I had an amazing experience with Nails by N. She did an excellent job with a Gel X manicure. She made extra time and fit me in at the end of a long day. She is professional, respectful, and very detail oriented. She improved the shape and look of my nails. Very Very Happy - will definitely come back next time I am in town! (There is a locked/gated door for security and Nails by N is very welcoming) read more

I called to ask for prices 1) hard gel $75 2) +French $20 3) pedicure - her response was I could check online , "1,2 prices I'll give it to you but check online for the third" (rudely too) and yes I was this close to going & getting all three. Screw this place I'm glad I called they don't deserve my money . I get it I'll check online but the call at least helps me decide whether I want to spend my money on crappy energy read more

Nannie was so nice and did a great job on my glex ! And pedi cure ! I like that it's one on one private time just you and Nannie ! Felt so relaxed. There's parking . She takes cash but there's an atm inside. read more

This is my third visit to this location, and once again, I'm thoroughly satisfied with the experience. I'll definitely be returning in the future. Service: Gel-X read more

Nails By N - Gel-X - Nail Salons Near Me - North Hollywood, California

New location from what they said, I had not been to the other one. It's close to where I live and I knew it would be nice and clean so I decided to give it shot get a pedicure. She did a nice job and friendly. Make sure to make appointment. Cash or zelle payments only! Support your local businesses. read more

Nails By N - Pedicure - Nail Salons Near Me - North Hollywood, California

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Owner is abusive, unprofessional, and refuses to provide parking for clients even though there are spaces in front of salon

Amazing first experience! Will definitely be coming back. My little sister and I had a great first experience, they saw us right away and everything turned out beautiful. Annie and Jen were so sweet and I loved talking to them! Can't wait for our next appointment! read more

Nails By N - Navy blue gel x, regular gel with gold flakes - Nail Salons Near Me - North Hollywood, California

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After 6 months I FINALLY got my nails done! I'm so happy! My experience with Annie was GREAT. My sister (who is super picky when it comes to her nails) told me about Annie & I had a great experience. The nail salon is located at her house in the City of Pacoima. I parked in the street in front of her house, but she told me that in case you can't find a spot you are welcome to park outside her driveway (like it's ok to block). My appointment was at 9:00 am so upon arrival I called her, it looks like a regular house, but once you go inside she has a cute-full on nail salon. She recommended the "dip powder" manicure, so cute! My nails look thicker & longer & she said they will last longer than the regular gel manicure. Annie is very nice & attentive, her work is BEAUTIFUL! I highly recommend her. Can't wait for my next appointment. Appointments are required she is super flexible, I'm happy I had a 9am since it will be super hot today. Happy Saturday! read more

Nails By N - Nail Salons Near Me - North Hollywood, California

It is a great place, it's my second time here and I love it, Girls are very friendly and welcoming, Very Nice and relaxing place, read more

Nails By N - First time at this place, and I really love it! - Nail Salons Near Me - North Hollywood, California

