I have been going to Model nails for over a decade now! Always very convenient with appointments!…read moreNice quiet atmosphere. Excellent friendly service.!

I am so pleased with my nails! He took his time and did an amazing job! Perfect shade for…read morefall/Thanksgiving. I highly recommend Model Nails and will definitely return whenever in the E-Town/Mount Joy area

I absolutely love my nail technician, and she always does a great job. Unfortunately, my experience…read morewith the owner has been much different. She often comes across as rude and has conversations about customers in another language while they're sitting right there. Even if customers don't understand the language, her tone and body language make it obvious that she's talking about them, which creates an uncomfortable atmosphere. In addition, the owner's phone etiquette could be much more professional. Good customer service goes beyond the quality of the nails--it also includes treating every customer with respect and making them feel welcome.

Paid for my daughter to get a mani and pedi as a walk in and it was our first time there and it was…read morevery clean looking walking to the door and I liked the vibe. Everyone was polite. She got dip nails and they turned out beautiful, more importantly she liked them. Her pedicure was good but I thought the lady who did her manicure was better. Very clean place inside and out, didn't smell like nails.

I am so thankful for this salon. Trish and her husband are perfectionists in nail care. Easy to…read morebook. Helpful with questions. Honest. Services are safe clean and I am always satisfied. Been with them 2 years now. Saved my nails. Please make an appointment. You will not be sorry. Smiles and care at every appointment.

Trish and her husband are always professional. My nails have never looked better. They take time to…read moremake sure the customer is satisfied.

As always the service is FANTASTIC....I encourage you to set an appointment and get your pedicure…read moredone here because they do a phenomenal job.

Went here off of a limb because my county is still in yellow and salons are not open. Was more than…read morepleasantly surprised with both the service and the ability to easily schedule an appointment via Facebook. Also only $45 for a dip full set. Definitely recommend!

chau makes me fall in love with getting my nails done more and more every time I go, I love it…read morehere. They do an amazing job.

Disappointed :( I really used to enjoy coming here as the staff were welcoming and spent quality…read moretime on the clients. This time, we Went for 3 pre-scheduled pedicures for my birthday. Even though we all started at the same time, One of us were done at least a half hour before the others... we were all getting the same type of pedicure and type of polish. Also, no communication from staff , minimal leg massages and the whole thing just felt rushed. In this economy, it's tough to set aside money for these extras so there is some expectation of good service. We tipped well (20%) but were prepared to tip more. Wish it was a better experience overall

****Update**** go to their FB page for a link to make online appointments!!! Game changerread more

Longest wait to get my nails done and the place isn't even packed. The lady put glue on my nail…read morehalf way then placed the nail and put glue on top. Very unprofessional. The entire process is being rushed. Ben waiting half hour and nothing done yet. I'll be uploading updated pictures...hopefully the wait was worth it. update....very disappointed.

I get pedicures on the regular. My schedule is all over the place and since my friend and I usually…read moretry to go together, its often difficult to find two appointments at the same time. Unfortunately, our schedules didn't align this week and I was on my own. I had other obligations Tuesday but was able to carve out a little time. I really wanted to get my toes done before a trip this weekend. Randomly I googled and called salons in my area and beyond. Only one, Universal, was able to accommodate my pocket of time. I literally knew nothing about them as I didn't even check Yelp reviews, so I was going in blindly. It was easy to find and near my house, housed in the same shopping center as the Giant in Mt Joy. Prices were in line with other places. A regular pedicure (one of three pedicure options they offered) was $28. Every service gives a $1 discount if paying cash. I was treated by an older lady named Noon who definitely is a free spirit. She has a great personality and is hilarious. I enjoyed chatting with her as much as I liked my pedicure. It was like hanging out with an old friend, even though we just met. One thing you should know about Noon is she has magic hands - like for reals! Her foot massage was DA BEST EVER!!! I joked with her that I would pay her to do just that - to which she replied jokingly "you can't afford me"! Aside from that amazing foot rub (which really was all that) she did a fantastic job on my feet. My polish is perfect, soles and heels smooth and refreshed. I'll definitely be back! One thing I really liked about this salon is the owner Ben is there at the first station. He answers the phone and makes all the appointments. Aside from Noon and Ben another employee was there. They acted like one big happy family who really worked together well as team and were happy in their jobs They also all spoke English, to customers and to each other, so there was no wondering if they were talking smack about your feet behind your back. If I had to say something negative it would be that the overall feel of the salon is very generic and not aesthetically pleasing to look at. Not that it's a huge deal, but the decor could be amped up a notch to give it some personality and a spa feeling to provide a more relaxing experience. It is a rather large retail space, with 11 nail stations and 10 pedicure bowls. Noon provided me with a loyalty card, take it to every appt to earn a free gift. Ask for one if they don't offer. Also while they "may" accept walk-ins, appts are highly recommended and given priority. The phone rang the entire time I was there, so they seem to have plenty of loyal clientele. See you soon Noon!

Came with my family for pedicures (4). Called for a same day appt and they were able to accommodate…read moreus quickly. I was very happy with my pedicure. The salon was busy but they took their time with each of us. Great job! I don't live locally but if I did, I'd be back!

Rude, unprofessional. Had 2 appointments. The owners wife ignored us and took a usual client that…read morewalked in. Bad VIBE! Never again!

I wish two and a half stars could be an option.. I wouldn't give it two as that's harsh because of…read morethe generous service I received, but because I was dissatisfied, I think 3 would be too much. I tried this place out the first time the other day for an acrylic fill. The service was nice and the workers were exceptionally friendly. The woman doing my nails was very sweet. However, the process seemed pretty rushed!! Took only about 30-40 mins once It was my turn. After applying a new acrylic coat, the nail technician did not push the sides of my skin down before the acrylic dried, so it stuck to my skin and burned pretty bad from the quick friction while she was filing and shaping them. I'm not satisfied with the end result either... the shape (coffin) itself is decent but the paint job especially is very messy... access acrylic that wasn't shaven down didn't look neat. I've noticed a lot of good reviews about this salon, but from my own personal experience, I've had much better and more satisfying experiences with various other salons.