I had been sitting here for an hour in a chair, after I had been told it was going to be right away for my nails to be filled. People kept doing bits and pieces to my nails but no serious work. Then all of a sudden, other customers were starting to walk in and getting helped before me. I then explained to the lady doing my nails that I had been sitting there for an hour and she said "it's because they were here first." No, they weren't. She asked if they had appointments and they said no. I came in, I walked in first. Afterwards, I looked away and I ended up getting pricked with one of the more pointed tools underneath my nails. I'm never coming here again. Never cheat on your nail lady. read more

New Eyelash customer! My regular lady is on leave so I tried this place out. First of all they don't tell you but they want every stitch of eye makeup removed! Ok so then the lady my appt with is doing nails! I made an appointment for a reason and don't have time to sit around and wait, that's why I made an appt! Seems fairly clean, won't give you a firm price. Says "a full cost bout 40 dollah depend" depends on what!?!?! 40 minutes of waiting and I'm about to walk out! They say "no no be one minute" I don't mind waiting if I don't have an appointment, I get that! But my appt was Over a half an hour ago. So finally to the lashes 50 mins later! She explains she needs to take off of them off and do a new full set. Now $115.00 Because I wear mascara....she says! I don't wear mascara, I do wear eyeliner but this has NEVER been a problem! Instead of popping them off she uses a eyelash removal chemical! My eyes burn like crazy, I tell her and she says "don't move eyes". So because I'm needing them done I say fine. Meanwhile the other lady does my nails (shellac) the shittiest shellac job I've ever had done! Almost traumatic experience! I will never be back and will never suggest ANYONE go to this place! I feel I was treated like crap and taken advantage of! Horrible customer service! Beware!! read more

Poor customer service , i was having a mani & pedi service. this guy cut my finger then with a smile he pretty much blame me for his mistake . I understand that mistakes happen, so i didn't say a word to this guy until I had to stopped him from applying super glue on my wounded still bleating finger, yes "SUPER GLUE" . When the service was completely done ; i was charged $51 for the service and i left $15 on tips because obviously they needed more then I . Worst place i have ever been ! read more

Worst pedicure I have ever experienced. Not only was I rushed in and out my toes aren't even completely painted, I had to come home and remove polish from all around my toes and was charged $30! I left in tears because my crumby day just got that much worse. Was only in the 25 mins and now I will need to repaint myself or pay again to have then redone. Will not EVER return. read more

Nail Center - This was after I removed most of the polish on my skin. - Nail Salons Near Me - Sumner, Washington

This salon was not very clean, there was dust all over the nail drill cord on the table. The women who did my nails filed and buffed my nails then proceeded to paint them without wiping the dust off them. She then went back and forth to working on another women's feel and me without washing her hands or changing gloves. I couldn't wait to get out of there and scrub my hands and arms. I will not be going back to this salon. read more

I like this place, in the last couple of months with all the stuff on the news about salon cleanliness and safety they have really stepped up. My favorite nail tech is Tina, I always call ahead to make sure she has time for me. I never have chip or crack issues when she does my nails. If she was not forced to take a short leave of absence due to her babysitter moving away I would have given Nail Center a five star review. I called to make an appointment with Tina one day and was informed that she was off for a while and would I like to schedule with someone else. Me being a creature of habit, why take the chance of being disappointed with those prices, I declined. About two minutes after hanging up I received a call back (caller I.D. I assume lol) asking me to please give them a try, if I was unhappy I wouldn't have to pay. Again after having my nails done only to chip or break the next day I declined. The next day I was in Fred Meyer buying some stuff for dinner when the gal that I had talked to on the phone came up to me. She explained that Tina might be out for a couple of weeks and that I should definitely give her a try and again if I was unhappy it would be free of charge. With that display of determination how could I possibly say no again, especially to someone's face lol. I made an appointment for the next afternoon and was pleased with the outcome. Here is where the borderline 4/5 star comes in to play. Three days later one of my nails broke great, I thought, I knew this was going to happen. I went back over directly after work and told them that one of the nails had broken. They had me sit down and they promptly fixed it. When he was done I walked up to the front to pay and he told me no, no charge, we told you that if you didn't like it you didn't have to pay. I was shocked that they had remembered that promise. I tipped him nicely and left. It's been three weeks, time for a full but other than that absolutely no problems. I will return, I do look forward to Tina's return as she is my favorite but the display of good intent by the entire staff made me feel good. The only reason this is a four and not give us because I have an extremely tight schedule and I barely have time to get my nails done let alone go back and get one fixed but this is life. Thank you for keeping your word. read more

They got us in fast, my friend and I picked the same color but they were doing it completely different when I spoke up and asked if I could have the black undertone like she got the nail tech aggressively took off the polish she just placed and they started speaking in another language with two other employees over us that we couldn't understand.. it was extremely uncomfortable and I felt like I made a mistake by asking for what we were paying for. Probably won't return based on how they made us feel so unwelcome and uncomfortable. read more

