Ly did an amazing job on my cool marble nails! I always have a great experience at Nail Lua. read more

Nail Lua - Dip nails - Nail Salons Near Me - Richardson, Texas

Be aware they don't clean their tools!! I really didn't want to write this review because these people are super sweet but they do NOT clean their tools. I came here twice, first to get dip, second to get gel. I'm a gel girly, I love it. When I called to schedule it, they kept pressuring me to get dip, the first time I caved. I realized later I really don't like dip and went back to gel. Again, the second time I called they pressured me to get gel but this time I said no. The lady was super sweet, although she didn't do a good job at the nail art. The colors were off and they just didn't have what I wanted. It wasn't bad enough for me to write a review however, until the next time I got my nails done. I went to the place I normally go to at home and the first thing I noticed is all of my natural nails were weirdly red. Like the tips were red and this never happened before. I've been getting my nails done for over 3 years now. Two of my nails broke previously so they had tips on it, and was fine. But the rest weren't. Another thing which is the most alarming and the reason for this review. I had a fungus grow under the nail and on my natural nail. FUNGUS. How did this come to be? They do not clean their tools. I was horrified. It's still there by the way! I cleaned it and everything but I have to wait for this to grow out and cut it off. Super frustrating, but also they were nice. I just hope they read this and actually start cleaning their tools. Another thing to note, while most of their staff is nice, some aren't. The person who did my dip nails, he was a guy sitting at the very end of the middle table, made some offensive comments about my boyfriend. I am an Asian lady and my boyfriend is Indian. He first asked me if i go home for my boyfriend which I thought was odd because I never mentioned I had a boyfriend and it was out of nowhere. But then he proceeded to ask if he was Chinese.. which I'm not sure why it would matter? I said no he's Indian, and this man proceeded to tell me to be careful around Indians because all they care about is money. Like I'm sorry, who are you to tell me this? I just met you and you're not my father. This conversation came up unprompted and made me feel extremely uncomfortable. Other than this man, the rest of the staff is nice. But that's not enough to keep me coming back especially since I now have had a fungus on my finger for 2 months and that's gross. Look for another place to go if you don't want to have fungus growing on your fingers. read more

My daughter had her nails done by Angel and they look great. I had my toes done by Victoria and she was wonderful. They both took their time and paid attention to detail. We were offered refreshments and everyone was very friendly and welcoming. This is the second time I've been back (I used to come here a long time ago and just recently started coming back) and will continue coming back. read more

I have gone to many places in the past to get my eyebrows done and this has NEVER once happened. My skin burns so bad and it has been 2 days since I have got them done and my skin is getting worse. Also they didn't even do a good job on my eyebrows as for they almost look the same as before. I have never felt so much pain getting them done before. Everyone I see makes comments on how bad my eyes look. Never coming again. read more

Nail Lua - Ripped eyelids very bad - Nail Salons Near Me - Richardson, Texas

What can i say about this place-I' stumbled into this nail salon 4 years ago for a broken nail and needless to say it's now the only salon i will go to! Helen and Lee are truly amazing, not only can i count on Helen to make herself available when i need my nails done but she's become a friend! I trust the work that they do and it's consistent- i will add in that i was living in Richardson when i found the salon and moved to Addison and then to lake highlands and i will continue to travel to Nail Lua as long as Helen is there! Thank you for your service!! I truly appreciate you!!! read more

I came in for the first time today to get a quick manicure before my UTD ring ceremony. The girl who did my nails (I think her name was Victoria?) was SO sweet. I hadn't gotten my nails done in years and was anxious to go in, but she immediately put me at ease and I really enjoyed my time there. She put so much care into my nails and was just overall so kind. I ended up paying around $50 after tip for the gel polish I chose, and I'm happy with what I got :) read more

Nail Lua - Gel - Nail Salons Near Me - Richardson, Texas

Angel is amazing so kind her and her daughter are so sweet and thoughtful. The music her is so amazing as well they make you feel so welcomed and comfortable, amazing service! The nails are extremely cute and what i wanted she is very quick and very talented! They also have nice selection of colors and can do amazing work for a very affordable price! read more

