's also not pushy about the upgrades, which is a plus! I can go three weeks in between fills, and it's usually two with most places. This is the only nail place that has been able to get acrylic to adhere to my nail beds with no problem. Addressing the other reviews- Holly has never nicked me, but the one other time I saw someone else- sure enough! "OW!!" Don't suffer in silence, ladies! ;) Nice touch-they add rose petals and lemon to the water in the footbaths, and the hot stone massage that goes along with the pedicure is very relaxing. Spa-like touches in a strip mall! I don't think they're that pricey- it's comparable to what I used to spend in Central Cali (and the cost of living is considerably lower there.) I think a fill is $15, and a pedi is about $25. read more

Very happy with there quick, clean, relaxing atmosphere and service. lemon in the pedicure water, sanitary measures where taken to my knowledge, helped me with my color picking, great service!! Had to be to work in 30 min they finished on time with style. I've been looking for a nice clean zone for 5 years upon moving here to Marin. Highly Recommend!!!!!! Will be coming back. read more