So, I decide to take my mom to get her nails done and unfortunately had a terrible experience here. I reached out via phone call later in the evening and asked if they were available for walk-in's, the lady who answered the phone informed me that they could take a walk in after 8pm. Great. So we arrive at the nail shop and I figure there's somewhere to sit inside while I wait for my mom. We buzz the door, and someone who I am assuming is the owner walks up to the door and greets us. We let her know we are the walk-in's and she tells me she can only allow one person inside. A little peculiar, but I complied as the shop is empty and she's by herself. Maybe a safety concern? Sure. She tells me I must wait in my car in the parking lot. Okay, no problem. Five minutes pass and my mom is leaving the shop and letting me know the lady was extremely rude and treated her badly. First, as soon as she got inside the shop, the owner started to tell her that it will cost as much as the entire manicure to remove the nails she had on...never heard of that before. Next, my mom wanted to make sure she'd be able to even out all the nails as one was broken and shorter than the rest. Something as simple as explaining the process of how she'd do it or even saying "oh no it shouldn't be a problem" seems to be very difficult for this lady. She instead asks "what, have you never had your nails done before?" My mom replies by saying there is no need to be rude and that she's just asking a question. The nail tech then says that she refuses to provide service and kicks her out the shop. I try not to assume one thing another, but when I connect the dots I can't help but assume racism from the entire interaction. From refusing entry to price gouging and finally just flat out refusing to provide service after asking a very basic question. Where have we seen that before? Oh that's right, everywhere for the past 100 years. I'm very disappointed and flat out disgusted at the behavior by the shop owner. If you care at all, I'd ask that you spend your money somewhere else that respects everyone equally without regard to the color of their skin. And maybe I'm wrong about her reasons for behaving this way, it could be that she just had a really bad day (I doubt it). Regardless, no excuse for terrible customer service and flat out disrespecting clients. Update: I love your response! Instead of apologizing you instead lie and try to push the angry black person narrative. Since you are a factual person please enjoy these facts! 1. Being asked questions about your methods or services is not interrogation! 2. I didn't make any snarky remarks or even have an attitude, and in fact I wanted to get a manicure as well! I was surprised that I couldn't come in even though the shop was empty! But yes, very snarky of me! 3. The world doesn't revolve around me or anyone because of the color of their skin. But your response further confirms your ignorance, thank you! Lastly, I want to note that we were very respectful throughout the whole interaction, and yes my mom was upset and said that you were rude. But she did not become "irate" at any point. I'm disappointed that instead of owning up to your ignorance or even attempting to make yourself look better online you double down. Again, viewers please steer clear! read more

Amazing work done by Ms. Ann! Her exceptional choice of colors surprise me once again! We first sat down and talk about design choices and what my final total will be. Mind you, she does have a $20 down deposit, so that is included with your total PLUS the service labor AND whatever you requested extra which brings you to the final total. After we settle the total, she starts her magic with our wonderful conversation and vibing as always. Ms. Ann always go above and beyond when it comes to exceptional service. She is open to opinions, and gives you honest opinion on what you will pay extra or what she is capable of design-wise. I have been a returning client since December of 2023, and has alway leave this place more than satisfied. Thank you for always taking good care of me. read more

Nails By N - Ombré pink with cat eye effects - Nail Salons Near Me - North Hollywood, California

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Possibly the worst nail salon I've ever been to. I wish I read the reviews before going because all the reviews about customer service are true. I call around 10:30 to see if I could go in at 2. I had seen posts on yelp and could not tell that it was a private salon so I was trying to make an appointment with the person who I saw was doing most of the gel x. They got confused about who I was talking about and were rude. I did not know it was a 2 person salon. When she got confused she said okay just come in at 2. I had another appointment before but I finished early around 12:30 and I called and asked if by any chance they could take me earlier. I told them if not, it was fine cause I would come at 2. Initially, they said no but called back and told me I could come. I was already in the car at that point and my navigation said I was 10 minutes away but I got there 20 minutes after u called. When I got there, she said i would have to wait cause I was 10 minutes later than I said I would be. I didn't mind. From the moment I sat down to start, they had attitude the whole time. I was looking for a picture of exactly what I wanted but she did not want to get started until I showed her even though I was still getting gel x. I finally found the picture and showed it to them which is the picture I added to this review. I asked what color she thought was closest to and she handed me the color book and did not want to help out at all. It felt like the two were talking shit about their customers the whole time. Later, I was trying to specify what nail shape I wanted. I showed her the picture again and she said this was not similar to the gel x shapes. I tried to explain to her how u wanted it but she kept saying no so I told her to just do it how she knew how to do it. She got frustrated because she was confused and refused service. I was showing them pictures of exactly what I wanted to make it easier for them but she got annoyed because she didn't know how to do it and asked me to leave. I don't understand what's so difficult about a wine red manicure with this shape??? Even though they were giving me attitude from the second I get there I tried to be polite. Every single step they would take, they would say, by the way this is an additional 10 dollars etc. I didn't care about the price and expected the whole service but they acted like I was going to receive the service and run away without paying or not be able to pay it. In the end, they charged me for taking off my gel and merely cleaning my cuticles. The lady was even giving attitude to the customer next to me. Very impatient, very rude, and get overwhelmed when you ask for specific nail shapes and designs. read more

