I walked in for two separate appointments and they were well accommodating! The first walk-in was for an eyebrow wax and clean up. It has been a long while since I was able to just walk into a salon for an eyebrow wax. But they were accommodating and professional. I asked questions about their other services BUT wasn't pressured into getting them then and there, unlike other salons where they try and sell you services. So I was happy with the results and the service altogether! The second walk-in was fantastic, still no appointment but was very accommodating. I asked for a mani-pedi. The pedicure came first since it was easier for them. I had no preferences. Not THE BEST massage chairs but they were still a massage chair at all, I don't even think I've been to a salon that doesn't have massage chairs. Anyway..... They politely offered the sugar scrub and massage for my legs. That was amazing, but sorry not for the price on it. The amazing service on my nails though, I love, love, love! I wanted to get acrylic nails ( full set) because that's all I knew. (Not much for the options,... I get what I got when I first did back in the day) I wanted specifically, french tips with colored fake nail, with a one finger different color thing.... They educated me a little on the different color powder.... that changed my life! It's what will keep me going back to this salon! THEY WERE AMAZING..... small factors here and there, but loved my experience. BTW it's better you pay with cash then with card, it's a little cheaper!!!! read more

I took my daughter & niece here, both got full set. I got a pedicure and got a glittery color. The sugar scrub and hot stone was delightful. read more

The only reason I am not giving them "5 Stars" is because despite my confirmed appointment time of 9AM (I indicated when placing the appointment that I would be arriving from Seattle en route to the Anacortes ferry terminal and, therefore, needed to make sure I was running on time) the first employee did not arrive to open the salon until 9:20AM, followed shortly by the rest of the employees casually arriving. Not one of 4-5 employees seemed concerned as though tardiness is a regular occurrence. I happen to feel strongly that my time is as valuable as others and expect the same, reasonable reciprocation. Aside from that, the place really is quite nice and far above and beyond, both in terms of the service provided and the aesthetics of the salon, any other similar-priced, strip-mall type, nail salon I have visited for a mani & pedi in all of my adult years. The employees were all extremely pleasant, well groomed, and detail oriented in their work (I had the mani & pedi at the same time so was worked on by two women). I cannot emphasize enough the vast difference in the appearance and aesthetic quality of this salon compared to others. The salon is truly warm and inviting and decorated in a classy, eye-pleasing manner. Furthermore, I generally am only capable of keeping my finger nail polish looking fresh for 2-3 days at most, but I am now going on 5 days and they are still chip-free and looking beautiful! If you're heading to the ferry, driving through Burlington, or happen to live in this area, this is the place you should be going; you won't be disappointed!! If I have another opportunity to visit the salon I will certainly do so. And, if the next time I visit they are more prompt than the last, I will absolutely be updating my review and giving them the 5 stars I am sure they are capable of. read more

First nail place I've been to since I moved to Washington and I'm so happy. By far the most amazing salon ive been to. Kenny was the sweet young man who did my nails this morning. He did a fantastic job and I cant wait to go back. Really pretty calm atmosphere. Quick not sloppy. Clean and sanitary. Very pleased, great prices. read more

Tammi was amazing and my nails were just what I wanted! The staff were all kind and helpful!

My favorite nail place in Skagit county. Friendly and they always try to fit you in if possible. Covid procedures are followed strictly and they are doing a great job keeping the business open and everyone healthy. If you want fantastic service and good company this is the place to go! read more

I tried Nail Masters per a recommendation from another salon. It did not disappoint. I called ahead to book an appointment but there was no need on a Tuesday evening. My pedicure was great, with more-than-usual massage, scrubbing and even a hot stone massage. The chairs were pretty new and very comfy. My gel french-tip manicure was great, and super speedy! Most employees spoke great English (not a requirement but fun if you want to chat with the technician during your appointment.) There was a great selection of colors, OPI polish, and a pretty atmosphere. I will certainly be back. The only small thing that doesn't make this a 5-star establishment were the spiders in the window. A good dusting will change my mind on that. read more