Nail Lua - Exactly what i wanted! - Nail Salons Near Me - Richardson, Texas

Beautiful! Li is amazing ! Been coming here for years and this place is consistently on point. read more

Nail Lua - Beautiful! Li is amazing !! 5 s! - Nail Salons Near Me - Richardson, Texas

I've been coming here for several years now and I love everyone here. They are all so wonderful and do a great job! I know that when I come here I won't leave disappointed! read more

Very friendly staff and great vibe in the salon. she finished my nails quickly and efficiently and my nails came out exactly like the picture I showed! definitely recommend coming here :) read more

Nail Lua - nails :) - Nail Salons Near Me - Richardson, Texas

Loved the atmosphere, the owners were very kind and helpful. Didn't have to wait at all, Ly and Helen treated me so well. Pedicure was so relaxing! read more

i have been going here for over a year now and I think they are the best at dip nails, leaving them looking natural and thin. Lee and her sister are the best. I am very picky and leave always so happy! read more

Welcomed in right away! Super sweet people very patient and kind. They are most willing to work with you and make sure you are comfortable and welcomed.. on top of that. How amazing are these nails?! read more

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Helen did my nails beautifully and quickly I am in love with my nails definitely coming back!!

I give it a 2 star for 3 main reasons. 1. From the moment you walk in they recommend services to do without taking a moment to look or think about what you want. starting with the high prices in the menu, trying to convince you on what you should get. "Pointing at the most expensive service". Once you let them know you'll take a look over the menu they still force the next best. pushy on services! Maybe I don't want anything, just simple. 2. Wasn't relaxing at all, paid for a $50 pedicure and would have been better off getting the basic that's how plain and Unrelaxed I felt. My feet barley feel pampered. 3. Not so nice, they just want to find ways to make you spend more, and get you out the door. read more

I have been going to this Nail place for a couple of months. They do a good job. Helen does my manicure. She does not do the job hurriedly. Very sweet staff. I highly recommend this place. read more

When I went to nail Lua this past week my experience was anything but enjoyable. I was up sold and pressured into a service I didn't want, and when I brought it up to the manager I was given a half-hearted apology and sent on my way. I went on Sunday and Monday night my nail broke in half. I went back in on Tuesday afternoon and the experience was just as bad if not worse. When my nail technician "fixed" my nail there was a wall of glue, she attempted to fix but was unable to get it out. She then put the top coat on and told me i could go except it wasn't dry so it smeared everywhere and looked awful. After this I went back in and she redid my nail and managed to get some of the glue off. It's now Saturday and my pointer nail has fallen off as well, i anticipate the rest will soon because they're all loose. I have no intention of ever returning read more

Nail Lua - This is the "fixed" nail before I went back in - Nail Salons Near Me - Richardson, Texas

Decided to get the Nexgen with Tips and I am very satisfied with the outcome. The place is clean and everybody's friendly. There was also no wait which is a plus. A mask is also required due to Covid! Prices are reasonable and my nails are neat. I give this place 5/5 stars! read more

Nail Lua - Nexgen with tips color 109 - Nail Salons Near Me - Richardson, Texas

I got my nails done just now and had a great time! Sherly gave me a beautiful set of dip powder acrylics! It was a slight upcharge for the almond shape, so be aware of that going in. The salon is clean and nicely decorated, the staff are quiet but kind and professional. Definitely a great experience!! read more

Nail Lua - Gorgeous!!! By Sherly - Nail Salons Near Me - Richardson, Texas

Don't waste your time & money here. I spent 2 hours getting a mani / pedi. The lady redid multiple nails because she kept messing up and the end result is still looks bad around the cuticles (pic). My pedicure only consisted of a single coat of see-through polish. I'm very disappointed in the service here. They also upsold me to a more expensive package and I did not see the value. I will be returning to see if they can make this right - stay tuned for updates. read more

Nail Lua - Mani - Nail Salons Near Me - Richardson, Texas

The ladies here are all very friendly and made me and my wife feel very welcome. My wife urged me to try a manicure and pedicure because she said it was very relaxing. Obviously as a man I felt a bit reluctant and of course I didn't get them painted but it was absolutely a relaxing experience. Will definitely be back maybe even by myself. read more