Nails By N - What they said they couldn't do. - Nail Salons Near Me - North Hollywood, California

Would absolutely go here again! I needed a place that was open late on a Sunday, and they accepted me as a walk-in. Jamie did my nails, and she was EXCELLENT! We hit it off very well and it was a lovely experience!! Very comfortable and private location. I would love to highlight that I've never had someone cut back dry skin/cuticles and not have at least one small cut (I have very sensitive skin) but no cuts at all! She was amazing! Glad to have a new favorite spot!! read more

Nails By N - Loved this manicure! - Nail Salons Near Me - North Hollywood, California

This owner has obviously no knowledge on how to run a business at all. She's completely rude and unprofessional. I've been wanting to leave this review since the first I time tried getting my nails done but didn't cause of how disrespectful she was. Now I'm reading all these replies that she gives and she's still the same disrespectful and so rude person! She has NO need to run a public business when she does not at all have the knowledge to deal with people at all! PLEASE DON'T WASTE YOUR TIME GOING TO THIS PLACE! So sad! read more

Found this nail spot last minute, and I am so satisfied with my gel x manicure. I got there as a walk in not really knowing if they would take me in and they were able to squeeze me in (I got lucky). The staff was friendly and the nail salon was super organized and well taken care of. Thank you so much ladies I will definitely be booking my appointment in the near future. Happy holidays everyone read more

Nails By N - Nail Salons Near Me - North Hollywood, California

Disrespectful and rude I don't like leaving bad reviews but this place deserves it. Few weeks ago got my nails done here and I would say it was probably the worst experience I've ever had. These women have no professionalism. The whole time I felt uncomfortable because they kept talking to each other while looking at me. It was obvious they were talking about me. That is so rude to me. I will never go back. read more

Let me start by saying that the low reviews on this shop seem to stem from a bit of entitlement. We have to treat humans like we want to be treated... I have been going to this PRIVATE salon for almost a year now and have never ran into any issues. Annie and her daughter Jen are so kind and accommodating. I have an unpredictable schedule and they manage to get me in every time I ask, even when it's last minute. I'm so appreciative of that because again, this is literally a private nail shop. It's appointment only and one client at a time. I love this business model so much because it's an intimate experience and their undivided attention is literally on you. Good for a relaxing experience and getting to know the people providing you a service. Next, let's talk about the quality of work. Annie not only gets me right every time, she makes the best suggestions to keep your nails healthy and strong. The advice always feels genuine and with her advice, my nails are thriving. Jen and Annie both take their time and pay close attention to detail on whatever service they are providing, which I love. This is a very small business and I've only ever dealt with Annie and her daughter Jen but between the both of them, they can literally execute any picture you bring in or nail/toe design you ask for with confidence. Overall, Annie and Jen are just very kind people that go out their way to provide excellent service. With any business, they have the right to have rules (Especially in a private shop) but their shop rules are very much reasonable and nothing crazy. (Cash only, atm provided. No extra guests, it's a small shop. No walk-ins, appt only. Etc) pretty standard. Thank you Annie and Jen for the great experience every time! read more

