Okay this is WHY this place is basically a self-care paradise! Every time I walked in, I am greeted like I'm their favorite regular. The entire team is very warm, friendly, and genuinely happy to be there--it instantly puts you in a good mood. And let me just say... they SPOIL you here. From the attention to detail to the little touches that make you feel pampered and taken care of, it's not just a nail appointment--it's an experience. I feel relaxed, refreshed, and honestly a little bit like royalty by the time I leave. My nails? Flawless. Clean, precise, and exactly what I wanted (actually... better). If you're looking for a place where you're not just another appointment but actually feel cared for, this is IT. I'm already counting down to my next visit. - Sam read more

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My go-to nail artist is Ashley, and she's absolutely amazing! I've always loved the way she does my nails. She's incredibly talented with designs and always makes sure they turn out perfect every time. I love her work so much that even after she relocated to Burbank, I still make the drive from Covina just to see her. That says a lot! The salon itself is beautiful, clean, and has such a welcoming vibe. Everyone here is super nice and professional. Highly recommend this place especially Ashley! read more

New Image Nail Spa - Short Almond Gel X with floral and French designs. - Nail Salons Near Me - Burbank, California

Still the best! I come here with my mom whenever she's in town. And now we bring my daughter. Everyone is always so friendly and accommodating. read more

New Image Nail Spa - Signature Pedicure - Nail Salons Near Me - Burbank, California

As an athlete, I'm usually covered in turf, tape, and bruises--but every time I come here, Lena, Sandy, Cindy, and Hannah make me feel so feminine and confident again. They always take their time, never rush the details, and somehow make my nails last through rugby practices and gym sessions! Each tech has their own magic touch--Lena's attentiveness, Sandy's designs are always creative, Cindy has the softest hand massages, and Hannah's attention to detail is unreal. I walk out feeling amazing, refreshed, and just the right amount of girly. Highly recommend this place if you want durable, beautiful nails and a little dose of self-care that makes you forget you're an athlete for a second! read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

First time getting my nails done in a long time. I felt so comfortable and taken care of. Ashley was super professional and was focused in all the details of the design. I trusted her in the progress and they turned out AMAZING!! I love my nails! Would definitely be coming back next time. read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

New ownership walked in for gel X full set Ashley took her time with my set very organized and detailed oriented definitely will come again read more

New Image Nail Spa - Asked for this nail shape and length - Nail Salons Near Me - Burbank, California

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Got a Gel Mani and Regular Pedi with Lena and Linda - they did a really great job - my nails look really good - and they were able to do it all within my lunch break! I definitely recommend and will be going back again! read more

I love this place. I followed Lena from her old salon; she does a beautiful job on my nails and gives a wonderful hand massage. The place is clean and bright and the staff is warm and friendly. read more

New Image Nail Spa - Love the nice touches like rose lemon water. A treat for the senses. Feels very luxe and smells great. - Nail Salons Near Me - Burbank, California

Today was my first visit to New Image Nail spa, as I followed my nail technician, Stephanie from another nail salon whom I have been going to for the last 15 years. Upon arriving to the salon I was greeted by another friendly and familiar face, Lena! It felt like being in a new home with familiar people. It was also nice getting to see Jenny, whom I also remembered from the nail salon I used to go to. She was doing a manicure for another client two seats down from me and remembered me, greeting me warmly. Everyone made me feel welcome. The salon feels very cozy and is well appointed, clean and comfortable. They also have a nice selection of polish, with many colors to choose from. I got a gel manicure and gel pedicure and really enjoyed my experience. My nail technician Stephanie always does such a fabulous job, and I was happy to follow her here from her previous salon (afterall, she has been doing my nails for the last 15 years). I can also attest that Lena's work is fabulous as well, as she's done gel manicures for me in the past. If you happen to get Stephanie, Lena, or Jenny, you will be getting top quality service, an outstanding attention to detail, care and kindness, and will ensure you have a pleasant and comfortable experience. I rarely ever give a full 5 star rating, but New Image Nail Spa deserves no less! read more

Stopped in for a service and was thrilled with my experience. I'm looking forward to checking out this salon again when I'm in that area, the woman who did my nails was lovely and did an amazing job. I was treated well by everyone there and would go back again any time. The interior is also super cute! read more