The very best nail salon in town. The customer service, waxing, massages, manis and pedis are all impeccable. You will soon become a "family-friend" of these ladies. I have been a customer going on two years now and the service and employees are always consistent. Cannot recommend enough! read more

Great manicure and pedicure - the last salon ruined my nails and I tried this salon and love it

Wasted $80 and got none of what I asked for. They even blamed me when they charged me the wrong price. I showed up with a Groupon but they wouldn't honor it. Nobody listened to my requests, nails too short, wrong shape, & then forgot the gems I requested. Unprofessional and quite unimpressive. Don't waste your time or money here like I just did. read more

Nail Lua - Spent $80 and got none of what I asked for. I came here with a Groupon but they wouldn't honor it. Unprofessional. I'm beyond unimpressed. - Nail Salons Near Me - Richardson, Texas

Came in and got a pedicure , down to earth workers and great services , only place I goes from now on

Oh Yes Mam let me tell you why I won't be back. I came in in the middle of the day, a calm afternoon in the middle of a work week. I noticed one other lady inside. Coming in I was greeted nicely and showed to my seay. I had to ask for any refreshments. Fine not that big of a deal but normal service is at least otherwise at most places especially if they indeed do have refreshments to offer which i could see from the from they had a whole set up to the side. Moving along I got my seat, got my drink, picked my package and yes ready for a relaxing pedicure that I have been looking forward to all day. Yet was rushed during my pedicure. The pedicurist kept asking me did i want to change my package to something lower than what I asked. Something that didn't come with all of the accomodations that I was asking for. After I refused a few times she carried on with my pedicure however it was rushed. Nor was all of the inclusions for the Pedicure I chose, completed during my visit. I made her aware of this as she rushed thru the small leg massage and stated done and she tried to argue with me that I was wrong. Yet when I asked for the menu again clearly things such as the Hot stone treatment was not done for me and a couple of other supposed to's. Say the less I paid for only the work that was completed that day, My tip is this review, and Yes that is the closest one to the area I was in and will drive past it to go somewhere else every time. They will not appreciate your service here they are not trying to obtain it. So save your time and go somewhere else where they will give you what you pay for and act like they actually want your business. read more

This place is underrated! No one was there when i went in which i was nervous about but they totally changed my mind! very nice people and great work! i absolutely love my nails and will be back! read more

Nail Lua - $50 full set - Nail Salons Near Me - Richardson, Texas

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Best spa experience! I got the Fire Walker pedicure and it was fantastic, Helen took her time and the paraffin wax and hot stone leg massage was so relaxing! All the ladies are so sweet and never rush your pedicure or manicure! This is my favorite place, (and only place) I will go! read more

Nail Lua - ST 40 a beautiful pink with a little shimmer - Nail Salons Near Me - Richardson, Texas

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They are amazing! I always go to the same guy but sometimes in an emergency... everyone always does great! read more

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Amazing!! My feet and legs were so tired after work --Ann with her magic of hot stones and paraffin wax fixed me right up! This place is clean and well decorated! I have been many times and will come back again and again. read more

Worst place ever! Got mani pedi and was never asked if I wanted anything to drink. I had to ask. The lady said wow you need to get nails done more often. They keep talking back and forth in their language making me feel uncomfortable. They did less than a half a$$ job. At the end she said "this is all I can do for you!" This is my nails right after! Beware. Oh and they offer 15% off at certain times and they tired to charge my full price. Got my money back and getting nails redone as I type this horrible experience. read more

Amazing design on my hands by Ly for Christmas! Will be coming back and recommend to anyone. They were busy but made sure I was taken care of. read more

They'll push you into extra services when you say no. They're very demanding. And honestly they need to fix their AC or pay the bill. It's always so hot inside read more

I've been coming to Nail Lua for years and won't go anywhere else! The best mani pedi in town! The attention to detail is great and they make sure you leave a happy customer. read more

Nail Lua - Nail Salons Near Me - Richardson, Texas

I always get great service from Ann, my mom swears she gives the best pedicures! If you want an amazing set of dip nails or a pedicure ask for Ann! read more