Unfortunately, this is by far the most unprofessional and unethical nail salon I have stepped foot in. My two friends and I called in asking if they had any availabilities for the services that we needed (1 full set, two fills, 1 pedicures). She asked if we were close by and I stated that we were 5 minutes down the street and she said if we could make it there within 5 minutes, we could be assisted. Due to traffic, we arrived within 9 minutes. Upon arrival, we were confused as their salon looks like a house. We tried to open the door and it was locked. We were confused at this point but the worker came out shortly asking what services we needed. I let her know that I had called, apologized for being four minutes late, and at this point- we were expecting her to tell us that she was unable to take us because she had an upcoming appointment. However, she didn't. She allowed us to come in and had one of my friends sit at the tables with her mom as he helped my other friend on the spa chair. She asked me to wait at the guest chair so I did. We then noticed that there were signs everywhere stating they they were "cash only" so I was worried that we were unable to stay because we only had card payments. The mother rudely stated that they had an ATM machine. While waiting, I decided to look at the gel nail polishes on the shelf. I decided to rotate one of the nail polish bottles to get a better look at the color, until the mother yelled at me stating that I could not touch anything. I was caught by surprise because I have never been to a nail salon that had this rule. So naturally, I had an anxious and confused look. As I sat back now, the mother speaks in Vietnamese stating that I had a bitchy face and attitude. Plot twist- I am Vietnamese and speak the language. I was taken aback as I had no idea why she felt this way and didn't say anything because I assumed she was just upset possibly due to the recent pandemic. So I let that slide. Until her daughter responded that she agreed and that they both did not like my attitude nor what I looked like. Mind you, I was dressed appropriately, called in politely, and when we arrived four minutes late and did not have cash payments- I would have been perfectly fine if they told us they could not help us. During this time, I texted my two friends privately telling them what was said about me and that I felt very uncomfortable being there. Similarly, my friends were shocked by the mistreatment. The mother and daughter both then continued to speak in Vietnamese stating that they disliked how the three of us were texting each other and continued to insult the three of us. I found it very disrespectful and unprofessional and decided to stand up for us. I responded back to them in Vietnamese- stating that if they did not like us from the minute they saw us, they had every right to refuse service. This was when things got out of hand. The daughter stood up, continued to insult me in Vietnamese, preached about how they had the right to refuse my service, stated that I should have told them I was Vietnamese, and asked me to leave. After this dispute, I left. My friends wanted to leave as well, but I told them that it was okay and to just let the workers finish the service. I am very ashamed to have come here and to be disrespected by people who should be professionals. Contrary to belief, I had told my friends that I have been to multiple nail salons and never have any of the workers spoke badly about their customers and to not think this way of the workers at Nail by N. The daughter and mother proved me wrong. I have never had this encounter and will not be returning. The three of us are RN's, therefore, we are empathetic and understand the rigor and stress that comes with customer/patient service. The way that we were treated here, goes against all ethics and professionalism. My mother also works at a nail salon, so when I informed of her their behavior- she was in disbelief. I hope they get their act together and learn to be professional workers. It is very unfortunate, as I looked up nailbyn's instagram and noticed that her work is great. It is a waste that she is a rude, incompetent, and unprofessional worker. FURTHERMORE- I didn't think it could get any worse until I read this (refer to my photo) First of all, please do not run a business if you cannot communicate professionally. Second of all, it is unethical for someone to speak about a mental hospital in this way. Being a nurse, I find this extremely offensive. read more

Nails By N - As a business owner, have you thought about returning to school and learning a little bit about professionalism? Didn't think so. - Nail Salons Near Me - North Hollywood, California

I've been coming here for a while now and I will not go anywhere else (I have tried and it doesn't compare) as far as pricing goes....reasonable and you get why you pay A year later and I've been coming here consistently. N knows my nails and the work I put on them. Absolutely LOVE the effort she puts into making sure I love my nails read more

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She never disappoints. Always meets my expectations. As well as always great customer service and have great conversations. After long days at work and just wanting some self care .. this is the right place to go . Love it here . Been going for a little over a year . Great prices . read more

Nails By N - Milky White Nails - Nail Salons Near Me - North Hollywood, California

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Thank u Annie for taking care of my nails. As always beautiful!