This is my second time here. They are pretty fast. But all about the money. Lady asked me twice if I was paying with cash or card . Twice I asked for the total FIRST. Then when I paid cash and gave tip, she said out loud what the total was and that the tip wasn't right, shaking her head. I was very upset by this. I won't be back. So rude! read more

Phuoc did an amazing job on my nails! I came in asking for a complicated nail art design and he nailed it. I am definitely recommending this salon to my friends. read more

Was looking for a local nail salon and friends liked their pedi or Mani done here. I agree my pedi was well done. The tech was efficient and worked carefully and completely to trim my nails. I've waited a week to see if the polish holds, and do far no complaints. read more

I loved how my nails looked the many times I went there. She was fast and did a great job. I also like that they use liners in their pedicure bowls (and they have new chairs)... however I won't be going back and gave this a low rating due to the extremely disappointing (and almost rude) customer service. They don't take appts on Sunday as I was told by the owner when I called on Saturday. I arrived before the salon opened (b/c I wanted a specific person) and there was another client there who apparently "HAD made an appointment" with the same person I wanted. The customer had called the day before and spoke to the technician directly and made the appt. That was very frustrating (and confusing!) then I was told it would be 2 hours until "anyone could do my nails". I came back after 2 hours and was completely ignored as I sat there. I was aware of other customer's issues with their customer service and had experienced problems before when trying to make appointments with a specific person so this was the last straw for me. I left. I normally don't write negative reviews but this experience was so frustrating and disheartening I wanted to post. Perhaps they will read their reviews and make changes in how they manage client appointments. I won't be going back. read more

I normally have a great time here, but Thursday I wanted them to put my confetti top coat polish on. The woman refused to do it the way I wanted and insisted she knew what she was doing. This is exactly why I do it myself at home. So I just did it myself in the salon. Including the top coat. Very small tip. read more

I had gels put on last Thursday, right before my trip to Vegas. While on my trip my nails chipped off. Tuesday I went back in to Nail Masters (with only 2 dinners still with polish on them) and asked that they redo my nails. I asked (since they had to remove the polish) fir a color change. They then got rude and told me I would have to pay fir it. I'm sorry, but I dropped $35 (after tip) to get my nails done and it was faulty. They refused to slow me to change my color. It was more the customer service then anything because then they started speaking in their North Korean native tongue.... don't go there, it's not worth it. read more

ZERO STARS!!!! Went with my Mom and daughter. Was told 20 minutes. Fine. Start working on Mom (pedi only), then my daughter (mani-pedi). 95 minutes later, my water has been changed TWICE, Mom & Daughter DONE, and I still sit there. Sorry. Not going to make my Mom and daughter wait for my mani pedi. Rude lady/manager. Never. Again. read more

This is my favorite place to get my nails done! Everyone is super friendly, they play good music/good tv. My nails always turn out perfect, they have alot of colors to choose from. The building is also very clean and nice looking! read more

On the spendier side for a pedicure, but the experience and atmosphere are well worth it! I have a foot injury, and the pedicurist was exceptionally gentle. My 6-yo son was with me, and they treated him like royalty. Highly recommend! read more

Came with my friend and was told to wait an hour and after that hour we were ignored and told to wait an additional 30 minutes. Then after being seen my nail tech said he couldn't complete what color or design I asked for and proceeded to do what he wanted. My nails were cut so far into the bed it was painful. They're all uneven and crooked. Was severely overcharged and was pressured to leave a bigger tip than deserved. Never again. read more

I will never go anywhere else again. If you are complaining about price please remember that you get what you pay for. Every fill I have had here was nothing but a great experience. They introduced me to gel polish on my acrylic nails. I've loved every visit. I don't know how I missed this place considering I worked in this plaza for years. I get a fill every two weeks and treat myself and my kids to pedicures once a month. I really appreciate their quality work and clean professional establishment. read more

