My first and last visit.
The staff was friendly but I will not be returning. My pedicure was okay, the middle pedicure package was offered, I accepted, and it was done fairly - with the exception that the woman doing it had long, sharp nails and continuously jabbed me in the feet with them. A foot/leg massage doesn't feel so great when you're being stabbed by someone's nails.
While receiving my pedicure, I informed the woman I would also like a manicure... a few moments later I inquired as to whether or not this nail salon does OPI gel nails. The woman doing my pedicure said yes. Remember, I specifically said OPI. From that moment on she very consistently attempted to talk me into doing the gel vs a regular manicure, which still, is what I stated I wanted. I said, "No, maybe next time, I'd like to try but I'm just not sure I have the time to keep up with it right now. Maybe one day."
FYI - I was also pushed into doing the crackle on my toes... but that was wonderful, it was OPI and I LOVE it. So cute. Red and white - perfect for Christmas!
So back to my nails, we move over to the manicure chairs after my pedicure is finished... She's still trying to talk me into the gel, btw, I'm still saying, "no, thanks". I take a phone call, while on the phone, she starts the manicure - applies what I believe to be regular clear coat and we're about to be done... then she tells me to put my hand under the light... I see the clear coat bottle she is using, it says something about UV gel - first of all it is NOT OPI. Secondly, I never consented to it. THIS is probably when I should have spoken up... I, however, do not like confrontations and I wasn't entirely sure if she was going in the direction that I thought she was, with the gel french manicure.. that I never said I wanted... all the while I'm still on the phone. She begins to apply the white tip... Again, I never said I wanted the gel nails. I continuously said, "no, thank you, maybe next time, etc". These people do NOT listen. I had a friend with me, also her first and last time, another lady was doing her manicure and attempted to do the same thing with her and the gel only she jerked her hands back and said, "No, I simply want a manicure." And then the lady doing her manicure became rude and short with her.
This isn't even the worst part. While signing my credit card slip, the woman who did my nails stood over me and stared at me. I'm sorry but that is incredibly rude. So, I tipped her. I realize, I overpaid and never said a word and all of this is my fault, I should have spoken up and did not, but that is why I am writing this review so that others will not find themselves in my predicament.
Still not the worse part...
Today is Sunday, 11/20, I received my pedicure and gel nails on Sat 11/12 - My nails have been gummy since day one, the woman doing the french manicure did not do a professional job drawing the white tips... the line was hideous in same places. (She was kind enough to go back and rub out a rough spot for me after missing it while looking over my nails. I'll give her credit for that.) And worst of all... the polish, or gel, began peeling today and because of how thick it is, I had to take it off... it was catching on everything.. several nails, not just one. I was charged $80 for great looking toes, a terrible nail job (one that I did not request) and that only lasted 8 days.
And lastly.. besides being pushy... it is incredibly unprofessional to stop what you're being paid to do to answer your text messages and phone calls numerous times... read more