Back to give another review as they are under new management. Service was great and pricing is very competitive for the area. I've been a long time customer and am happy to report that the newly renovated salon and additional staff (same previous nail technicians are still there), are a big welcome. Added bonus they are now open everyday including Sundays and Monday's. read more

Had a lovely experience in their very cute and clean salon! I got a manicure/pedicure, it was very pleasant, relaxing, and the finished products looked great! I last minute asked for a little leaf art detail on my nails and they did such a creative and beautiful job! Will definitely be returning! read more

New Image Nail Spa - Manicure - Nail Salons Near Me - Burbank, California

I have been coming here for 9 years and never leave disappointed. I'm a loyal customer and refer all of my family and friends here! I have been getting my SNS done by Jenny since day 1, and everyone is great at pedicures!! The new owner, Lena, is very sweet and love her attention to detail. She takes customer feedback very serious. The atmosphere is welcoming and very clean. I love the holiday decor for every season :)Best place to get your nails done in Toluca Lake! read more

New Image Nail Spa - View from pedicure chair - Nail Salons Near Me - Burbank, California

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After much searching, I have finally found the PERFECT nail salon in Burbank!!! I have been to them all and nothing and no one compares to the excellent work and service and vibe of this establishment! Also... I have never had lash extensions until today. I couldn't be happier. read more

New Image Nail Spa - Not the prettiest feet, but definitely the best pedicure ever! Thank you, Evelyn! OK - Nail Salons Near Me - Burbank, California

Best mani/pedi ever. I got the signature mani/pedi and every lotion, oil, bath smelled so good. The techs are all very good, but Lena's my favorite. The salon is super clean, there's parking in back and then I got myself a pastry next door after. The address says Burbank but I always think of this area as Toluca Lake read more

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Absolutely obsessed with these nails, Ashley is amazing!! Everyone was so kind from the moment I arrived. Highly recommend! read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

Great service! Super clean! Sweet staff! Wonderful and relaxing pedicure! Highly recommend!

I have been going to Jenny for years and I live all the way in Moorpark. I have tried many other places from time to time, and I always end up back with Jenny. She absolutely is the best in the business. read more

The is place is a hit or miss. Definitely a miss if you get the guy. His name is Tom. I've gone to him several times and he just doesn't have good listening skills or I think he's just not interested in what people actually want. He was rough on the hand massage. My hands were sore and faintly bruised and during the massage I said to lighten up a little bit he didn't pay attention. He seems bored and uninterested. The manicure was over in 20 mins which was a bit of a rush. The women are much more attentive and listen when you ask them for something. He has tried to get me to spend more money before by upgrading my pedicures and then had attitude after I said no. It's too much stress to deal with this kind of a person when you just need a service like this. read more

Fabulous salon in the heart of Toluca Lake. Staff is highly knowledgeable and attentive. Will definitely be back!

Hidden gem. I've worked around the corner from this salon and never knew it was there... I am hooked. I got the spa pedicure which included a most amazing foot and calf massage by the male nail tech there. It was so good with amazing firm pressure. For my gel polish spa pedicure it was $58 and a complete bargain. Definitely will be back read more

First time visiting this salon, I'm obsessed! Sandy did my gel extensions exactly how I wanted them, Amy did my toes and I absolutely love them. I sat next to a lovely client who has been loyal to this salon for 10 years 100% recommend this salon. read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

I used to go to New Image Nail Spa a few years ago and used to be pretty impressed with their service, but went for the first time in a while again recently recently ahead of my trip to Mexico to get dip nails with a small extension and am pretty disappointed with the lack of quality I received. I had my nails for less than a week and 3 of them had already broken off and the remainder already has cracks in them. Two of the ones that did break off ripped my actual nail off and made them bleed which was pretty painful. Please keep in mind I haven't been doing any physical labor that would cause them to break or crack, so it makes no sense that this would happen when these should be lasting for 3+ weeks. This being said I'm pretty sad to say I probably won't be returning again read more

