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    Nail Lounge

    3.0 (2 reviews)
    Closed Closed

    By appointment only

    Services - Nail Lounge

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail polish change

    Nail polish removal

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    Sugaring NYC Memphis - Wax time

    Sugaring NYC Memphis

    4.2(35 reviews)
    3.2 mi
    $$

    To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

    the technician who gave me the wax was very professional and helped me through it. I would like to…read moretry it again someday even though it was very painful (low pain tolerance) . the vibes are nice and relaxed, clean. good value for the money.

    Photos
    Sugaring NYC Memphis - This is the glue left on each eye from lash lift; technicians should given proper materials to remove the glue used to lift lashes.

    This is the glue left on each eye from lash lift; technicians should given proper materials to remove the glue used to lift lashes.

    Sugaring NYC Memphis
    Sugaring NYC Memphis

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    Bombay Salon & Spa - The pluck in my eyebrow after the initial visit.

    Bombay Salon & Spa

    3.5(34 reviews)
    0.6 miColonial

    I went to this location this morning once they opened and my normal lady wasn't there so i wanted…read moreso bad to trust someone different and came out with a plucked eyebrow and one thinner than the other. That's not how I went in there. I called several times to speak with Daisy. They kept pushing me off so I came back up here. When I got here the original threader said she didn't see a problem and to keep my cool I simply asked someone else look at them. Daisy then comes and now I feel worse off than when I arrived, both times. There's still a pluck in my brow and now they look like two different eyebrows. I stopped coming to this place a long time ago because I feel they fell off and stopped caring about the service. Now I'm back to hunting for another threader because I keep running into my brows being chopped up. I posted pictures of my brows after the visit before this one and they now look nothing like that after I've taken the time to grow them and have them corrected. I'm pissed to say the least. Definitely won't be back.

    Used to love this place and recommend everyone to go, especially to Daisy but I'm over the rudeness…read moreand attitude. To experience being treated worse over the years for being loyal is wild to me. Plus breaking skin and not caring about the last time of causing me to break out from the lack of care and service--it honestly felt deliberate this time.

    Photos
    Bombay Salon & Spa - These are my eyebrows the visit before with no makeup on for a mock headshot. My brows look nothing like this now.

    These are my eyebrows the visit before with no makeup on for a mock headshot. My brows look nothing like this now.

    Bombay Salon & Spa - After my initial visit this morning when they opened.

    After my initial visit this morning when they opened.

    Bombay Salon & Spa - These are my eyebrows the visit before and with makeup on.

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    These are my eyebrows the visit before and with makeup on.

    Nail Lounge - othersalons - Updated May 2026

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