I love Nail Masters. Ben is absolutely fabulous. He always takes care of me and is super fast (even with white fills!). The staff are great even when I bring all my kids in with me. My nails never chip and look good for weeks. read more

This was hands down (pun intended) the worst experience I have had. The technicians were rude and insulting. I already knew my nails were not in the best condition but I certainly did not need to be made to feel humiliated. To top it all off while my nails were drying the employee picked up my purse and went through it to look for my wallet so he could get my credit card and run it. I have NEVER experienced such bad manners and customer service, I was a new customer and will not recommend this place to anyone. read more

I used to come here on a regular basis for the deluxe pedicure but don't anymore because the last three times that I have been, I've been overcharged and received lousy service. Will never be coming back. The last time I was there I felt rushed, my leg massage was literally two seconds, and was overcharged by $10! In search of a new and better place! Please save your money and go elsewhere. read more

I've been coming here for a long time to get my nails and toes done and it was great. But...The service has gone down. I feel that they rush to get you done even when you do the up grade and pay more. I got my toes done and when I was finished the girl had asked me to go to the dryer and that was fine but I didn't wear my flip flops that day. I had asked her for some disposable ones and she said she had none. I was disgusted to walk on the floor but she kept saying they clean the floor all the time. I get to the dryer and then another girl brings me the Sandals. I was so angry. Not a great way to treat a regular. I will never go back. read more

I've gone other places to get my toes done but they are by far the best! Jana and Ken are our favorites! They are reasonably priced and Jana even put a softball drawing on my toe for my daughters softball tournament. Thanks nail masters! read more

Very attentive staff, beautiful salon with high end chairs and painted in calming colors with a waterfall feature too. Not a high turnover, so it's easy to find your favorite person and the prices are fair. I've even treated my daughter to their children's pedicure. read more

I have been here before and thought it was fine, this time I pull up and an employee is outside the front smoking. I go in and the place smells like an ash tray. There are so many other nail places nearby, I won't be back read more

I've been going here for a while now and have never been so pissed of when I left! First of all I walked in and 3 employees are just standing there talking and don't acknowledge me, then the girl that finally said she would help me was rude and was rushing to finish my nails and didn't even let my nails dry!(I got gel) So now they are all messed up! Then I went to pay and of course took forever!! Never going back there!! read more

I tried Nail Masters for the first time last night and it was not my favorite. Went in for a mani pedi in the evening. The pedicure felt rushed. I got the less expensive one, but even that felt like too much given the level of service. The man who was doing my mani got a little to close on one of my cuticles and I bled quite a bit. We did each other Nail while we waited for the bleeding to stop on that one finger. He was very apologetic and I appreciated that. However, no one offered me any sort of discount for the mishap. That left me feeling pretty dissatisfied. At the end of the day I paid $60 for a lackluster pedicure and a painful manicure. Not sure I'll be going back... read more

My mom had a great woman who was sweet and about quality to make it a good experience. Unfortunately, my experience was rushed and not about quality at all. She kept asking "cash or card" rushed me from my seat, which was empty in the pedicure section, to pay and sit under the light where I was placed in the corner of the crowded shop. Will not go back there. read more

I've been to a few nails places around skagit and nothing compares to this one. Despite it having a constant flow of people coming in, the work they do with the amount of time that they have is absolutely amazing. Also I 100% recommend Tami! read more

I love Annies nails. They are as close to perfect as I have ever had and she doesn't hurt me.

Not a bad spot. Ambience-wise, it tops the list (in the front, anyway...I can't comment on the pedicure spot in the back). The girl that did my nails seemed to be in a rush, and it took me three rounds to make her understand I wanted them narrower at the top. She finally got it, for the most part, and we moved on. The place is super-clean, and aside from feeling like they just want to push people out the door, it's a place I'll probably go again. $32 + change for my full set with white tips. read more

I normally go to Aloha in Mount Vernon, but this place was open earlier so my SIL and I decided to try it out. Very relaxing atmosphere, lower lighting in the room which is nice (pendant lights over each pedicure station). Overall very happy with our pedicures, the ladies took their time, we each had the sugar scrub which was great, they do a hot stone massage as well. We would have brought cash to get 2$ off if we would have known, not a big deal though. Compared to Aloha, we for sure got more for our money. It was very clean there too, I think they've recently done some renovations. read more

Always get the best service here. Even my little one gets her nails done. Love it here! Jana is by far my favorite.