New Image Nail Spa - Nail Salons Near Me - Burbank, California

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SO GOOD!!! I moved to LA 3 years ago & have refused to get my nails done here. I always got them when I went back home to Texas but today I gave in. I had a ride or die nail salon back home so I was terrified to try a new place. I always get SNS dip powder on my natural nails & this place killed it!! I called the place this morning (felt bad calling on valentine's day as I figured they'd be really busy) & I'm lucky I live 5 minutes away they were able to fit me in their very busy day! I had a full set of SNS on my nails already but they removed them perfectly and helped me pick a new color & I could not have asked for a better experience! When I called they originally said the SNS removal, new set & manicure would be $55 total but when i got there she looked at my nails & decided I didn't need the extra $10 manicure. Not sure what that would have entailed as she trimmed my nails & filed them, maybe work on my cuticles (though mine didn't need any work, maybe that's why she said i didn't need it) & maybe a massage (but I didn't need that haha)! My total ended up being $45 & I added $5 tip!! I believe it was Jenny that did my nails!! She was incredible, did a very thorough job! I'm used to paying $38 at my nail place in Austin, TX so the $45 in LA felt like a good price! Especially since I had no complaints! & it was completely painless! When I was looking at places around Toluca Lake & Burbank I had seen reviews from other places saying they were in pain so if you are worried about that I'd say this is a good place!! The place was clean, very relaxing & a great spot next to pricilla's, definitely stop in & get a drink & snack, very cute place!! Very happy & this will be my go to spot in LA for now on!!! ;) read more

New Image Nail Spa - SNS DIP POWDER (i think number 3) - Nail Salons Near Me - Burbank, California

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I stopped in here, because I really needed a pedicure and they were close by. It worked out to my advantage because I totally found my new place. I met Sandy (which is the name of my former nail tech). The place is clean and intimate and their massage chairs are great! Sandy really took her time and did a really nice job on my feet and toes. I also liked how they displayed their nail colors (in books) VS. the ring of nails with nail colors. I will definitely go back for my next pedicure and I also want to try them with my nails. The last place I was going to ruined my nails after going there several times. So, I had to wait for them to grow out and I'm also there. I'll post an update when I get my finger nails done. read more

Very accommodating staff! Called for a group of 4 for mani/pedis. They were able to take us in at 6:15 since we all had work, which the latest any nail place was able to offer since gel takes longer, so we were appreciative they were able to take us in at that time. Once we got there, 4 people were able to service each of us. They were all very nice and patient. They have a good selection of colors for gel and regular polish, and also offer SNS dip. I would come back here again. read more

Can't say enough great things about this salon Jenny and her team are fantastic. I've been going to her since 2014 when they opened and I lived and worked in Glendale. Now I live in Woodland Hills and work in Santa Monica and still go to Jenny for my nails. Thank you for your job well done. If you are looking for a new place or your tired of poor work, you must go to New Image Nail Spa MUST!!! read more

New Image Nail Spa - SNS nails by Jenny - Nail Salons Near Me - Burbank, California

The people here are phenomenal. They will provide you service until you are completed satisfied. Booked my next appointment with Jenny one month out! read more

New Image Nail Spa - SNS powder color 640! - Nail Salons Near Me - Burbank, California

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The place is nice clean and the staff is very nice. This was my first time trying this place and was hoping it would be my new spot but unfortunately I didn't love the work. I asked to get a gel manicure and the lady that did it for me was very sweet but the job was not great and definitely not worth $50 and the lady took about 2 hours to finish so the fact the the job wasn't even done nicely was even more disappointing in the end. The color is like spotting? Which I've never had happen and it's also chipping only after 1 day. The nails are bumpy/ wavy and with little holes. Overall disappointing and sadly won't be back. read more

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This is my second time coming to New Image and honestly I'm so torn. The difference in skill level of the nail technicians is very apparent. The first time, I had a great experience and a pretty gel color was selected for me. After this trip it's apparent that if you get a good nail tech, then 5 stars, if you get a less skilled one, maybe 2 or 3 stars. The skill level matters to much because: 1) I was cut multiple times or my cuticle was filed down to low, I have pain in two of my fingers, and one has a scab, which means it bled at some point. 2) she couldn't get the shape right, so a different nail tech stepped in to do the shaping (thank you!) 3) skill of the actual polishing- the pink gel nail came out streaky, and the gel top coat on the glitter nails was uneven (she missed the sides) so I had to ask her to fix it. To her credit she did, but I always am worried about being rude and having to ask them to do things again. I think I will give this place another shot, but ask next time for someone who knows how to do the nails with attention to detail, or you will have to be the one paying close attention. read more