Just wanted to update my review and once again I'm overly satisfied! Love the Christmas themed nails she did for me. read more

Nails By N - Gel acrylic - Nail Salons Near Me - North Hollywood, California

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The previous night, I was looking at where to go but decided to wait until today. Sometimes things happen for a reason because I happen to stumble onto this place while I was out at Costco. Let me tell you, I'm glad I did especially since they took me in with very late notice. Both mother & daughter were very sweet and friendly. I was very impressed by how fast the mom was at cutting the cuticles. The major part is that she did NOT cut my skin one bit (still traumatized from my previous experience even though it was ages ago). I like fast and efficient without losing on the quality, and I believe they accomplished that. I was there for less than 1 hour for a gel mani & pedi. Another thing I like was their nail swatches. I'm a visual person, so I get a better idea of how it'll look when I apply the color to my nails. With their swatches, I just laid it on top of my nails to see if it's the color I fancy. However, I'll let their work speak for itself. read more

Nails By N - Color 101 - Nail Salons Near Me - North Hollywood, California

I absolutely love this place. Nails By N. She is an artist. A true artist. She makes your hands look beautiful and I will only go to her. This is a private salon so no annoying people talking or kids yelling. It's quiet and clean. Best products. Last so long. read more

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Lady was rude and does not deserve to own such an establishment, she is such a rude arrogant person and can't not take criticism from anyone . She deserves to be shut down to learn her lesson highly suggested do not go here she will block you in and blame you for the bad experience!! Which she is clearly in capable of running such an establishment!!! If you want your nails done you have better luck going somewhere else because she will act crazy and be totally inconsiderate read more

The response is actually hilarious because i have ON VIDEO STILL of the cops that I CALLED saying what you guys where doing to me was illegal and made you move your car to let me off the property i had came to the salon attempting to do a walk up appointment i was not being rude or aggressive in any way or "demanding " anyone to drop what they where doing to do my nails the sign on the door said ring bell so i did and was answered very rudely by the owner and was asked what do i want in a rude tone and i said oh well i was trying to get my toes done and she then told me no because i didnt have an appointment being it was my first time at this location i was unware it was appointment only no sign on the building state that they are a only appointment salon so i said okay and walked away because of the attitude i was already receiving so yes i went to my car wrote a review about the situation and 30 seconds later green shirt lady came outside yelling at me i told her that was very unprofessional of her so what did i do i updated my review about her walking up to my car and yelling at me and she came outside once again after my updated review and started yelling at me again she then proceeded to have her son block me in from leaving and again the cops that I CALLED said that they are not allowed to do that the cops did state that you guys did not want to be back at this property going forward and trust me that is fine with me cause i would never want to support a nasty salon like this i then proceed to leave after the owner was told to move the vehicle cause remember cops said that was not okay for you guys to do as i was driving off i hear the lady yelling about being scared being posted on tiktok and that I HAVE TO DELETE MY VIDEO to which the cops responded I have the right to record the situation i have video proof of all of this happening yes you have the right to refuse service that is fine but I have a right to leave a review and record and i was harassed by the owner because of my review had she been more polite about the situation things probably would have gone a different way but clearly thats not the case so here we are read more

Nails By N - Nail Salons Near Me - North Hollywood, California

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I've called here 3x trying to get an appt and the person answering the phone has ALWAYS been super rude like they don't want/need the business. I was hesitant the 2nd and 3rd times I called because of the way I was spoken to 1st time I called. So much for first impressions. They don't even TRY to be courteous and helpful. I was hopeful, since it's around the corner from my house, but no one should give this business their business. They also require a deposit?! I've NEVER had a nail salon do that. Very odd place, sadly. REPLY TO THE BUSINESS OWNER'S COMMENT ON MY REVIEW: Because I was REALLY trying to give a small, local business MY business, DUH! Talk about no common sense! After reading all your comments to customers (or POTENTIAL customers) on their honest reviews, all I gotta say is very professional. Hope you're not planning on growing and expanding your book of business because with that attitude, GOOD LUCK! read more