Really liking this place. Gorgeous decor, and really peaceful. Today I got a beautiful pedicure/nex gen manicure and got home, and my son IMMEDIATELY ran up to hug me and stomped all over my gorgeous feet! I came back tonight fully intending to pay for a polish change, and they did it 15 min before close at NO cost. I tipped bc they were just SO darn nice about the whole thing! 2 negatives I'd say are that I have tried 2 of the fancy pedicures and they just aren't worth the extra money like it is at other places. No one does very good massage, and when I've tried the hot stones they weren't hot and then today the paraffin was WAYYY too hot. They work SUPER hard on the upsale, so just be ready to say no like 10 times. :) :) Will definitely be going back! read more

Lets talk about LACK OF CUSTOMER SERVICE. I stopped by the salon today in hopes that I would be taken care of as for my refund. Welp seems like apparently I don't know anything about customer service or what a pedicure is (according to the seen employee). I was under-minded and told that my toes were fine when in actuality they are not. AND to top it all off, lied to and not offered a refund at all. The manager Helen didn't even seem willing to help me as a "gift card" was the only thing they could do. Well tell me how useful a gift card is after you've received bad service AND now bad customer service? I wouldn't even think of coming back to redeem that OR recommend someone to go there now. Y'all use Clover as your payment system processor, call their customer service and ask if my transaction can be refunded. Don't tell me you can help me and you don't even try! #SAYNOTONAILLUA read more

Nail Lua - Nail Salons Near Me - Richardson, Texas

I took my mom here for her birthday and she was so excited. This is the first time she has gotten her nails done in years, and this was the best place possible to get her back into it. Now, she's asking me to take her back for Mother's Day. This place was really clean and the workers were really nice to me even though I wasn't getting anything done. Overall, it was a great experience for my mom and I would definitely recommend it. read more

Let me start off with this: DO NOT GO HERE. My friend and I wanted to get our nails done near campus. She found a place and saw the price listing, so we chose here. The interior is very pretty, and we were able to do walk-in's quickly. We were offered free water and had so many colors to choose for gel and Nexgen. My experience was initially positive, then it kept getting worse. The nail technicians asked me what my ethnicity was and I told them Chinese. I thought it was for their curiosity, but immediately they started speaking in Vietnamese. Even though I am Chinese, I speak Vietnamese fluently as well. My nail technician and my friend's were debating in front of me whether they would charge $5 or not for a coffin shape! There was nowhere on the website that said they were going to charge for that. I understand that it takes more work to shape them that way, but it would have been nice and okay to state the extra charge. Instead, they debated. My friend had her nails done before me, but I had mine finished first. A third technician asked mine in Vietnamese, "Oh you're already done? That was so quick!" Then my nail technician replied, "It's okay she's young, there's no need to do a good job." I was outraged and wanted to start speaking in Vietnamese to them. Overall, my nails were okay. My nail technician touched my pink nail when it was wet and didn't do anything about it. Some of it was blotchy and the quality overall was just mediocre. Also, he said in Vietnamese, "This girl wants a coffin with rounded corners, it's not pretty." If it's not pretty, why didn't he suggest something to me? I showed him a photo of what I wanted and he told me okay. Later, a customer was getting her pedicure done. When she got up, her nail technician said to look at her stomach to the other nail technicians. Unbelievable! I could not believe how much judgement and ignorance there was at this place. My friend can't speak Vietnamese, but I could tell how uncomfortable she was. In the end, I paid $40ish with a 10% new customer coupon. I tipped $6, but I wish I did not. In the end, I wish I had never came here and could get a full refund back. I will not be recommending this place to anyone and I have already warned my other friends. The service was so "poor" just because I am a "college student" and that I "don't care." Never come here if you fulfill the criteria of being a student and able to speak Vietnamese, because I guess that you won't receive a 100% quality service. The only reason why I give them 2 stars is because although the service was terrible, they did a great job on my friend's nails. Mine are still splotchy and have blots on them. read more

One of the worst manicures I have ever had. I waited for 15 min before someone helped. It was a $25 manicure for a basic polish and a hand "massage" if you can even call it that. My nail polish began chipping less than 24 hours after I had them done. If I could give it 0 stars I would. read more

Nail Lua - Pointer and middle finger nail are slanted. Polish looks terrible. - Nail Salons Near Me - Richardson, Texas

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