I loved the work they did today for my family and I! They were so enjoyable to wok with and took their time with the small details of my nails. I'll definitely be going back ! read more

Nail Masters - Love the design they made up for me! - Nail Salons Near Me - Burlington, Washington

The 1st Time I came here it was very nice. Work was efficient and the wait time was maybe less than 5 min. The second time was absolutely HORRIBLE. To start out waited for 20 min before being seated. When the lady was measuring the nails to mine she'd glue them on and then rip it bc she'd realized they were to big for my own.. She was so rough on filing the nails that my fingers actually hurt for 2 days!!!!! And the icing on the cake was one of the techs YELLING at my mother to put her nails under the UV light. My mom just wanted to see her nails and POINT OUT THEY WERE BEING POORLY PAINTED, but the tech just yelled at her making all the costumers turn and look. My mother was absolutely shocked that she got yelled at and still had to pay FULL PRICE after being disrespected and ended up leaving w a poorly job done read more

Went to get a pedicure today and from the moment I sat down they continued to try and up-sell me EVERYTHING. And when I would say no, he would give me a snarky look. He told me that he couldn't get the calluses off my feet without a certain scrub because there wouldn't be any time. Like why are they the only nail salon in a 100 mile radius that is unable to do that??? Will not be going back. This was the final straw! read more

I walked in it was gorgeous there is a section for the pedicure and a manicure station, the nail salon is really professional! They doublechecked my nails they were really efficient and careful. The price was supposed to be $30 but if you pay in cash you'd have $2 off! At the end I really liked my nails! The guy that made my nails also chatted with me. read more

Felt like we walked in on the middle of something because there was very obvious tension between the co-workers... so it felt kind of unprofessional. Then they knew my friend and I came together but they sat us on completely different sides of the salon. And the tension was a little too intense and awkward to ask them to sit us next to each other. My guy ended up turning it around though and making me feel comfortable. My nails are bomb! I'm pretty happy with them. I feel like this place is up to date on the trends...like he suggested coffin shape when I said I wanted ombré. And he's a pro like he's done it 100's of times. Pedicure was done by a different guy who did a great job. So overall no complaints other than the awkward entry but we all have bad days... i'm not sure what the going price is for services these days but I paid $27 for the pedicure with a stone massage and $40 for a full set and ombré white tips. I'll go back. read more

Nail Masters - Ombré - Nail Salons Near Me - Burlington, Washington

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Went in for gel polish change that took 1.5 hrs. It took 30 alone minutes to find a color since the color palette does not match the actual polish color. And rather than have one person from start to finish, another man jumped in to do the polish. While he was friendly, the polish application was sloppy, uneven and not even fully cured. read more

I went in and showed them a picture of what I wanted & walked out with something completely different. The picture with the ring is what I asked for & the other is what I got. 1st she made them super long, & when she asked if I liked the length I told her no I would like them shorter she cut hardly anything off & then just started at it. Then she picked out a color & when she put it on it was clear so I told her it was ok but then she did 2 other layers on top of that to get this pink. I figured I could just go home paint over it & file it down myself. Once I did that though I realized how thick she made the acrylic at the base of my nail so they don't look good the length I wanted. Which leads me to this.. I called them & just said hey look I showed you guys a picture & I didn't get anything near what I asked for could I please just get my money back, because I spent 55 bucks on these and I'm just going to take them off, and they told me they don't do refunds because it's a service & that all they could do it fix them them for me. Never will ever go here ever again. read more

Nail Masters - Nail Salons Near Me - Burlington, Washington

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