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Came in and got a new set. I really like how I can show him a picture and he will do it for me read more

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I really needed a polish change so I walked in and got lucky to find a nice man to file and polish my fingernails! They even had my favorite color called Mademoiselle. 5 stars for Tom who was so patient with me today!! read more

Jenny oh Queen Jenny!!! How much do I adore you!!!! Beautiful nails each and every time and you care sooooo much about my nails!!!!!! Your passion shows through the work you do...absolutely clean place!!!! Love Amy for th pedicure job she does too!!! I'm so thankful for your team and you. Literally my nails can last one month and all day I'm washing, cleaning, and changing diapers!!! Oh and btw anything you show Queen of Nails (Jenny) she literally will do for your nails!!! She knows ALL the colors by memory!!! That's why I call her the Queen!!! I haven't met a nail shop like this in the valley and I've been doing my like for over 15 years read more

Good work very nice people and thorough nice experience ..............................

I love this place! I enjoy coming here because you feel so relaxed and they make you feel so comfortable. There's always light ambient meditation music playing the entire time and it's perfect for a relaxing perfect spa day! read more

I am not someone who complains often but this nail salon is one to avoid. First of all the owner started to do my nails and then she got a phone call from her bank. She talked about personal things and I do not feel that is an appropriate conversation to have in front of a client. She quoted me a price of $45 and then an extra $20 for nail color. She was sloppy and rushed and made the tips too short , way shorter than I wanted. When I asked her if she was going to do my cuticles which is something I need because I bite them. She said it was an extra $10. That is crazy as it is always included as part of the manicure Then another client walked in who apparently had an appointment and she left me for 20 min to work on her. I actually walked out of the salon with only the tips as I did not want to invest any more money as she was doing a horrible job and she was very unprofessional. That salon is overpriced, unprofessional and does sloppy work. If I could give this salon and it's owner a zero I would. I walked across the street to another salon and the woman who worked on me there was lovely and did an amazing job for cheaper and my nails now look great. read more

My new place. So happy. My nails look beautiful and I was in complete relaxation. It was a wonderful experience.

I wish the guy listen to what I asked for rather than rushing and being so money hungry. I was questioning if they thought I was a paying customer or not due to my ethnicity, and being in Burbank. The lady on my toes was amazing. There was two women when one of them didn't know what to do she asked the other lady and she helped. Then the other lady came back and paint my toes. She did AMAZING! It's not my toes that I have a problem with. It's my nails.. I kept asking him if he knew how to do it as well as I showed him a photo and I voiced my complaints about the shape yet he said no because you'll lose the length. It wasn't the length I was worried about losing it was that he wasn't doing the shape correct and wouldn't listen to what I was saying. I feel like he didn't want to file them down so that the price would be what it was... but either way I was paying... I just wish it wasn't a waste of money.. because i shaped & painted them on my own anyways. I believe they should hire me to help with shaping & painting. #Nailtech in training. I know they are long and they probably haven't had anyone come in for this. But either way shaping a nail is important & is ideal. I also did not like how I was charged for them to cut my cuticles. I could've sworn that was included at mini other nail shops, as well as nail techs. is simple courtesy when doing the nails. Why wouldn't you push back the cuticle and apply right away?? I'll probably be back for my toes, but definitely not my nails. As far as the setting, it looks beautiful inside and they have peaceful music. They definitely need to put that money towards better manicurist. read more

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My best friend treated us to "Natural Spa Pedicures" today, and this was the BEST pedicure I have ever had. Nice owners and staff, and the hour long luxurious soak, pedicure and other treatments were wonderful. Can't wait to go back. read more

Very nice staff and relaxing environment. I got their classic mani and pedi and I thought it was reasonably priced. Excellent service. Normally I feel twisted and not comfortable at places when I try to get a mani and pedi at the same time, but I had the most comfortable experience here at New Image getting both done at the same time. Relaxing chairs and pillows. I was done within 45 minutes for my mani and pedi. Easy free street parking. Very pleased and I will return. read more