This is the absolute worst place I've EVER gone to for a pedicure. The lady started the water and it was so hot I thought I'd have blisters, then I said "oh it's really hot" and she rolled her eyes and turned it to freezing cold and walked away. The tub almost spilled over so they drained it and filled it with warm water. I then waited 40 minutes and by now the water was cold, no one told me it'd be such a long wait. I told one of the ladies I needed to go and no one told me it'd be such a long wait with my feet just soaking. Someone then magically appeared and I told her my water was cold, she turned it all the way on hot and once again burned my feet. She started the pedicure and barely did anything. I could have done this myself, in half the time and saved money. A lady next to me was yelling at the male nail tech for slamming her feet down and he stormed off and glared in the corner the whole time. The other nail techs defended him and didn't even apologize to the patron. Save your time and your money and do not go here. It pains me to even give one star. read more

Best foot massage with a pedicure I've ever had. After 6 weeks of hiking, my feet were slightly less than pretty and they did a great job!

Got hair in nails people talked in their language behind my back and my friend had only mainly half of her nails done! read more

Nail Center - Nail Salons Near Me - Sumner, Washington

Have been going here almost a year but after the last couple times I will not be coming back. Terrible customer service.

I went here a few times and I thought they were creative with my nail designs so I tried it a few more times. After 4-5 times over the past 3 months they are constantly pushing other services at you with not telling you the cost and at the end you pay a ridiculous amount for a uncomfortable service. The best part of getting my nails done is relaxing which I don't get to do here!! The last straw was over the weekend when I got a pedicure and my nails done and they had me leaning in over the side of the chair trying to do everything at once. It made it uncomfortable and I didn't even enjoy my pedicure. And don't let the plastic they have in the foot bowl to increase the changes of an infection fool you. They rip it open in the middle of the pedicure with your feet still in the water increasing your change of infection because everything mixes together anyways. What's the point of the plastic then? Now a few days later I have a painful and oozing infection on my toe and a rash from hot wax from getting my eye brows done. Which has never happened in my 12+ years of having these services done. read more

I came here as a third choice after the other two nail salons nearby had 45 minute wait times. This place got us in right away and we didn't sit for too long in the pedicure chairs before it was our turn. I managed to convince my boyfriend that he needed to get his first pedicure and though he wasn't sure at first, he ended up loving it! Lin helped me and she did a wonderful job on both my feet and hands. She recommended not to use lotion on my hands on the day of a gel manicure because she says the polish doesn't stay on as well when there's residue from the lotion. I wasn't aware of this so I will be sure to remember it for next time. She was very meticulous and careful and did a great job. I docked a couple points because the place looks a little run down and it could certainly use some touch ups and also because once we were done and ready to pay, we awkwardly stood at the register for about 5 minutes before anyone came over to ring us up even though it was clear we were waiting to pay and several people looked our way but didn't come to us until I spoke out loud and said we were ready to pay. Otherwise, solid place to get nails done and I will likely be back! read more

We just moved to Puyallup and my daughters and I needed to find a new nail place. We tried several in the area. We ran across Nail Center in Summer and haven't been anywhere else since. This is hands down the best place in Puyallup/Sumner. The Ladies who work there are so friendly and make you feel very welcome. They are very professional, fast, and are incredible. The first time my daughters (3) and I came in for pedicures and full sets, we were out of there in an hour with the best pedicure I have ever have, the most perfect and coolest nails I have had in a long time, and I got my eyebrows waxed. We were all relaxed and so happy. Every time I go back I want to do something else. I have had my eyelashes done. Amy is amazing. (I call her "Amazing Amy"!) My eyelashes looked natural, longer, and thicker. I went back to have a facial with Amy. BEST DECISION OF MY LIFE! This was the best facial I have ever had. Amy gives you the most amazing face, neck, head, arm, and hand massage, all while your face is being cleansed, steamed, masked, moisturized, I am telling you. I have never been so relaxed. It was heaven. I absolutely look forward every time I get to go to Nail Center. It is not only Nails! I bring my three daughters and they love it, too. Can't wait to go back! Thank you ladies of Nail Center for such a wonderful experiences! read more

Very rude and unprofessional. The guy working there cut multiple fingers and yanked on my arms whole visit. Not the relaxing experience I had in mind. read more

LOVE LOVE LOVE this salon!! They are so nice. Do not rush through your pedicures. They did a fantastic job on my full set. pedi and eyebrow wax. I will definitely be going back. read more

Being from out of town and an ex-nail teck... and very picky, this shop is great! I'am always nervous when I have to go to a shop like this without appointment cause more times than not I'am disappointed. These girls are really sweet, the shop is clean, their supplies are clean and gentle on my nails. I look forward when work brings me here just to have my nails done there. When I first came to town a couple years ago I found another girl who was absolutely great but to get in with her was impossible...Nail Center makes me just as happy!! read more