This is the best nail salon I've ever gone to and will always come back. Salon owner is very professional, super sweet, and she takes her time with every detail on the nails. It is a private salon and its kept clean and well organized. I have had terrible experiences in the past but my experience here makes up for it. read more

Nails By N - Nail Salons Near Me - North Hollywood, California

Highly recommend this place for quality products and an experienced nail artist who offers a wide range of colors and creative designs, making you feel special.She takes her time....She never rushes. Her products last long. She is amazing and I only go to her now....and I always leave happy! She is worth every dollar!!! read more

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Always professional and welcoming, these ladies do great work! I don't understand the negative reviews on here. I've been coming here for years and as a loyal customer I have only ever experienced Nails By N to be a great place to unwind and get a beautiful manicure and pedicure. If you're looking for a private salon where you can make an appointment, arrive on time and know you won't have to wait, and then sit down and be pampered without having the noise of additional customers and/or kids running around then this place is for you! read more

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The first time I learned about Annie was thru Yelp, and by the end of my first appointment with her, I have never wanted to go anywhere else. Annie is punctual, extremely sanitary, and very kind but do not forget to make an appointment or else you won't get your nails done; she does not take walk-ins because she is that busy. Also, do not forget to bring cash because that is all she excepts. I wish I could give her 10 stars because I love her work and she is a kind individual!! read more

Nails By N - Nails by N - Nail Salons Near Me - North Hollywood, California

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First time here & I'll definitely be coming back. Annie was a delight . The place was clean & she has so many color options. I was really impressed. She's been doing this work for 30 years. I appreciate the fact that she's open late . I was trying to find a new nail artist & im so happy I found this place . She did a beautiful job & was very caring/careful towards not cutting me . I recommend this place 100% read more

Nails By N - Dip powder Acrylics - Nail Salons Near Me - North Hollywood, California

So glad I came! This was an amazing place for relaxation and just what I asked for so pretty and worth it! read more

Nails By N - Black nails with rhinestones - Nail Salons Near Me - North Hollywood, California

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This place he as been on my radar for a year The level of attention n detail can't be beat and with prices being amazing it's like cherry on top read more

2 weeks ago I came across this nail salon as I desperately needed to fix a broken toe nail and get a pedicure. They took me in last minute which I appreciated after calling multiple salons who didn't have availability. Annie did more than a tremendous job and my pedicure turned out fabulous. I just got back from my appointment with them today where I did a hard gel manicure and gel pedicure. Annie is a pro and does the job right. They are the best nail salon I've come across in the valley so far. Thank you so much Jen and Annie! read more

Nails By N - Manicure - Nail Salons Near Me - North Hollywood, California

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I am very satisfied with them, they did a very clean job, I recommend them to everyone Thank you Any

This location is so convenient! I definitely recommend Annie for nails and pedi! Her work lasts such a long time. My acrylics did not chip or break for 4 weeks! I would've kept them on longer if it wasn't for work. read more

Nails By N - Nail Salons Near Me - North Hollywood, California

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It was my first time here and I love the service. I did a pedicure and acrylic nails and they both were so nice and the Salon is so pretty and clean I loved my nails I will be coming again! I recommend read more

Nails By N - Nail Salons Near Me - North Hollywood, California

Found this gem right in my hometown. Right on my old block. Nails by N was a wonderful experience. I was able to get an appointment about an hour out and which was fine. When we arrived we were kindly greeted at the door and welcomed in. We sat down for maybe five minutes while we picked out colors and we're quickly into the pedi chairs. Had a nice massage in the massage chair too! Jen was so friendly, fun and nice. Also, the location is clean and secure! Love that part! read more

It was my first time coming here and had I a great experience. Jen was super friendly and was accommodating on my nail design. There's so much amazing colors and designs to choose from. Parking is right in front of the place. Would recommend to call ahead and make a reservatWill definitely be back. read more